Belgium 30-9-25 Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreBelgium 1-10-25 Invitation Only Physical english
In today’s rapidly evolving technological landscape, organisations face a critical challenge: how to modernise their legacy systems while managing costs, maintaining security, and ensuring operational continuity. This exclusive round table discussion brings together CIOs, CTOs, and Digital Leaders to explore best practices for legacy and lifecycle management. Key topics include extending the lifespan of existing systems, mitigating cyber security risks, optimising costs, and integrating legacy platforms with modern technologies. We’ll also delve into sustainability, workforce challenges, and future-proofing IT infrastructures to navigate technological obsolescence.
Read MoreBelgium 2-10-25 Squad Only Virtual english
Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.
Read MoreSeptember 30, 2025 Squad Session Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreOctober 2, 2025 Squad Session Squad Only Virtual english
Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.
Read MoreOctober 14, 2025 Squad Session Squad Only Virtual english
Agile delivery often collides with inflexible infrastructures. One team wants to release weekly. Another is waiting six months for a new test environment. Sounds familiar? If your infra team is tired of being the bottleneck, and your devs are tired of waiting, this session opens a path forward.
Read MoreUsing IBM watsonx Orchestrate to improve employee and customer happiness
Avid Solutions reduced the number of errors that occur in their project management processes by 10%.
Avid Solutions is a research and development firm with a bold mission to revolutionize food production and sustainable agriculture by helping government agencies establish self-sustaining agricultural systems both terrestrial and in space. Its services include conducting initial crop growth experiments, scaling up agricultural systems, establishing supply chains and developing transportation systems.
The firm’s team of experts are laser-focused on identifying and implementing solutions that support the development of sustainable food production systems both terrestrial and in space. But there are also the day-to-day logistics of operating a consultancy to consider. “Customer onboarding, project management and expense reporting are critical tasks for our business, but they are also time-consuming and error-prone,” explains Dr. Malcolm Adams, Chief Executive Officer, Avid Solutions.
We have also seen a number of qualitative benefits from Orchestrate. Our employees are more satisfied with their jobs because they are no longer bogged down by repetitive tasks. We have also seen an improvement in customer satisfaction because we are able to respond to customer inquiries more quickly and efficiently. ”
To help reduce errors and alleviate operational burdens, Dr. Adams and his team started using the IBM® watsonx™ Orchestrate solution to automate repetitive tasks undertaken by employees such as customer service representatives, project managers and accountants. The workstreams they have started optimizing include customer onboarding, project management and expense reporting. Watsonx Orchestrate has helped the team automate the many steps in these lengthy and error-prone processes that are critical to the business. “By automating tedious workstreams with Orchestrate, we are now able to free up our employees to focus on more strategic work and their own development, while also improving the overall efficiency of our operations,” adds Adams.
Document delivery and processing are some of the early use-cases Adams and his team at Avid Solutions have implemented. “For the document processing workstream, watsonx monitors emails as they come in. It looks for emails that have a specific set of criteria, like a subject line and document attached, and it will then send the document to a specific repository in our cloud-based filing system,” explains Adams. This use-case is just the beginning.
reduction in the time it takes to onboard new customers
reduction in errors caused by manual project management processes
Adams and his team have already observed meaningful improvements resulting from their implementation of watsonx Orchestrate. Not only have they reduced the number of errors that occur in their project management processes by 10%, but they have also reduced the time it takes to onboard new customers by 25%. “We have also seen a number of qualitative benefits from Orchestrate. Our employees are more satisfied with their jobs because they are no longer bogged down by repetitive tasks. We have also seen an improvement in customer satisfaction because we are able to respond to customer inquiries more quickly and efficiently,” notes Adams.
As they look ahead, the team’s goals for the watsonx Orchestrate implementation are to reduce the time it takes to onboard new customers by 50%, reduce the number of errors in their project management process by 20%, increase customer satisfaction by 10% and reduce employee turnover by 5%. “We believe that these goals are achievable, and we are committed to working with Orchestrate to achieve them,” adds Adams.
Avid Solutions (link resides outside of ibm.com) is a research and development firm with a bold mission to revolutionize food production and sustainable agriculture by helping government agencies establish self-sustaining agricultural systems both terrestrial and in space. The team includes a range of experts in aerospace engineering, agriculture, robotics and sustainability who can help government agencies develop and deploy sustainable food production systems in space.
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Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?
Read MoreThe Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.
Read MoreDécouvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !
Read MoreCIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.
Read MoreWould you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!
You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!