null

Belgium 10-09-2026 Squad Only Physical english

Building the Infrastructure AI Needs: From computer and data access to scalability, cost control, and operational readiness.

AI is moving from pilots into operational use, and the infrastructure question is becoming more concrete. The challenge is deciding what needs to be built, expanded, controlled, or delayed as usage grows. Three pressure points usually appear first. - Compute capacity requires careful planning: teams need enough GPU, cloud, or specialised processing power, while keeping utilisation and cost under control. - Data movement becomes more demanding: AI needs access to data across systems, with latency, security, integration, and quality managed from the start. - Operational control becomes essential: monitoring, access rights, resilience, cost visibility, and ownership need to scale with usage. The working question is simple: how do we support AI at scale while keeping infrastructure efficient, governed, and financially sustainable? If you are working through these choices, let’s compare approaches with others facing similar constraints.

Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

Please Log In with your CIONET account first

Royal Visio strengthens its grip on security with Trend Micro

Strengthens its grip on security with Trend Micro

OVERVIEW

Royal Visio is an expert center for care, education, and services for the visually impaired and blind. They have over 2,900 employees, in 30 locations throughout the Netherlands. In total, Visio’s IT teams supports and manages around 1,100 thin clients and 1,200 laptops. For the security of these endpoints they used Microsoft® solutions. However, they realized this wasn’t enough when faced with a ransomware attack. In the end, Visio was able to restore the blocked data from the backup, but that took a lot of time and was at the expense of productivity.

CHALLENGES

In order to optimally protect the IT environment, the organization sought a reliable and complete antivirus and anti-malware solution for endpoints, laptops, smartphones, and servers. Additionally, Visio wanted better insight into the security status of their equipment and servers, requiring a central dashboard.

Patrick van Leeuwen, ICT services manager at Visio explained, “We work with client data and are obliged to protect it properly. With our previous security, however, we did not have visibility and data to map out and test our measures, for ourselves and for possible audit teams.”

van Leeuwen went on to explain, “That is why we wanted to have access to clear, central reports on the security situation which shows that we are in control and carefully handle client data. We also wanted to gain more insight into the threats and better anticipate them.” After looking at what the security market had to offer, Visio opted for Trend Micro™ Smart Protection Suite for Endpoints.

WHY TREND

Visio first conducted market research, looking at analyst reports by leading research and advisory companies such as, Gartner. Through their analysis, they found that Trend Micro scored very well on the metrics they were interested in the most. That is why Visio decided on the Trend Micro Smart Protection Suite for Endpoint. Trend Micro was able to offer them a complete solution and make it is possible to optimally secure all of the layers within their technology environments. As well, Trend Micro could provide them with the insights and central dashboard they were looking for to gain more visibility into their security.

Another important advantage was the subscription structure. They could enjoy the benefits of complete security without a major peak in investment. The cost structure was transparent and based on the number of users, allowing for the flexibly to scale up and down.

"Trend Micro’s security helps us spread apps, delete data remotely, and manage important settings. This way we create better security."

Patrick van Leeuwen - ICT Services Manager at Visio

RESULTS

The antivirus and anti-malware solutions from Trend Micro offered Visio various advantages. According to Patrick van Leeuwen, “Now, we always have a complete and upto- date picture of the security situation via one portal. As well, Trend Micro has enabled us to have the ability to see which endpoints are in use and whether they are encrypted.”

Trend Micro Smart Protection Suite has allowed Visio to gain a good overview of the threats facing their environments. As well, Visio has enjoyed the benefits of Trend Micro’s advanced machine learning, which actively works to protect them against ransomware in the workplace. With Trend Micro’s automated protection, Visio has gained more confidence in their security, and has the peace of mind that it is always up-to-date.

"In time, we will purchase certain IT services in the cloud or Software as a Service. Thanks to Trend Micro, we are also assured good protection for our data and our users, when we decide to make the transition to the cloud."

Patrick van Leeuwen - ICT Services Manager at Visio

WHAT'S NEXT

Visio is consciously looking ahead to better protect their employees and patients. “The number of mobile devices within our organization is growing fast. We are convinced that the future is mobile, which means that we will have an extra security challenge in the long term,” explained Patrick van Leeuwen. Visio is researching Trend Micro™ Mobile Security and how it could help them spread apps, delete data remotely, and manage settings.

In the future, Visio looks to begin making their transition to the cloud. Patrick van Leeuwen shared that, “In time, we will purchase certain IT services in the cloud or Software as a Service. Thanks to Trend Micro, we are assured of good protection for our data and our users, when we decide to make the transition to the cloud.”

Partners

CIONET Business Circles

Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.