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Belgium 9-10-25 Country Members Physical english

Belgium's Got Talent '25 - CIONET Belgium: Community Event

Today’s IT world moves faster than ever. New tools, new ways of working, constant updates! The real challenge? Making sure your people stay in the loop, up to speed, and ready to move. That’s why this year’s edition of Belgium’s Got Digital Talent is all about mastering knowledge flow, how to share the right know-how with the right people, at the right time. No more teams working in silos. No more vital info getting lost.We’re diving into practical ways to keep your teams smart, agile, and aligned. Whether you're leading an IT team, shaping digital strategy, or hiring tech talent, this event will give you the ideas, tools, and energy to turn fast change into a competitive edge.

Belgium 14-10-25 Squad Only Virtual english

Agile Infrastructure ; How to build technical foundations that don’t slow you down

Agile delivery often collides with inflexible infrastructures. One team wants to release weekly. Another is waiting six months for a new test environment. Sounds familiar? If your infra team is tired of being the bottleneck, and your devs are tired of waiting, this session opens a path forward.

Belgium 14-10-25 Invitation Only Physical english

Towards Digital Sovereignty in the Financial Sector

For financial institutions, a strategic approach to cloud adoption is needed, but not simple to achieve. The challenge lies in leveraging the benefits of modern cloud infrastructure while simultaneously preparing to meet strict sovereignty requirements. This necessitates a careful consideration of cloud architecture, including hybrid and multi-cloud models, and a thorough understanding of data residency and governance.

October 14, 2025 Squad Session Squad Only Virtual english

Agile Infrastructure ; How to build technical foundations that don’t slow you down

October 17, 2025 Squad Session Squad Only Physical english

Leading Change When Your Organisation Pushes Back ; How to move forward when transformation feels like a threat

You’ve secured the budget. The tech is solid. Leadership has signed off. But the project’s going nowhere. People smile in meetings and ignore you afterwards. Middle managers hesitate. Teams follow the old way, even when a new one exists. Every step forward feels like a negotiation, because it is. You’re not alone. Many digital leaders find themselves in this position. The business knows it needs to change but isn’t ready to let go. This session is about those moments.

October 21, 2025 Squad Session Squad Only Physical english

AI in Practice ; What it really takes to move from pilot to production

Every organisation has a handful of AI pilots. But very few have scaled them. The models are accurate. The vision is clear. But something’s always in the way; lack of infrastructure, unclear ownership, security concerns, or just plain fatigue. This is a conversation for people in the messy middle of the AI journey, those navigating the leap from promising prototypes to operational value.

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Nordstrom Analytical Platform and Enhancing the Customer Experience

Nordstrom develops the Nordstrom Analytics Platform (NAP), which uses AI-powered analytics to personalize the shopping experience through deeper customer insights and predictions.

Chief Technology Officer, Edmond Mesrobian, recently participated in a conversation with VentureBeat's Hari Sivaraman, discussing the role of data infrastructure to enhance the customer experience. Focusing on AI-powered analytics, Edmond described the journey of building the Nordstrom Analytical Platform (NAP) to leverage deeper insights and predictions for a personalized experience. See highlights from their conversation below.

With our Nordstrom Analytical Platform (NAP), we are improving on our ability to provide personalized product discovery and service.

When we think about analytics as opposed to data reporting, timing is the most precious commodity, and making the timeliest decisions required us to build a platform. Whether it's stores, fulfillment centers or online, we built and translated those signals through models and actions. It's difficult to buy that type of solution off-the-shelf because you need to wire your enterprise. We asked, can we generate a prediction cost-effectively and translate that into a customer benefit and service? That's where we started, and we realized we needed to create it as opposed to buying it.

We embarked on this journey to get the business aligned so that we can capture events and stream them in real-time or near real-time into our analytical platform. We then layered analytical models of a variety of forms to translate into predictions—today's predictions are the new KPIs. Our goal was not to be technology providers for the components, but rather stitch it together to create the kind of analytical platform that we can then robustly drive machine learning. What we call our one-hop engine essentially translates our business events into something that could then be activated through a model. And so that's the special sauce—how we put the business events together, how we transformed them from one hop into our models and then generated predictions on the other end.

Our goal is to make the digital experience personal by offering our customers curated product choices on an individual level.

There are over a hundred AI models that we leverage daily at Nordstrom—a significant portion of them are backward-facing capabilities from inventory control to fulfillment and how to route orders to the nearest store and more. Customers will experience those capabilities indirectly in terms of getting orders shipped and delivered on time. Our mission and holy grail from a digital perspective is delivering the capability of discovery. Taking what we know about our customers we can deliver personalized products and better selection—through improved Looks, style boards and more. We are using AI in a more robust way to drive product discovery and personalization.

We are also focused on what we call our fashion map. The fashion map essentially takes a natural language-based approach with deep learning to interpret images and information from social networks—this allows us so to get to know customers through a natural language conversation, as opposed to keyword searches that are very taxonomy driven and hardcoded. We are continuing to work on achieving AI discovery to get closer to our customers in a personalized way.

See the full conversation below.

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.