null

Belgium 21-10-25 Squad Only Physical english

AI in Practice ; What it really takes to move from pilot to production

Every organisation has a handful of AI pilots. But very few have scaled them. The models are accurate. The vision is clear. But something’s always in the way; lack of infrastructure, unclear ownership, security concerns, or just plain fatigue. This is a conversation for people in the messy middle of the AI journey, those navigating the leap from promising prototypes to operational value.

Belgium 21-10-25 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile. However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments. This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

Belgium 22-10-25 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo

October 21, 2025 Squad Session Squad Only Physical english

AI in Practice ; What it really takes to move from pilot to production

November 4, 2025 Squad Session Squad Only Virtual english

From Backlog to Value ; Prioritising what matters when everything feels urgent

You’ve got a roadmap, a backlog, and a lot of pressure. Every team wants their feature. Every stakeholder claims urgency. And your developers? They just want to deliver something meaningful. But how do you prioritise in a way that serves the business, and keeps the team sane? If your backlog keeps growing and your outcomes stay flat, this session helps you turn intent into value, without losing control.

November 18, 2025 Squad Session Squad Only Physical english

Business Process Driven Architecture ; Designing systems that follow how your organisation actually works

Too often, architecture is drawn top-down, neat boxes, elegant flows, and little connection to the way teams really work. But what if we flipped it? What if our systems evolved from the actual processes, pains, and needs that drive the business? If you’re tired of systems that look good on slides but frustrate in practice, this session will ground the conversation where value is created, at the process level.

Please Log In with your CIONET account first

Boosting productivity and personalization at WalkMe with Jasper

WalkMe faced the desire to scale content creation and maintain brand consistency. Jasper empowered WalkMe to enhance their content creation process and spark ideation.

“Jasper enables us to jumpstart content production at scale, starting with just a sentence. Jasper Everywhere is a game-changer for me. I can brainstorm, build, repurpose, or rephrase content on the fly and write in the document I’m working on, saving toggle time and copy/paste hassle.”

Corinne Gabay

Head of Marketing Programs

The Challenge: Scaling Content and Maintaining Authenticity

WalkMe, a leading digital adoption platform, found itself cornered by two conflicting needs: the urgency to scale content creation and the desire to maintain brand consistency and personalization. The task fell to Corinne Gabay and her content team who were responsible for producing marketing content across diverse mediums, including LinkedIn, Google, paid media, blogs, and email funnels. Brian McCool's revenue enablement team also struggled with time-consuming research, hindering their ability to deliver personalized emails effectively.

Leveraging Jasper

Enter Jasper, an AI-powered co-pilot designed to address these exact problems. WalkMe adopted Jasper to enhance their content creation process and spark ideation. Brian McCool, Head of Revenue Enablement at WalkMe, framed this challenge, “We needed to figure out how to get to the goal and alleviate the challenge of authenticity taking too much time. That’s when we saw Jasper come in.”

Increased Efficiency and Authentic Content

Jasper was a game-changer for WalkMe’s marketing team. By employing Jasper Brand Voice, the team could strengthen brand authenticity in their content while adhering strictly to brand standards. Corinne further expands on this challenge, “When you have multiple writers writing different things, having the same voice and style across all of your content is really important. With Jasper, we get that continuity plus more volume more quickly.”

Corinne particularly appreciates the Jasper Extension, which allows for content creation directly within Google Docs. The ability to repurpose content effortlessly for different platforms, such as LinkedIn posts or promotional emails, further enhanced efficiency.

For the sales team, Jasper served as an invaluable resource for industry research, allowing the team to understand top industry initiatives and tailor effective content accordingly. Jasper was also equipped to curate value-driven content, pinpointing key features of WalkMe's offering compared to their competitors—all while preserving the unique voice and tone of their brand.

The Results of AI Empowerment

Across the sales and marketing teams combined, leveraging Jasper resulted in impressive savings of 3,000+ hours in content creation and a 2X ROI relative to cost. Consider the value of the time saved – the WalkMe team can now dedicate more attention to refining strategies and optimizing efforts. Corinne elaborates on this value stating, “Starting is the hardest point. With Jasper, we have the ability to do much more with less because we already have something to work with versus coming up with everything fresh.”

Moreover, the incorporation of generative AI in content creation led to a 2.5X improvement in reply rates for outbound prospecting efforts. Jasper's mastery of infusing brand authenticity allowed WalkMe's content to shine.

The Future of Content Creation

With features like Campaigns, Jasper Chat, and the Extension, Jasper gave the WalkMe team the power to swiftly gather relevant data, rewrite content effortlessly, and craft authentic messages that resonated with their audience. All of this has had far-reaching, transformative effects on the team’s content and efficiency.

Today, WalkMe continues to leverage Jasper's capabilities, constantly pushing the boundaries of its content creation process. It's more than just a tool—it's a strategic partner that empowers WalkMe to stay competitive in their market and engaging to their audience.

Co-headquartered in Tel Aviv, Israel and San Francisco, California, WalkMe is a prominent multinational software-as-a-service (SaaS) company. WalkMe’s Digital Adoption Platform (DAP) enables businesses to pinpoint and eliminate digital friction from workflows . Organizations can measure, drive, and strategically optimize their digital presence with WalkMe.

Headquarters: San Fransisco, California

Company Size: Enterprise (1,000+ employees)

Industry: Software

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.