OVERVIEW

Founded in 1990, Persistent Systems Pvt. Ltd. is a global market leader in outsourced software product development services. The company builds software that drives the business of its customers which include enterprises and software product companies with software at the core of their digital transformation. With an operational presence in USA, Europe, India, and Singapore, the company has contributed to more than 3,000 product releases for its customers in the last five years. Persistent’s clients include companies in Infrastructure and Systems, Telecom and Wireless, Life Sciences and Healthcare, and Financial Services.

Among the awards and recognition received by Persistent Systems include; named a leader in the 2017 Zinnov Zones for Digital Services Report, BPM Service Providers by The Forrester Wave™ Q4 2016 Report, and winner of the Golden Peacock National Training Award in 2018. Dr. Anand Deshpande, founder and CEO of Persistent Systems, was also featured in India’s “Best CEO List” by Business Today.

CHALLENGES

Persistent Systems required multilayered security on its endpoints, located in facilities across 17 countries, to defend against the advanced and ever-changing threat landscape. It further required securing its VMware infrastructure with a robust protection system that can be automated to prevent attacks. Persistent Systems’ high sensitivity to their security landscape required them to choose a solution provider who could also deliver premium support designed to elevate their security posture.

WHY TREND

Persistent Systems was extremely satisfied with Trend Micro™ Endpoint Security™ solution, which the company used to protect its more than 11,000 global endpoints for the past eight to ten years. The company chose Trend Micro™ Deep Security™ protection for its VMware infrastructure because it was purpose-built to support VMware deployments. Trend Micro also provided a Premium Support Program (PSP), which offered expert guidance for urgent issues and met Persistent Systems’ need for maintaining high sensitivity in their security environment.

Trend Micro’s position as a leader in the Gartner Magic Quadrant for Endpoint Protection Platforms since 2002, and in The Forrester Wave™ Endpoint Security Suites Q2 2018 Report, along with earning the rank of “most effective recommended breach detection system” for two years running by NSS Labs, prompted Persistent Systems to choose Trend Micro over other solutions.

SOLUTION

Trend Micro Endpoint Security was successfully deployed across 11,000+ endpoints and Trend Micro Deep Security—with the anti-malware module—was implemented in Persistent Systems’ VMware infrastructure. Endpoint Security provides Persistent Systems with a unified approach to geographically-distributed endpoints. The company’s endpoints are protected against threats and malware, with advanced techniques like high-fidelity machine learning, behavioral analysis, exploit protection, intrusion prevention, sandbox integration, and more. With layers of advanced protection, the solution safeguards against unwanted and unknown threats and ensures data privacy by encrypting data stored on endpoints.

Deep Security is purpose-built for VMware environments and provides multilayered security in one solution to eliminate security gaps and performance impacts. The solution uses a comprehensive set of policy-enforced security controls to automatically shield virtual machines (VMs) from network attacks and vulnerabilities, stop malware and ransomware attacks, and detect unauthorized system changes. The anti-malware with web reputation integrates with VMware vShield Endpoint™ APIs to protect VMware virtual machines against viruses, spyware, Trojans, and other malware with zero in-guest footprints. As a result, security operations are optimized and protection from sophisticated endpoints in virtual environments is enhanced.

Persistent Systems also added Trend Micro’s Premium Support Program to provide it with a dedicated Customer Service Manager, who assists with urgent issues and facilitates expert guidance designed to elevate the company’s overall security posture.

RESULTS

Trend Micro’s solutions, implemented across endpoints in multiple countries and in the VMware infrastructure, addressed Persistent Systems’ need for high-sensitivity security. The Premium Support Program enhanced Persistent Systems’ security posture, leading to minimized issue escalations.

Persistent Systems continues to benefit from Trend Micro solutions in several ways. The solution maximizes protection for the company’s VMware environment with automatic shielding of VMs from malware and ransomware attacks, along with detection of unauthorized system changes. With advanced shielding from vulnerabilities, the company also reduced downtime, which contributes to the overall operational efficiencies.

The solution’s agentless security, managed through VMware APIs that interact with an appliance managed by the host, eases administration, reduces overall license costs, enhances performance, and helps the company meet compliance requirements. With integrated modules systematized from a single dashboard, Persistent Systems can easily manage all security operations.