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Belgium 10-09-2026 Squad Only Physical english

Building the Infrastructure AI Needs: From computer and data access to scalability, cost control, and operational readiness.

AI is moving from pilots into operational use, and the infrastructure question is becoming more concrete. The challenge is deciding what needs to be built, expanded, controlled, or delayed as usage grows. Three pressure points usually appear first. - Compute capacity requires careful planning: teams need enough GPU, cloud, or specialised processing power, while keeping utilisation and cost under control. - Data movement becomes more demanding: AI needs access to data across systems, with latency, security, integration, and quality managed from the start. - Operational control becomes essential: monitoring, access rights, resilience, cost visibility, and ownership need to scale with usage. The working question is simple: how do we support AI at scale while keeping infrastructure efficient, governed, and financially sustainable? If you are working through these choices, let’s compare approaches with others facing similar constraints.

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Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

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Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

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CIONET Partner Updates

CIONET Partner Updates

Recent Cases

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Leicester’s De Montfort University maximises email and server protection with Trend Micro

Maximises email and server protection with Trend Micro

OVERVIEW

De Montfort University is amongst the 200 best young universities in the world and 97.3 percent of its graduates from summer 2017 entered the workforce or went on to further study. The university also achieved the highest rating—gold—in the government’s 2017 Teaching Excellence Framework, judged to have “outstanding” teaching, learning, and outcomes for students. More recently, it has completed a £136 million transformation of its campus.

Unified Communications Manager, Jon O’Grady, works in the university’s IT and media services, managing its 25,000 students and 3,000 staff who use Microsoft® Office 365® for instant access to productivity apps.

 
 

CHALLENGES

Like many universities, De Montfort is an attractive target for financially motivated cybercrime groups as well as state-sponsored attackers. This is due to the large numbers of users and the personal and financial data, not to mention the sensitive IP the institution holds in the form of ground-breaking research from its students and faculty.

Chinese state hackers have attacked USCanadian and Australian universities in the past, while Iranian spies have been blamed for attacks on their UK counterparts. Meanwhile, a report from 2017 claimed that nearly three-quarters (72 percent) of UK universities have been victim of phishing attacks; even those running GCHQ-certified information security courses. Phishing isn’t just targeted at staff and students to elicit personal and financial information, it can also be the first stage in a more sophisticated attempt to breach security systems, exploit server vulnerabilities, and steal large data stores.

Balancing open access for large numbers of mobile users while keeping threats at bay can be a challenge for university IT security teams, and while crucial teaching and learning resources can now be found online, such networks also act as an entry point for ransomware attacks.

 
 

WHY TREND

Aware of the rising threats facing his organization, Jon O’Grady knew he needed to improve cybersecurity. The university’s IT team undertook a gap analysis, using the National Cyber Security Centre’s popular 10 Steps to Cybersecurity guidance document. Among other things, it calls for anti-malware defences to be established across organizations and recommends a patch update mechanism for all systems to maximise baseline security.

After running a tendering process via its reseller, Software Box, De Montfort University chose Trend Micro in June 2018 to provide malware protection and traffic monitoring for its servers with the award-winning Trend Micro Deep Security platform. Trend Micro was also chosen to replace the existing desktop AV solution with the Smart Protection Complete Suite; providing security via Office Scan for desktops, Hosted Email Security; a cloud hosted Email Gateway, and Cloud App Security for Office 365.

 

"Our account manager is always there for queries. The relationship is one of the best we have with the major vendors.:

Jon O’Grady - United Communications Manager of De Montfort University

 
 

SOLUTION

Smart Protection Complete Suite integrates security across multiple layers of an organization’s IT infrastructure—endpoint, mobile, email, and web—with centralised management and flexible deployment for on-premises and cloud environments. The Trend Micro XGen™ security solution combines layers of cross-generational threat protection techniques, applying the right tool at the right time for cross-layer detection and response without false positives. It includes high-fidelity machine learning, behavioural analysis, web and file reputation, app control and more. It’s all joined up with connected threat defence, which means each layer shares intelligence on suspicious network activity with the next.

Cloud App Security enhances in-built Office 365 security with data loss prevention (DLP), advanced sandbox analysis, and more to stop threats—including phishing, business email compromise (BEC), and ransomware.

Hosted Email Security is a zero maintenance offering that stops email-based malware in the cloud before it even has a chance to hit the corporate network. Protects Microsoft® Exchange®, Office 365, and other hosted email solutions.

Deep Security has kept Trend Micro as the number one server security vendor every year since 2009, according to IDC1. It features the same industry-leading XGen approach, for powerful protection with minimal impact on performance across physical, virtual, and hybrid cloud environments. Centralised management, automated, hostbased protection and proactive defense via intrusion prevention and virtual patching helps accelerate compliance, stop attacks, and minimise disruption.

 

"We used basic Office 365 protection for years but had been affected by multiple phishing attacks on our students, so we made the decision to enhance our security in this area."

Jon O’Grady - United Communications Manager of De Montfort University

 
 

RESULTS

Jon O’Grady and his team have been enormously impressed with the capabilities offered by Trend Micro at the server and email security layer. He says Trend Micro Hosted Email Security has delivered a “massive improvement” over the previous solution, blocking four million suspicious emails each month. Its success led to the university’s further investment in Trend Micro Cloud App Security to offer additional protection to its student population.

“We used basic Office 365 protection for years but had been affected by multiple phishing attacks on our students, so we made the decision to enhance our security in this area,” says Jon O’Grady. On the server side, Jon O’Grady is pleased with Deep Security’s ease of deployment, high protection rate, usability, and optimised performance. “The intrusion prevention system (IPS) on the server estate has managed to prevent threats on our legacy servers, which is a great benefit as we couldn’t patch these due to their age. IPS allowed us to mitigate risk until we decommissioned them,” he says.

De Montfort’s IT team purchased through its reseller but it maintains a fantastic direct relationship with Trend Micro. “Our account manager is always there for queries—he comes on site, checks everything is fine, and offers technical assistance where necessary,” Jon O’Grady concludes. “The relationship is one of the best we have with the major vendors.”

Partners

CIONET Circles

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Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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