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Belgium 10-09-2026 Squad Only Physical english

Building the Infrastructure AI Needs: From computer and data access to scalability, cost control, and operational readiness.

AI is moving from pilots into operational use, and the infrastructure question is becoming more concrete. The challenge is deciding what needs to be built, expanded, controlled, or delayed as usage grows. Three pressure points usually appear first. - Compute capacity requires careful planning: teams need enough GPU, cloud, or specialised processing power, while keeping utilisation and cost under control. - Data movement becomes more demanding: AI needs access to data across systems, with latency, security, integration, and quality managed from the start. - Operational control becomes essential: monitoring, access rights, resilience, cost visibility, and ownership need to scale with usage. The working question is simple: how do we support AI at scale while keeping infrastructure efficient, governed, and financially sustainable? If you are working through these choices, let’s compare approaches with others facing similar constraints.

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Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

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Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

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PSB Industries (Texen) relies on Trend Micro to protect its infrastructure and industrial assets

Relies on Trend Micro to protect its infrastructure and industrial assets

OVERVIEW

PSB Industries is an international industrial group specializing in packaging for the luxury and beauty brand, Texen and health brand, Plastibell. The group, which achieved sales of €275.2 million in 2018, currently operates 15 industrial sites, 3 commercial sites, and 3 administrative sites across China, Poland, France, Mexico, and the US. To support growth following acquisitions in 2015 and 2016, PSB restructured itself by organizing the sale of its Agri-Food and Distribution division and the spinoff of its subsidiary, Baikowski.

 
 

CHALLENGES

This dynamic growth strategy, however, has made the IT environment more complex, as heterogeneous security layers were combined, leading to obsolescence and developmental challenges for PSB’s subsidiaries. With a complex IT perimeter organized in silos, composed of nearly a thousand workstations and 150 servers, the group’s IT environment presented high security risks. “It had become urgent to standardize IT on a global level and to rapidly operate our digital shift by activating different projects such as virtualization, network interconnection, centralization of applications with SAP and migration to Office 365”, explains Jean-Pierre Rouillere, IT Director Network Infrastructure and Group. “In terms of security, our group had to recreate robust conditions, while being ready for the compliance requirements required for our activities.”

Dealing with a security policy deemed too restrictive for users remained a main challenge for a group so dedicated to innovation as PSB. Management and shareholders found the need to quickly develop a unified policy to oversee their global IT environment.

 
 

WHY TREND

As PSB Industries was using the Trend Micro Apex One™ solution, turning to Trend Micro for an optimized security infrastructure seemed like a perfect fit for the group. Trend Micro’s suite of connected security solutions were very quick to implement, preventing data loss and protecting threats at the endpoint, web, and messaging level while offering flexible on-premises or cloud deployment. “What we liked about Trend Micro is the overall consistency that we found, both in terms of solutions, administration, deployment, and contacts. Today, we are protected end-to-end by Trend Micro solutions”, says Rouillere.

 

"What we liked about Trend Micro is the overall consistency that we found, both in terms of solutions, administration, deployment, and contacts. Today, we are protected end-to-end by TrendMicro solutions."

Jean-Pierre Rouillere

IT Director Network Infrastructure
and Group, PSB Industries

 
 

SOLUTION

The functionality of virtual patching on SAP, integrated with Trend Micro™ Deep Security™ solution, was also a fundamental element in the group‘s selection process, freeing the IT team from the time-consuming task of applying emergency fixes. The connectivity of Trend Micro solutions and their ability to interface with cloud environments has enabled PSB to secure their Microsoft® Office 365® environments. Interfacing directly to Office 365 via APIs, Trend Micro™ Cloud App Security protects incoming and outgoing emails against advanced malware, while ensuring compliance with cloud file sharing services such as Microsoft® OneDrive®. Rather than using solutions separately and in isolation, Trend Micro‘s XGen™ security offers a set of cross-generational threat defense techniques, as well as an interconnected defense that effectively protects against undetected threats and other suspicious behavior. The idea is to use the right technique at the right time to optimize the detection rate while minimizing the impact on production. “If an unknown malware enters the network, the Trend Micro solution will isolate it, submit it to the sandbox and enrich the patterns before the editor is even informed. We gain a higher level of security here and it‘s very reassuring,” says Rouillere.

The administration console, Trend Micro Apex Central™, offers a single view PSB’s IT infrastructure (servers, workstations, networks, and mobile devices) and facilitates the operation of solutions to allow the group to focus on its job. “We previously had various security solutions all over the world, but very little time to verify them properly. Today, the 360-degree vision from which we benefit offers us much more anticipation in terms of risks. This saves operating time, while providing additional services ”, says Rouillere.

PSB Industries is also in the process of implementing Trend Micro solutions to secure its industrial equipment. “The level of awareness offered by market players in terms of industrial security is quite poor. The risks of tomorrow are also in this world, it is essential to prepare well”, says Rouillere. The incompatibility, absence of malware protection at industrial level, as well as the difficulty in applying best practices for traditional computing often leads to poor IIoT protection. Trend Micro portable security keys analyze, detect, and remove malware, strengthening the protection of the industrial PC fleet.

 

"If an unknown malware enters the network, the Trend Micro solution will isolate it, submit it to the sandbox and enrich the patterns before the editor is even informed. We gain a higher level of security here and it’s very reassuring."

Jean-Pierre Rouillere

IT Director Network Infrastructure
and Group, PSB Industries

 
 

RESULTS

One of the benefits PSB found while partnering with Trend Micro comes from the personalized support the group receives. “The quality of service from Trend Micro has been exemplary, we have real experts at our side, attentive and very committed to the security of our group“, says Rouillere. For the installation of the solutions, the transfer of skills, and training of the teams, PSB Industries was accompanied, from the advice of Trend Micro, by the Axicom Security, which provided PSB with highly qualified technical support without slowing down day-to-day operations.

By employing a user-based licensing model, PSB Industries was able to reduce the scope of attacks and focus on security events, thereby optimizing continuous defense processes. “In the digital world and particularly in our industry, it is important to reassure our customers about the security levels implemented. With Trend Micro, we have the means to properly supervise our systems, protect our data, and secure our entire infrastructure everywhere in the world. Today we are calm and ready for future threats in order to always serve better our customers.”, concludes Rouillere.

 
 

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CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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