<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2528533714139722&amp;ev=PageView&amp;noscript=1">
New call-to-action
be-page-banner (1)

Welcome to CIONET Belgium

Realise your ambition! Connect with your local community of digital leaders.

See what's next

Upcoming Events

 
Banner

Belgium 23-9-25 Squad Only Virtual english

Cybersecurity Without the Burnout ; Refocusing effort when alerts, threats, and pressure won’t stop

Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.

Read More
Banner

Belgium 23-9-25 Invitation Only Physical english

Reclaim the cloud : Powering Belgian Finance with Sovereignty

In today's rapidly evolving digital landscape, the financial services industry in Belgium faces a critical juncture regarding its cloud adoption strategy. While the allure of cloud computing – with its promise of scalability, agility, and innovation – is undeniable, the unique regulatory demands and paramount need for data sovereignty present significant challenges. This CIONET roundtable, aims to bring together Digital Leaders from the Belgian financial sector to discuss how to navigate these complexities. We will explore how financial institutions can leverage cloud technologies while ensuring complete control over their data, maintaining compliance with stringent European regulations like GDPR and DORA, and mitigating geopolitical risks.

Read More
Banner

Belgium 24-9-25 Invitation Only Physical english

Bridging the Unbridgeable: IT Meets M(i)OT ; Converged infrastructures demand converged security

As smart devices proliferate across operational environments — from sensors on factory lines and GPS trackers in logistics fleets to wearables in healthcare and connected systems in smart cities — the integration of Managed IoT (MiOT) is accelerating. But with it comes a surge in cybersecurity risks. No longer isolated or air-gapped, OT systems are becoming fully networked, remotely accessible, and deeply entwined with IT. This creates a vulnerable, highly complex digital mesh, one where a single compromised device can trigger physical, financial, and reputational consequences.

Read More

Upcoming TRIBE Events

 
Banner

September 23, 2025 Squad Session Squad Only Virtual english

Cybersecurity Without the Burnout ; Refocusing effort when alerts, threats, and pressure won’t stop

Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.

Read More
Banner

September 30, 2025 Squad Session Squad Only Virtual english

Technical Debt: When to Pay It and When to Walk Away ; Making smart trade-offs between progress, maintenance, and risk

Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.

Read More
Banner

October 2, 2025 Squad Session Squad Only Virtual english

The Career Path of the Architect ;Great architecture begins with great architects

Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.

Read More

CIONET Partner Updates

CIONET Partner Updates

Recent Cases

Please Log In with your CIONET account first

Unilever: Using AI to freeze out competition & discover “breakfast for dessert”

Unilever has used AI to sort through their structured data for years. Partnering with American, Chinese, Israeli and U.K. startups to analyze information from content people post and reactions to that content, Unilever has been able to unearth insights in gap areas in their marketing they would have otherwise missed.

Unilever, a British consumer goods company, made a sugary sweet move to freeze out their competition when they implemented the usage of twenty-six AI data centers across the globe to synthesize insights from a range of sources, including social listening, CRM, and traditional marketing research. Unilever owns over 400 brands spread across 190 countries, and thirteen of those brands have sales over a billion dollars. Such brands include Lipton, Sunsilk, Dove, Knorr, Magnum and hundreds of other food, vitamin, beauty and cleaning products. While Unilever has used AI to sort through their structured data for years, they recently took a deep dive into their qualitative data by gleaning through text, audio, social media and phone activity as a means to influence more of its marketing. Partnering with American, Chinese, Israeli and U.K. startups to analyze information from content people post and reactions to that content, Unilever has been able to unearth insights in gap areas in their marketing they would have otherwise missed. 

 

A prime example is their development of Ben & Jerry’s cereal-flavored ice-cream (Fruit Loops and Frozen Flakes) after listening to over 50 songs in the public domain that had lyrics talking about “ice cream for breakfast.” One of the AI algorithms Unilever enlisted in a partnering startup recognized a data set that revealed an opportunity for a new product. Although Dunkin Donuts sold ice cream in the morning for years, Unilever never had the data to prove this customer pain point. As a result, ice cream companies like Ben & Jerry’s missed this niche market opportunity. With the new product on the shelves, competitors are now incorporating breakfast ice cream in their own name brand product lines, But that’s just the icing on the (ice cream) cake.

 

 Ice cream is part of Unilever’s food business that has to compete with other companies in the fast moving consumer goods segment.

In addition to infiltrating the ice cream market, Unilever is using AI to pioneer the recruitment of executives and marketers in order to decrease the money and time spent invested in the hiring process. They currently spend over 100,000 hours hiring over 30,000 people a year and processing 1.8 million job applications. Partnering with Pymetrics, Unilever built an online platform that used the aptitude, logic and reasoning of a candidate acquired through a neuroscience gaming activity to sift through preliminary screening of applicants. Pymetrics used this information and measured it against the role for which they applied as well as the profiles of successful employees currently working at the company.

 

Unilever deployed video analyzing software in 2018 that introduced candidates into the second stage of the interview process where  their facial expression, body language and word choice were scanned from the comfort of their own homes as they sat in front of their computers or mobile phones. The machine learning algorithm examines the candidate after listening to the candidates answer questions for 30-minutes and then determines who is a good-fit through a variety of natural language processing and body language analysis.

 

Thumbnail for Pathways to a Just Digital Future.
 

