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Welcome to CIONET Belgium

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Upcoming Events

 
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Belgium 23-9-25 Squad Only Virtual english

Cybersecurity Without the Burnout ; Refocusing effort when alerts, threats, and pressure won’t stop

Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.

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Belgium 23-9-25 Invitation Only Physical english

Reclaim the cloud : Powering Belgian Finance with Sovereignty

In today's rapidly evolving digital landscape, the financial services industry in Belgium faces a critical juncture regarding its cloud adoption strategy. While the allure of cloud computing – with its promise of scalability, agility, and innovation – is undeniable, the unique regulatory demands and paramount need for data sovereignty present significant challenges. This CIONET roundtable, aims to bring together Digital Leaders from the Belgian financial sector to discuss how to navigate these complexities. We will explore how financial institutions can leverage cloud technologies while ensuring complete control over their data, maintaining compliance with stringent European regulations like GDPR and DORA, and mitigating geopolitical risks.

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Belgium 24-9-25 Invitation Only Physical english

Bridging the Unbridgeable: IT Meets M(i)OT ; Converged infrastructures demand converged security

As smart devices proliferate across operational environments — from sensors on factory lines and GPS trackers in logistics fleets to wearables in healthcare and connected systems in smart cities — the integration of Managed IoT (MiOT) is accelerating. But with it comes a surge in cybersecurity risks. No longer isolated or air-gapped, OT systems are becoming fully networked, remotely accessible, and deeply entwined with IT. This creates a vulnerable, highly complex digital mesh, one where a single compromised device can trigger physical, financial, and reputational consequences.

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Upcoming TRIBE Events

 
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September 23, 2025 Squad Session Squad Only Virtual english

Cybersecurity Without the Burnout ; Refocusing effort when alerts, threats, and pressure won’t stop

Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.

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September 30, 2025 Squad Session Squad Only Virtual english

Technical Debt: When to Pay It and When to Walk Away ; Making smart trade-offs between progress, maintenance, and risk

Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.

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October 2, 2025 Squad Session Squad Only Virtual english

The Career Path of the Architect ;Great architecture begins with great architects

Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.

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CIONET Partner Updates

CIONET Partner Updates

Recent Cases

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Komatsu implements AI-powered automation in the public cloud

How a multinational manufacturing firm reduces cloud costs and helps assure application performance

Komatsu’s origins date back to 1902, when founder Meitaro Takeuchi took over a copper mine near Komatsu City, Japan. From the very beginning, Takeuchi was focused on how technology could empower his organization to optimize its existing processes and drive continuous improvement.

In 1921, as copper deposits in the mine became increasingly limited, Takeuchi shifted his focus to manufacturing and formed Komatsu Ltd. (link resides outside of ibm.com). It goes without saying that technology has evolved dramatically since then. But, since the beginning, Komatsu has been committed to implementing the latest technology to improve operations and empower its team. Today this commitment extends to its public cloud strategy.

Like many other IT organizations, the infrastructure team at Komatsu historically relied on disparate monitoring tools, user complaints and manual intervention to address performance issues. They lacked the visibility they needed to identify instances of overprovisioning. A business impact use case could take the team hours to resolve. This kept the team in a cycle of fighting fires and prevented them from directing a more significant portion of their time to advancing strategic initiatives.

Moreover, the team had no way to reliably assess the impact of a resourcing decision before it was taken. All they could do was monitor the impact after they allocated resources. As the team shifted their focus to the public cloud and began migrating all their on-premises workloads to Microsoft Azure, they knew they could not sustain this manual approach. They needed to be able to proactively prevent performance issues, reduce waste and minimize time spent on addressing user complaints. This is when they turned to the IBM® Turbonomic® hybrid cloud cost optimization solution.

 

Aerial view of road construction site machines
 
 
 

 

10 tickets

The team has reduced their user complaints to 10 tickets per year

 

 

USD 650,000 savings

Since implementing automation, the team has achieved more than USD 650,000 savings in the public cloud

 
 
In our organization, optimizing application performance is a continuous process that is beyond human scale. We see tremendous value in IBM Turbonomic to help us close that gap as much as possible within our organization. 
Matthew KoozerInfrastructure ArchitectKomatsu Ltd.
 
