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Belgium 27-8-26 AB Members Physical english

Summer Festival: Advisory Board

CIO agendas are crowded: cost pressure, cyber, regulation, talent, data, AI, vendor dependency, business expectations. Most organisations are trying to do too much at once, and the “must-do” work often blocks the strategic work. CIONET only creates value if its agenda matches what CIOs truly need, in the right format, at the right time. The challenge Pick the few priorities that matter most for 2027, then translate them into a clear CIONET agenda. Outcome we leave with A ranked CIO agenda for 2027, and a directly aligned CIONET programme outline (themes, formats, cadence), with a shortlist of speaker and case targets.

Belgium 27-8-26 Country Members Physical english

Summerfest: From Story to Habit

How to align people, shift routines, and prove value Technology transformations often fail not because the tools don’t work, but because people don’t change their work habits. Boards want proof of value, executives want business outcomes, IT wants clarity, and employees want ease. Between these expectations, the CIO’s role is no longer just to deliver platforms; it is to tell the story that motivates people and turn that story into daily habits. This session will explore: The narrative: how to craft a simple, repeatable story that explains the “why” behind change for every stakeholder. From story to routine: practical ways to embed new behaviours through manager rituals, team incentives, and visible leadership. Reskilling and new expectations: preparing teams for evolving roles, from cross-department collaboration to AI-enhanced workflows. Measuring what matters: showing progress in speed, quality, and resilience — not just in licences bought or trainings completed. The aim is to equip CIOs with a leadership toolkit: a story that unites, habits that endure, and proof that convinces even the toughest boardroom.

Belgium 8-9-26 Invitation Only Virtual english

What an AI Architect Actually Does in Practice; Skills, responsibilities, interfaces, and career moves behind one of the most misunderstood emerging roles.

The AI architect role is becoming more visible, and the scope varies across organisations. The challenge is defining what the role owns, where it sits, and how it works with existing architecture, data, security, risk, and business teams. Three pressure points need clarity. - Role definition matters because the position can span solution architecture, data architecture, governance, integration, security, vendor selection, and business process design. - Interfaces matter because the role must connect teams while respecting existing responsibilities. - Skills matter because technical depth needs to be combined with judgement around controls, delivery choices, and operational boundaries. The working question is simple: how do we define the AI architect role so it becomes useful, credible, and connected to delivery? If this role is emerging in your organisation, let’s compare how others are defining it and where they are placing it.

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Thiele Kaolin increases endpoint protection, reduces costs 60% by switching to Trend Micro

Increases endpoint protection, reduces costs 60% by switching to Trend Micro

OVERVIEW

As a leading manufacturer of kaolin clay, a mineral chiefly used in papermaking, Thiele Kaolin Company stays competitive by acquiring companies and expanding into new markets. The strategy has driven growth and success, but it has also added complexity to their security infrastructure. With Trend Micro as its security partner, Thiele Kaolin has evolved their security posture along with the growing needs of the organization.

We were reluctant to leave our current security provider, but after doing the deep dive, it became clear that moving to Trend Micro was in our best long-term interest.

Mark Bailey

Manager of Information Services
Thiele Kaolin Company

CHALLENGES

With the coated paper industry in decline, Thiele Kaolin started to move into new markets, the company needed to improve their security posture while tightly controlling costs. Mark Bailey, Manager of Information Services, was charged with securing a newly diverse and dispersed network of assets with his small security team without increasing costs.

To add to the challenge, the contract for Thiele Kaolin’s incumbent security provider was up for renewal. “Our incumbent provider was changing the way their relationships with mid-size companies were managed and that was going to increase costs for us. Their customer support was slow, which made us uneasy. New threats emerge constantly, so you can’t be complacent. We felt the incumbent was focused more on revenue than on security,” says Bailey.

Our relationship with Trend Micro helps us control the cost of endpoint protection, reducing it by approximately 60%.

Mark Bailey

Manager of Information Services
Thiele Kaolin Company

WHY TREND

Bailey’s team decided to conduct a deep-dive investigation of three security companies who appeared in the leadership position of the Gartner® Magic Quadrant, which included Trend Micro. “Trend Micro’s reputation put them at the top of our short list,” says Bailey.

After a thorough examination of all three solutions, Thiele Kaolin selected Trend Micro. “We were reluctant to leave our current security provider, but after doing the deep dive, it became clear that moving to Trend Micro was in our best long- term interest,” says Bailey.

In addition to Trend Micro’s complete data and endpoint protection, their responsiveness and dedication was a differentiator. “The passion Trend Micro personnel had for innovating and providing a great solution was clear. Trend Micro had an openness and willingness to talk with us about our needs,” says Bailey. “It was our best long-term solution.”

SOLUTION

Thiele Kaolin launched a proof of concept of Trend Micro Apex One for their endpoints, which offers advanced automated threat detection and response against a wide variety of threats. “Trend Micro Apex One’s automation is important to my team, as is the customizable dashboard that makes it easy to monitor threats and anomalies. The incumbent provider’s endpoint protection did not include any investigative tools other than notification that specific activity occurred on an endpoint,” says Ed Harper, Senior Security Systems Administrator at Thiele Kaolin.

Trend Micro Apex Central, the solution’s central management control makes it quick and easy to create and modify policies. “The simplified administration is very important because we have the same threats to manage as larger companies. Being able to drill down and see the details with Trend Micro Apex One is huge for us,” says Bailey. The addition of endpoint detection and response (EDR) also extended greater visibility for the IT Team.

Bailey’s team also appreciated the easy way the Trend Micro team uninstalled Thiele Kaolin’s previous solution. “Trend Micro has a tool that looks for competitive agents to reduce resource contention and that made it easier. They helped us ensure all the old software was gone, to prevent any conflict with the new software,” says Bailey.

RESULTS

Since implementing Trend Micro Apex One, Bailey’s team has seen the number of detected threats drop substantially. “We have not had any malicious activity on our endpoints since installing Trend Micro,” says Harper. Using Trend Micro Apex One is also helping the company reduce expenses as its customer base and the industry evolves. “Our relationship with Trend Micro helps us control the cost of endpoint protection, reducing it by approximately 60%,” says Bailey.

Finally, automated updates ensure that Thiele Kaolin clients always have up-to-date security protection. “We updated the server recently and all the clients started updating automatically. Keeping the software up to date is essential and seeing this work effectively was important to us,” says Bailey.

WHAT'S NEXT

Thiele Kaolin’s manufacturing division is currently exploring TXOne, Trend Micro’s industrial intrusion prevention system, through another proof of concept. “COVID-19 reinforced the need to look at solutions that give manufacturing employees more flexibility. We are excited about TXOne because it will enable better security and remote management so we’ll be better prepared for any future disruptive events,” says Bailey.

Beyond that, Thiele Kaolin leaders are looking for opportunities to grow and diversify the business. “We acquired two companies in the past few years and we anticipate more in the future. Trend Micro makes us more flexible. As we acquire new businesses and our networking becomes more complex, Trend Micro will help us ensure a smooth and

Technologies

Apex Central Apex One™ Trend Vision One™ - Endpoint Security

Partners

CIONET Business Circles

Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.