This automated screening system is programmed to look for cues in behavior that selects candidates who demonstrate “systemic thinking, resilience, and business acumen.” Unilever also uses this proprietary technology to deliver feedback to applicants by giving them a detailed list of how they did in the interview, what characteristics align with the company, what traits do not, and how to be more successful in the application process in the future. The irony is that artificial intelligence is actually allowing companies to be more human. Instead of large companies allowing applicants CV’s fall into the black hole, they are connecting and addressing areas of growth and improvement.

 

 

Within the first 90 days of adoption, Unilever doubled the amount of application to jobs success rate moving from 15,000 to 30,000. In addition, they hired their most diverse candidate pool by focusing on hiring non-white applicants and increasing representation 2,600 universities as opposed to 840 universities in the years prior. For the first time in their hiring history, they achieved gender parity in their hiring, as well as increasing socioeconomic representation by 20%. In terms of the efficiency of the hiring process, the average hiring time went from four months to four weeks and saved a cumulative 50,000 hours. Recruiters spent 75% less time reviewing applications, and the acceptance rate of offers to candidates went from 64% to 82%, and the completion rate of the Pymetrics game was 98%.

 

 

After the hiring process, Unilever incorporated machine-learning into their onboarding initiatives to help new employees adapt to new routines and corporate culture. They built a bot using natural language processing to understand important employee information that is retrieved for new candidates and acts as an HR specialist, IT assistant, and general logistical support that answers questions pertaining to parking, salary, reviews, and time-off allowances. A customer-service corporate bot varies with a consumer-facing bot in that it must appropriately identify the employees information by using geographical location, level of seniority and other differentiating information in order for real and authentic support to be provided.

Current data comes from internal sources like schedules, policy documents, guidelines and the warehouse of data that comes from the litany of questions employees pose everyday. This data is currently being used to develop learning material.

Other initiatives Unilver is piloting is their smart sourcing technology that uses satellite imagery, cloud computing and AI to help achieve sustainable commodity sourcing by monitoring the effect sourcing has on the environment and communities. Their goal is to help companies avoid waste by building out an algorithm that shows the “optimum probability curve of need, demand and consumption.”

Unilever is harnessing the latest advancement in AI to most past outdates recruitment practices and improving candidate and employee experiences. In addition, they are using AI to innovate and learn from their users to create products that people crave, and not just for breakfast.

 

 

 
 

Partners

CIONET Circles

CIONET Business Circles

Banner
Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Read More
Banner
Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Read More
Banner
Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Read More
Banner
Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

Read More

Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Vice President & Head of IT
Bridgestone EMIA
Untitled design (1)-Apr-01-2022-10-58-34-57-AM
Michał Paprocki
Group CIO
Euroclear
1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
Untitled design-Nov-22-2023-08-42-05-3178-AM
Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
Piet_De_Ceuleners
Piet De Ceuleners
Global IT Director
Melexis
1658251930890
Dirk De Bevere
Large Enterprise Sales Leader
Telenet Business
Untitled design-7
Stef Schampaert
Country Managing Director BeLux
Red Hat
CIONET Belgium - Advisory Board Member - Geert Lejon
Geert Lejon
Vice President Head of Belux / Head of Comms Benelux
Cognizant
Kevin_Ledegen
Kevin Ledegen
Group IT director
SDWorx
Gunter-Van-Craen_Small
Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
CIO
Colruyt
Untitled design (4)-Dec-13-2023-10-53-15-5032-AM
Koen Segers
Managing Director Belgium and Luxembourg
Dell Technologies
benoit dewaele
Benoît Dewaele
Group IT Directo
Vandemoortele
Dirk Deridder-1
Dirk Deridder
CTO - Technology Services & Practices
SMALS
Thierry Driesens
Thierry Driesens
CIO
TVH
Untitled design-Sep-18-2023-11-59-29-7866-AM
Koen Vandaele
CIO
Delen Private Bank
Untitled design (4)-Jun-12-2023-01-23-11-7540-PM
Liesbet D'hoker
Managing Director
Kyndryl BeLux
steven-vermeulen
Steven Vermeulen
CIO
Digitaal Vlaanderen
Jack Hamande
Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
1726588748718
Cassandre Laurent
Directeur général
Agence du Numérique
an swalens
An Swalens
Head Of IT (CIO)
National Bank of Belgium
Untitled design (2)-Apr-01-2022-10-58-34-68-AM
Elke Laeremans
Chief Digital & Supply Chain Officer at Casa International
CIONET Belgium - Advisory Board Member - Koen Van Loo
Koen Van Loo
CIO
Group S.
Peter Sany
Peter Sany
Executive Advisor
Zoom
CIONET Belgium - Advisory Board Member - Steven De Haes
Steven De Haes
Dean
Antwerp Management School
Marleen Thorré
Marleen Thorré
Head of Digital EMEA
Mitsubishi Chemical Group
christel-plessers
Christel Plessers
Head of IT European Markets
Mercedes-Benz Europe
bauduin cor
Baudouin Corlùy
Chief Market Development Officer
LCL Data Centers

Team

Luc Hendrikx
Luc Hendrikx
Partner - CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Partner - Founder
Untitled design (1)-2
Jelte Scheys
Tribes Sales Director Belgium
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Programme Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Programme Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Programme Manager
Untitled design (5)-Sep-01-2022-02-47-55-60-PM
Charlotte Coen
Partner Success Manager
Untitled design (1)-Nov-22-2023-08-56-42-6802-AM
Ivana Bradvica
Programme Manager
ML B-W-1
Martine Lefevre
Financial Controller
Vlera Berishaa (1)
Vlera Berisha
Community Manager
Phaedra Vanhaeren
Phaedra Vanhaeren
Programme Manager

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!