<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2528533714139722&amp;ev=PageView&amp;noscript=1">
New call-to-action
be-page-banner (1)

Welcome to CIONET Belgium

Realise your ambition! Connect with your local community of digital leaders.

See what's next

Upcoming Events

 
Banner

Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

Read More
Banner

Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

Read More
Banner

Belgium 25-09-2026 Squad Only Physical english

Managing Team Capacity Under Continuous Change; How to sequence initiatives, protect capacity, and maintain execution

Transformation has become constant. The challenge is managing the amount of change teams are expected to absorb while they continue to deliver existing work. Three pressure points show up quickly. - Capacity becomes stretched when teams face new tools, processes, AI practices, security requirements, and operating model changes at the same time. - Prioritisation becomes critical when many initiatives compete for attention. - Managerial discipline becomes essential because leaders need to decide what to stop, simplify, delay, or protect. The working question is simple: how do we keep transformation moving while giving teams enough focus and capacity to execute it properly? If your teams are absorbing constant change, let’s compare how others are managing capacity, sequencing, and focus.

Read More

Upcoming TRIBE Events

 

CIONET Partner Updates

CIONET Partner Updates

Recent Cases

Please Log In with your CIONET account first

Revolutionizing content creation at Pilot Company with Jasper

Revolutionizing content creation at Pilot Company with Jasper

"Jasper's brand and voice tools help our teams work even better together. We're able to align faster and collaborate more effectively."


Nick Kakanis
Content Designer
 
 
 

At Jasper, we are proud to play a part in revolutionizing the way companies like Pilot Company approach content creation. Nick Kakanis, a content designer on the Digital Products team, shared how Jasper has become an integral part of their workflow and brought about significant changes in their content strategy.

Pilot Company operates across multiple digital channels. Integrating Jasper into their workflow has proven to be a time-saving and workflow-enhancing strategy, ultimately positioning him as an "awesome partner”. The Pilot Company team collaborating with Jasper can tell the tool was built with the customer in mind.

 

Unleashing Collaboration and Efficiency with Jasper

Before Jasper, teams at Pilot Company were working in silos, each producing their own content. Jasper has changed this dynamic, breaking down barriers and encouraging collaboration. As Nick explained, Jasper often provides the missing piece when someone is stuck on a piece of writing, making the process more efficient and enjoyable.

One of the standout examples of how Jasper has proven useful is within Pilot's more technical teams. They have been utilizing the summarizer tool to distill dense technical documents into clear, concise bullet points. This function turned a 30-page document into a single page of key points, which could then be transformed into an explanatory email for the business development side. Repurposing content is now streamlined with the help of Jasper.

 

Jasper’s Catalyst of Creativity and Ideation at Pilot

Jasper's impact goes beyond simply streamlining workflows; it also serves as a creative catalyst.

Nick highlighted how Jasper assists with ideation, such as generating headlines based on an existing document. The tool provides that "aha" moment when it suggests the perfect phrase or concept that was on the tip of one's tongue all along.

Designers at Pilot are also enthralled by the conversational aspect of Jasper Chat, revolutionizing the way that they communicate ideas. “I almost exclusively use Jasper Chat because it feels conversational and more like a collaboration or brainstorm session. Jasper has helped me create and edit content for design layouts so that prototypes feel more real and I can better illustrate a vision - no more lorem ipsum placeholder text!”

Another area where Jasper shines is in optimizing content for SEO. As a content writer, Nick focuses on storytelling. However, the need for the content to rank well on internet searches necessitates SEO optimization. This is where Jasper comes in, serving as a bridge between the complex requirements of SEO and the art of storytelling. With Jasper's guidance, Nick can optimize the content for search engines without sacrificing the narrative's integrity.

 

Brand Alignment and Success

Pilot has multiple sub-brands, each with its unique voice. Jasper is being trained on these different brand voices, enabling teams to produce content tailored to their specific brand. This gives Pilot additional confidence and assurance that their content will align with their brand identity. Stephanie Bullock, Manager, Product Design at Pilot Company, sums it up perfectly: "Jasper is teaching me to be a better writer and collaborator. My work is stronger with his support and insight." By aligning content with the brand's voice and style, Jasper allows teams to create tailored, unique content that resonates with the target audience.

The impact of Jasper's introduction at Pilot speaks for itself. With Jasper, Pilot has saved each team member between 3 to 5 hours a week. This case study is a testament to Jasper's capability to transform work processes, foster collaboration, and boost productivity.

