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Welcome to CIONET Belgium

Realise your ambition! Connect with your local community of digital leaders.

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Upcoming Events

 
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Belgium 28-8-25 Country Members Physical english

20 Years CIONET - CIONET Belgium: Summer Festival

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.

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Belgium 28-8-25 Country Members Physical english

Summer Festival - Advisory Board

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership. Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.

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Belgium 2-9-25 All TRIBERS Virtual english

What Does It Cost to Host an App? ; A practical guide to calculating hosting costs across infra, licenses, and operations

You’ve been asked a simple question: “What does it cost to host this application?” But the answer is anything but simple. The platform sits across multiple data centres. The app spans a few VMs, shares a backup system, uses licensed monitoring, and touches five different teams. Your CMDB should help, but it’s rigid, outdated, or incomplete. And yet, you still need to provide a number, clear, explainable, and grounded in reality.

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Upcoming TRIBE Events

 
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August 5, 2025 Squad Session Invitation Only Virtual polish

AI Act – praktyka stosowania na rynku polskim

AI Act – dyrektywa unijna regulująca wiele zasad wykorzystania AI w modelach biznesowych- już obowiązuje na polskim rynki. Ciekawe są prawdziwe i realne przypadki jej stosowania. Spójrzmy na temat od strony regulacyjnej, czyli prawnej. Ale zobaczmy praktykę aktywnej w temacie kancelarii prawnej. Zaprosiliśmy mecenaskę Aleksandrę Maciejewicz z kancelarii Lawmore, która od dłuższego czasu jest niezwykle aktywna i praktykuje w tym temacie. Poznamy podstawę prawną, praktyczne case’y i opis sytuacji oczami prawdziwego praktyka.

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August 6, 2025 Squad Session Invitation Only Virtual polish

DORA: wszystko, co chcielibyście wiedzieć, a baliście się zapytać

Michał Kulesza, adwokat, partner w departamencie technologicznym kancelarii Rymarz Zdort Maruta i szef zespołu regulacji ICT, przeprowadzi nas przez kluczowe wątki rozporządzenia i zmierzy się z pytaniami zgłoszonymi przez uczestników. Omówimy zarówno krytyczne aspekty na początku wdrożeń, jak i dostrajanie zmian na poziomie organizacyjnym i strategicznym. Masz konkretny temat, który warto poruszyć? Zgłoś go w trakcie rejestracji. Zamiast czytać między wierszami DORA – porozmawiajmy o tym wprost.

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August 7, 2025 Squad Session Invitation Only Virtual polish

Automated Systems Testing

Duże tempo developmentu i dokonywanych zmian wymaga nowej klasy testowania. Jakość systemów obserwowana na produkcji będzie pochodną skuteczności tego procesu. Duże nadzieje wiążemy z platformami wspierającymi testowanie i opartymi na AI. Sesja ta pokaże, gdzie jesteśmy w poszukiwaniu takich rozwiązań i gdzie ewaluuje myślenie szefów testów i ich rozwiązania organizacyjne.

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CIONET Partner Updates

CIONET Partner Updates

Recent Cases

Please Log In with your CIONET account first

Komatsu implements AI-powered automation in the public cloud

How a multinational manufacturing firm reduces cloud costs and helps assure application performance

Komatsu’s origins date back to 1902, when founder Meitaro Takeuchi took over a copper mine near Komatsu City, Japan. From the very beginning, Takeuchi was focused on how technology could empower his organization to optimize its existing processes and drive continuous improvement.

In 1921, as copper deposits in the mine became increasingly limited, Takeuchi shifted his focus to manufacturing and formed Komatsu Ltd. (link resides outside of ibm.com). It goes without saying that technology has evolved dramatically since then. But, since the beginning, Komatsu has been committed to implementing the latest technology to improve operations and empower its team. Today this commitment extends to its public cloud strategy.

Like many other IT organizations, the infrastructure team at Komatsu historically relied on disparate monitoring tools, user complaints and manual intervention to address performance issues. They lacked the visibility they needed to identify instances of overprovisioning. A business impact use case could take the team hours to resolve. This kept the team in a cycle of fighting fires and prevented them from directing a more significant portion of their time to advancing strategic initiatives.

Moreover, the team had no way to reliably assess the impact of a resourcing decision before it was taken. All they could do was monitor the impact after they allocated resources. As the team shifted their focus to the public cloud and began migrating all their on-premises workloads to Microsoft Azure, they knew they could not sustain this manual approach. They needed to be able to proactively prevent performance issues, reduce waste and minimize time spent on addressing user complaints. This is when they turned to the IBM® Turbonomic® hybrid cloud cost optimization solution.

 

Aerial view of road construction site machines
 
 
 

 

10 tickets

The team has reduced their user complaints to 10 tickets per year

 

 

USD 650,000 savings

Since implementing automation, the team has achieved more than USD 650,000 savings in the public cloud

 
 
In our organization, optimizing application performance is a continuous process that is beyond human scale. We see tremendous value in IBM Turbonomic to help us close that gap as much as possible within our organization. 
Matthew KoozerInfrastructure ArchitectKomatsu Ltd.
 
 
 
Achieving full-stack visibility and exploring automation
 

Once they implemented Turbonomic, the team was finally able to break this cycle of fighting fires. “IBM Turbonomic provides a proactive approach to avoiding performance degradation. It has allowed us to detect issues before they have actually become issues,” explains Matthew Koozer, Infrastructure Architect at Komatsu. Armed with Turbonomic’s full-stack visibility, the team at Komatsu is now able to quickly assess potential performance risk and identify the optimal way to reallocate resources to eliminate that risk without compromising performance in another layer of their technology stack.