 
 
Achieving full-stack visibility and exploring automation
 

Once they implemented Turbonomic, the team was finally able to break this cycle of fighting fires. “IBM Turbonomic provides a proactive approach to avoiding performance degradation. It has allowed us to detect issues before they have actually become issues,” explains Matthew Koozer, Infrastructure Architect at Komatsu. Armed with Turbonomic’s full-stack visibility, the team at Komatsu is now able to quickly assess potential performance risk and identify the optimal way to reallocate resources to eliminate that risk without compromising performance in another layer of their technology stack.

Full-stack visibility was just the beginning in Komatsu’s journey to continuously ensure performance while reducing cost. The next step was to implement Turbonomic’s AI-powered resourcing recommendations. The team began with manual execution of those recommendations. They quickly learned that Turbonomic’s recommendations were not short-term fixes that enhanced just one layer of their tech stack. “Turbonomic shows us how a decision is being driven based from a storage perspective—the IOPS being driven to a specific storage solution within our public cloud offering—but its decisions also considers DTU utilization from a database perspective, and whether the issue is related to memory or CPU consumption,” says Koozer. Because they considered Komatsu’s full tech stack, these resourcing recommendations empowered the team to improve performance across their entire environment. Soon, the team was ready to explore automation.

Presently, Koozer and his team have a combination of automation and manual execution of resourcing recommendations. They primarily rely on Turbonomic’s automated resourcing actions in Azure to optimize servers, storage and databases. Turbonomic provides recommendations on where and how to reallocate resources in real time. Then, the team has predetermined time blocks where those actions are executed with minimal impact to the business. After seeing early success with automating resourcing actions, the team now relies on Turbonomic to execute resourcing actions automatically for a very large portion of the organization, without the IT team being involved at all.

 

Portrait of a woman engineer at construction site
 
We allow Turbonomic’s software solution to take actions with little to no IT oversight because we trust its decisions to assure performance continuously. 
Matthew KoozerInfrastructure ArchitectKomatsu Ltd.
 
 
Accelerating responsible public cloud strategies
 

Once they had a comprehensive view of their environment, Koozer and his team identified numerous workloads that were overprovisioned and developed a clear plan to right-size them. Historically, application owners resisted resizing efforts, but with Turbonomic, Koozer and his team had the data they needed to show application owners that overprovisioned workloads could be right-sized effectively. “Shifting to a configuration with less memory or less CPU helped us significantly reduce waste across our Azure environment without sacrificing performance,” explains Koozer. This has allowed the team to simultaneously minimize cost and improve performance. Furthermore, the team can now see consumption utilization over a period of time and reevaluate resource allocations on an ongoing basis. Reserved instances have played an important role in this shift.

Koozer and his team have implemented reserved instances with the help of Turbonomic. These have allowed the team, on average, to save 33% or more on their server run rates. In some cases, they have been able to decommission servers. The team has also reduced the amount of time they spend reacting to user complaints and resolving performance issues. In fact, they have brought their user complaints down to about 10–12 per year. Additionally, they have reduced their overall cloud spend. Their cumulative savings achieved, at the time of this publication, exceed USD 650,000.

For over a century, Komatsu has been a manufacturing leader committed to quality and reliability. Technological innovation and employee development have been major pillars of this mission. In recent years, Komatsu’s IT organization has expanded its adoption of the public cloud, and automation has played an important role in that journey. It has helped Komatsu reduce waste from a financial and environmental perspective, and it has helped Komatsu free up its IT organization to focus on strategy and innovation.

 

Solar panels are lifted from a truck in an under-construction solar plant
 
 
 
About Komatsu Ltd.
 

Headquartered in Tokyo, Japan, and founded in 1921, Komatsu (link resides outside of ibm.com) provides essential equipment, technologies and services for the construction, mining, forest, energy and manufacturing industries. Komatsu serves clients across the globe and states that its purpose is to “create value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together.”

Technologies

IBM Turbonomic

CIONET Circles

CIONET Business Circles

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Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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pascal pauwels
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Managing Director
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Directeur général
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Team

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Luc Hendrikx
Partner - CEO
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Partner - CCO
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Daniel Eycken
Partner - COO
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Partner - Founder
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Tribes Sales Director Belgium
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Herman Roelandts
Tribe Master
Joseph Antoun
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Senior Programme Director
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Programme Manager
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Programme Manager
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Partner Success Manager
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Programme Manager
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Contact us

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