 

Jasper's Transformative Power

The introduction of Jasper has not only boosted productivity and creativity within organizations like Pilot but also fostered a sense of empowerment among content teams. By providing advanced AI capabilities, an intuitive interface, and robust collaboration features, Jasper streamlines workflows and saves valuable time. Our platform's unique blend of creativity and technology ensures that content is not only well-crafted but also optimized for maximum reach and engagement. 

We are honored to be a part of Pilot's content initiatives and look forward to continuing our partnership in driving success.

 

Pilot Company is a prominent fuel supplier and the largest operator of travel centers in North America, better known as Pilot Flying J. With a yearly supply of over 14 billion gallons of fuel, Pilot Company also offers DEF, biofuels, and renewables to the market. Boasting more than 750 travel center locations across 44 states and six Canadian provinces, Pilot Company caters to both professional drivers and travelers. Moreover, Pilot Company stands out as one of the largest independent retailers of over-the-road diesel fuel and ranks among the top 25 largest restaurant franchises in the United States.

Headquarters: Knoxville, TN

Company Size: Enterprise (1,000+ employees)

Industry: Retail

Technologies

Jasper

CIONET Circles

CIONET Business Circles

Banner
Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

Read More
Banner
Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Read More
Banner
Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Read More
Banner
Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

Read More

Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Director Digital Technology
Tata Steel Nederland
Untitled design (1)-Apr-01-2022-10-58-34-57-AM
Michał Paprocki
Group CIO
Euroclear
1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
Untitled design-Nov-22-2023-08-42-05-3178-AM
Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
Piet_De_Ceuleners
Piet De Ceuleners
Global IT Director
Melexis
Untitled design-7
Stef Schampaert
Country Managing Director BeLux
Red Hat
Kevin_Ledegen
Kevin Ledegen
Group IT director
SDWorx
Gunter-Van-Craen_Small
Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
CIO
Colruyt
Untitled design (4)-Dec-13-2023-10-53-15-5032-AM
Koen Segers
Managing Director Belgium and Luxembourg
Dell Technologies
benoit dewaele
Benoît Dewaele
Group IT Director
Vandemoortele
Dirk Deridder-1
Dirk Deridder
CTO - Technology Services & Practices
SMALS
Untitled design-Sep-18-2023-11-59-29-7866-AM
Koen Vandaele
CIO
Delen Private Bank
Untitled design (4)-Jun-12-2023-01-23-11-7540-PM
Liesbet D'hoker
Managing Director
Kyndryl BeLux
steven-vermeulen
Steven Vermeulen
CIO
Digitaal Vlaanderen
Jack Hamande
Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
an swalens
An Swalens
Head Of IT (CIO)
National Bank of Belgium
Untitled design (2)-Apr-01-2022-10-58-34-68-AM
Elke Laeremans
Chief Technology & Transformation Officer
Krëfel
CIONET Belgium - Advisory Board Member - Koen Van Loo
Koen Van Loo
CIO
Group S.
CIONET Belgium - Advisory Board Member - Steven De Haes
Steven De Haes
Dean
Antwerp Management School
Loic Wydouw BW
Loïc Wydouw
CIO
Carrefour
christel-plessers
Christel Plessers
Head of IT European Markets
Mercedes-Benz Europe
bauduin cor
Baudouin Corlùy
Chief Market Development Officer
LCL Data Centers
Steven Soers b&w
Steven Soers
VP Marketing
Telenet Business
CIONET-Belgium-Advisory-Board-Member-Carl-Tilkin-Franssens
Carl Tilkin-Franssens
Expert Consultant
BDO Belgium
Leen Van Rentergem (1)
Leen Van Rentergem
CIO
KU Leuven
bart van de walle b&w
Bart Van de Walle
CIO Belux
DHL
Jeroen Verbruggen
Jeroen Verbruggen
CIO
Proximus
An Swalens
An Swalens
CIO
National Bank of Belgium
Ilse Caers, Head of Technology at Q8
Ilse Caers
Head of Technology
Kuwait Petroleum North-West Europe

Team

Luc Hendrikx
Luc Hendrikx
Partner - CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Partner - Founder
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Programme Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Programme Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Programme Manager
Untitled design (5)-Sep-01-2022-02-47-55-60-PM
Charlotte Coen
Partner Success Manager
Untitled design (1)-Nov-22-2023-08-56-42-6802-AM
Ivana Bradvica
Programme Manager
Vlera Berishaa (1)
Vlera Berisha
Community Manager
Stanislav Mosan
Stanislav Mosan
Financial Director

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!