Full-stack visibility was just the beginning in Komatsu’s journey to continuously ensure performance while reducing cost. The next step was to implement Turbonomic’s AI-powered resourcing recommendations. The team began with manual execution of those recommendations. They quickly learned that Turbonomic’s recommendations were not short-term fixes that enhanced just one layer of their tech stack. “Turbonomic shows us how a decision is being driven based from a storage perspective—the IOPS being driven to a specific storage solution within our public cloud offering—but its decisions also considers DTU utilization from a database perspective, and whether the issue is related to memory or CPU consumption,” says Koozer. Because they considered Komatsu’s full tech stack, these resourcing recommendations empowered the team to improve performance across their entire environment. Soon, the team was ready to explore automation.

Presently, Koozer and his team have a combination of automation and manual execution of resourcing recommendations. They primarily rely on Turbonomic’s automated resourcing actions in Azure to optimize servers, storage and databases. Turbonomic provides recommendations on where and how to reallocate resources in real time. Then, the team has predetermined time blocks where those actions are executed with minimal impact to the business. After seeing early success with automating resourcing actions, the team now relies on Turbonomic to execute resourcing actions automatically for a very large portion of the organization, without the IT team being involved at all.

 

Portrait of a woman engineer at construction site
 
We allow Turbonomic’s software solution to take actions with little to no IT oversight because we trust its decisions to assure performance continuously. 
Matthew KoozerInfrastructure ArchitectKomatsu Ltd.
 
 
Accelerating responsible public cloud strategies
 

Once they had a comprehensive view of their environment, Koozer and his team identified numerous workloads that were overprovisioned and developed a clear plan to right-size them. Historically, application owners resisted resizing efforts, but with Turbonomic, Koozer and his team had the data they needed to show application owners that overprovisioned workloads could be right-sized effectively. “Shifting to a configuration with less memory or less CPU helped us significantly reduce waste across our Azure environment without sacrificing performance,” explains Koozer. This has allowed the team to simultaneously minimize cost and improve performance. Furthermore, the team can now see consumption utilization over a period of time and reevaluate resource allocations on an ongoing basis. Reserved instances have played an important role in this shift.

Koozer and his team have implemented reserved instances with the help of Turbonomic. These have allowed the team, on average, to save 33% or more on their server run rates. In some cases, they have been able to decommission servers. The team has also reduced the amount of time they spend reacting to user complaints and resolving performance issues. In fact, they have brought their user complaints down to about 10–12 per year. Additionally, they have reduced their overall cloud spend. Their cumulative savings achieved, at the time of this publication, exceed USD 650,000.

For over a century, Komatsu has been a manufacturing leader committed to quality and reliability. Technological innovation and employee development have been major pillars of this mission. In recent years, Komatsu’s IT organization has expanded its adoption of the public cloud, and automation has played an important role in that journey. It has helped Komatsu reduce waste from a financial and environmental perspective, and it has helped Komatsu free up its IT organization to focus on strategy and innovation.

 

Solar panels are lifted from a truck in an under-construction solar plant
 
 
 
About Komatsu Ltd.
 

Headquartered in Tokyo, Japan, and founded in 1921, Komatsu (link resides outside of ibm.com) provides essential equipment, technologies and services for the construction, mining, forest, energy and manufacturing industries. Komatsu serves clients across the globe and states that its purpose is to “create value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together.”

Technologies

IBM Turbonomic

Partners

CIONET Circles

CIONET Business Circles

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Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Vice President & Head of IT
Bridgestone EMIA
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Michał Paprocki
Group CIO
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1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
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Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
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Piet De Ceuleners
Global IT Director
Melexis
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Dirk De Bevere
Large Enterprise Sales Leader
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Stef Schampaert
Country Managing Director BeLux
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Geert Lejon
Vice President Head of Belux / Head of Comms Benelux
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Kevin Ledegen
Group IT director
SDWorx
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Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
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Colruyt
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Koen Segers
Managing Director Belgium and Luxembourg
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Benoît Dewaele
Group IT Directo
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Dirk Deridder-1
Dirk Deridder
CTO - Technology Services & Practices
SMALS
Thierry Driesens
Thierry Driesens
CIO
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Koen Vandaele
CIO
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Liesbet D'hoker
Managing Director
Kyndryl BeLux
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Jack Hamande
Jack Hamande
Director General Digital Transformation
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Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
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Cassandre Laurent
Directeur général
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An Swalens
Head Of IT (CIO)
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Elke Laeremans
Chief Digital & Supply Chain Officer at Casa International
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Peter Sany
Executive Advisor
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Head of Digital EMEA
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Christel Plessers
Head of IT European Markets
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Team

Luc Hendrikx
Luc Hendrikx
CEO
Inès De Bien
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Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Founder - MD
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Jelte Scheys
Tribes Sales Director Belgium
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Program Director
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Eman De Sutter
Program Manager
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Shelly Deracourt
Program Manager
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Charlotte Coen
Partner Success Manager
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Ivana Bradvica
Junior Event Manager
ML B-W-1
Martine Lefevre
Financial Controller
Vlera Berishaa (1)
Vlera Berisha
Junior Community Manager
Phaedra Vanhaeren
Phaedra Vanhaeren
Programme & Event Manager

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!