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Belgium 9-6-26 Invitation Only Virtual english

From Dashboards to Decisions: Restoring alignment, ownership, and confidence in enterprise reporting

Data availability keeps growing, but decision-making often feels slower. Every function builds its own dashboards, metrics multiply, and reports begin to contradict each other. What was meant to improve transparency now creates confusion. The problem is not access to data but alignment on interpretation. When information becomes noise, confidence in reporting collapses. People hesitate to act, functions challenge each other’s numbers, and trust in analytics erodes. The challenge lies in restoring clarity: deciding which metrics matter, who owns them, and how reporting connects back to action. Let’s discuss how to simplify information flows, define consistent metrics, and reconnect dashboards with decision-making. How ownership, cadence, and shared understanding bring alignment back. A closed conversation on rebuilding confidence in data, where clarity replaces overload and information once again supports action.

Belgium 10-6-26 Invitation Only Physical english

Man Overboard: A VIP Evening on the Human and Digital Anatomy of a Crisis

In the middle of the night, 200 miles from the coast, the alarm sounds. The "Man Overboard" cry isn't just about a person in the water; it’s the ultimate test of a crew’s preparation, psychological grit, and split-second communication. For the modern European CIO, the "Man Overboard" moment happens in the data centre, the boardroom, or the headlines. When the system fails, the pressure doesn't just sit on the servers; it sits on you. Join CIONET for an exclusive VIP evening at the coast, a deep dive into the Human and Digital Anatomy of a Crisis. We will explore why some leaders thrive under the crushing weight of a "Black Swan" event while others capsize, and how data serves as the steady keel that keeps the ship upright.

Belgium 12-6-26 Invitation Only Physical english

AI Governance at Scale: Defining boundaries, ownership, and accountability for AI at scale

AI started small: a few pilots, some dashboards, a couple of chatbots. But then it spread, quickly. Now every department wants a model, every vendor adds “AI-powered” to their pitch, and every regulator is asking about risk and transparency. Governance suddenly went from a nice idea to a full-time job. Scaling governance is harder than launching AI. Policies look great on slides, but in practice, ownership blurs and enforcement stalls. Central control slows things down, while local freedom invites risk. Everyone agrees AI should be safe and ethical, but no one agrees on who signs off when something goes wrong, all leading to AIs living as permanent PoCs. So how do you scale oversight without creating bureaucracy? How do you distribute responsibility between IT, business, and compliance? And what controls actually hold up when AI keeps changing after deployment? Let’s explore how organisations make governance part of daily operations, not an afterthought. A closed conversation for those trying to keep AI credible, compliant, and under control while it spreads across the enterprise.

June 9, 2026 Squad Session Invitation Only Virtual english

From Dashboards to Decisions: Restoring alignment, ownership, and confidence in enterprise reporting

June 12, 2026 Squad Session Invitation Only Physical english

AI Governance at Scale: Defining boundaries, ownership, and accountability for AI at scale

June 18, 2026 Squad Session Invitation Only Physical english

Building the Event-Driven Enterprise: Managing flow, context, and control in event-driven systems

Becoming event-driven sounds like the logical next step: real-time visibility, faster response, tighter integration. The promise is appealing, no? But turning that vision into reality is another story. Where do you start, with technology, operating model, or mindset?

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Ellos Group achieves digital transformation with confidence

Achieves digital transformation with confidence

OVERVIEW

Swedish retail giant Ellos Group started as a mail-order pioneer in 1947. Generations grew up with the Ellos catalogs, thumbing through the pages, wishing, and dreaming. Catalog sales have now been replaced by more modern solutions, but Ellos remains an important component of daily life for millions in the Nordic region and Europe. Today, the purchasing process is fully digital—with Ellos providing its customers a secure online experience that is smooth, transparent, and easy to use.

CHALLENGES

Keeping both the company and its customers secure has been the biggest challenge. As Ellos transitions to encompass more markets and brands, the risk exposure only increases.

Ransomware is the primary threat Ellos faces today, which makes endpoint security critical to the company. Keeping the user experience well-protected and easily accessible also remains an ongoing concern. “One of the greatest challenges is to make the experience as transparent as possible. We want both customers and internal users to know that they are secure, but we don’t want that security to be intrusive,” says Markus Andersson, chief information officer.

WHY TREND

Ellos has been a happy Trend Micro customer since 2005. “When it comes to security, we want stability, and we’ve been very satisfied with Trend Micro,” says Andersson.

“A strong partner is necessary because security is such a niche expertise. You cannot stay ahead of everything because it’s happening so fast. We need access to full-time security experts, and if you don’t have that expertise in-house, that’s where a partner like Trend Micro comes in,” says Andersson.

Håkan Carlsson, operations support manager, also says Trend Micro’s customer service is a differentiator. “When you deal with big companies, it’s not often that you develop personal relationships like we have with Trend Micro. That is something that has really stood out,” says Carlsson.

Ellos benefitted from the ability to purchase through the AWS Marketplace. “Trend Micro worked very closely with Ellos to ensure that the company was able to maintain the aggressive discount it enjoyed from AWS Marketplace. It was a very smooth process,” says Carlsson.

"I think it’s super important to have a strong partner when it comes to cybersecurity."

Markus Andersson - Chief Information Officer, Ellos Group

SOLUTION

Trend Micro has consistently provided the solutions that Ellos has needed as it grows and evolves. “We’ve been following Trend Micro’s recommended upgrade path. The last thing we did was move to Trend Micro Apex One™ as a service to protect our endpoints,” says Andersson.

In fact, Trend Micro offers a broad range of solutions capable of meeting any security need, including an end-to-end security platform. As a result, Trend Micro has become a strong security partner for Ellos. “I think it’s super important to have a strong partner when it comes to cybersecurity,” says Andersson.

RESULTS

“Apex One has been one of the greatest endpoint security tools for us in avoiding my nightmare— ransomware—because it filters out everything. Some people might think that an email filter is not an advanced form of protection, but it’s actually the most important form of protection you can have. It’s been working great for us. Our security operations center (SOC) tells me that Apex One is the reason we have so few incidents,” says Andersson.

Andersson also noted that Trend Micro Apex One perfectly accommodates his goal of having nonintrusive security. “It doesn’t slow down the computer, which is my experience with other endpoint protection products. The user doesn’t even know that it’s there; it just works,” says Andersson.

WHAT'S NEXT

Andersson’s mission is to maintain the Ellos Group’s position as a digital leader in the ecommerce space in the Nordic region and in Europe. And there’s more work to be done in continuing and refining the digital transformation process, including more data analysis, increased personalization of content, and further incorporating machine learning and artificial intelligence (AI).

Maintaining security is a necessity in supporting the ever-continuing process of transformation—particularly in the face of escalating threats. “Ellos has evolved with Trend Micro—and the partnership between these two industry leaders will likely continue to evolve for many years to come,” says Carlsson.

Technologies

Apex One™ Trend Micro Cloud App Security™

Partners

CIONET Business Circles

Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.