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Belgium 01-10-2026 Squad Only Virtual english

Letting Teams Build Safely with Low-Code, No-Code, and AI Tools. ; How to enable business-led development while keeping security, architecture, and support under control.

Low-code, no-code, and AI tools are giving business teams more ability to build solutions themselves. The challenge is setting the right boundaries before fast local solutions become important operational assets. Three pressure points need attention. - Boundaries must be clear: teams need to know what they can build alone and what requires IT, security, or architecture review. - Supportability matters when a quick solution becomes business-critical. - Risk control remains necessary around data access, compliance, security, process dependency, and maintenance. The working question is simple: how do we enable business-led development while keeping security, ownership, and support under control? If you are trying to enable this safely, let’s compare approaches with others facing the same balance.

Belgium 06-10-2026 All Members Physical english

The Token Trap: Reclaiming Control of Enterprise AI

As enterprise AI transitions from experimental Proofs of Concept (POCs) into real implementations, digital leaders are encountering a shared challenge: consumption-based public cloud token billing models do not fit neatly into traditional IT budgeting. Daily token consumption can rise unexpectedly, pushing expenses through the roof while arbitrary caps quickly kill momentum for innovation. For many CIOs, this raises an open strategic question: How do we keep costs under control while further stimulating innovation? During this interactive CIONET roundtable, we will explore among peers how to navigate AI tokenomics. Rather than treating public cloud LLMs as the default path, we will investigate how different execution environments, ranging from hybrid cloud setups and targeted on-premise models to specialised edge hardware, can help balance cost with performance. This session is intentionally designed as an open peer-to-peer exchange; a space to compare notes, challenge current ways of working and architectural setups, and discuss practical approaches to building predictable, scalable AI models.

Belgium 08-10-2026 All Members Physical english

The Permanent (R)evolution

Every large organisation has been through a major transformation, and most through several. The word transformation is misleading because it suggests a beginning and an end. But organisations that do well are the ones that have given up on the idea of arriving and realise that constant change has become the new norm, and missing a single cycle leaves you permanently behind. This evening, two leaders will share how they think about this, coming from opposite directions. John Porter led Telenet through a sustained period of reinvention spanning the pandemic, a full reorganisation into tribes, M&A, and a shift to a performance driven culture. Along the way, the IT department was dissolved and technology was embedded inside autonomous tribes that run as small businesses. There is no CIO at Telenet. It is Telenet Group’s purpose to become a digital-first, customer-centric organisation. To deliver on this ambition, it has embarked on a transformation journey built on three pillars: (i) the implementation of a scaled-agile operating model (organisation), (ii) the acceleration of digitisation and automation underpinned by optimised IT systems, platforms, and strategic technology partnerships (digitisation), and (iii) a performance leadership culture focused on accountability, ownership, and a change mindset (culture). Kris Vervaet, on the other hand, has just become CIO at KBC, the bank whose mobile app has been ranked best in the world three times and whose AI assistant Kate now handles 70% of customer queries on its own. But Kris is no ordinary CIO: he ran DPG Media Belgium as CEO, and KBC went looking for someone who has led transformation rather than someone who manages technology. So while one organisation got rid of the CIO role, the other reinvented it, and both are thriving. The conversation will range across organisational and IT redesign, the rise of digital-first customer experience, the impact of AI on how every business is run, and the harder questions of culture, talent and leadership. The question for every leader in the room is what that tells you about your own role, your own operating model, and the pace at which you are prepared to keep evolving.

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Pizza Pizza selects Trend Micro to bolster security for its customers across Canada

Pizza Pizza, a leading Canadian pizza chain, has strengthened its security posture with Trend Micro solutions. By deploying OfficeScan and Deep Security, the company has effectively protected its endpoints and servers from a range of cyber threats.

OVERVIEW

Pizza Pizza is one of the largest quick-service pizza restaurant brands in Canada. Founded in Toronto in 1967, Pizza Pizza rapidly expanded throughout Ontario. In 2007, Pizza Pizza acquired the Pizza 73 brand in Alberta, which significantly increased the number of its restaurants. The company opened its first location in New Westminster, British Columbia in 2018, marking the start of the franchise’s planned expansion across the greater Vancouver area.

The company currently has more than 700 Pizza Pizza and Pizza 73 locations across Canada, both as franchises and as joint ventures with individual store owners. An innovative company that uses wind and solar power for its data centers, Pizza Pizza strives to maintain a state-of-the-art technical environment across all locations.

CHALLENGES

Pizza Pizza is dedicated to providing its customers with excellence in customer service—and that means processing orders quickly and accurately while ensuring that customer data is protected. In 2007, Pizza Pizza’s IT team began to see a growing number of virus attacks in other organizations and wanted to ensure they had a solution to protect their systems. At the same time, Pizza Pizza customers were beginning to adopt smartphones, and the company wanted to expand its ecommerce channel to give patrons an easy way to place orders via mobile devices. With this new channel and the growing number of threats, the company was under increasing pressure to ensure that every transaction that passed through its system was secure.

In addition, Pizza Pizza noticed that its incumbent security solution was consuming a significant amount of bandwidth. When the solution updated, it created a bottleneck that occasionally prevented orders from going through. “It was not a viable solution,” said Amar Narain, chief information officer and vice president of information technology at Pizza Pizza. “We needed something that worked and that didn’t add risk to our business.”

WHY TREND

Trend Micro’s forward-looking security and its uniquely efficient approach to updates are a winning combination for Pizza Pizza. In 2007, Narain needed a new security solution to protect the company without interfering with the processing of orders. Staying current on updates was crucial for security, but those updates could not slow down the system. “Trend Micro’s solution is the one that stood out,” said Narain. “Instead of tying up bandwidth by pushing an update to five different computers in the store over one link, the Trend Micro™ OfficeScan™ solution (now Trend Micro Apex One™ solution) pushes the update to just one computer, and then that one pushes it to the rest of the computers in the store.”

When Pizza Pizza began exploring the cloud in 2017, Narain and his team again looked to Trend Micro. They toured Trend Micro’s offices and research labs and were impressed with what they saw. “What we really like about Trend Micro is that they look ahead,” said Narain. “They look at where security is going and how it’s evolving. It gives us confidence in their solutions.”

"What we really like about Trend Micro is that they look ahead. They look at where security is going and how it’s evolving. It gives us confidence in their solutions."

Amar Narain - Chief Information Officer and Vice President of Information Technology, Pizza Pizza

SOLUTION

Pizza Pizza deployed OfficeScan to its endpoints across the enterprise in 2007 and has been using it ever since. OfficeScan’s blend of machine learning and threat protection techniques eliminates the company’s security gaps across any user activity and any endpoint. It constantly learns, adapts, and automatically shares threat intelligence across the environment. “OfficeScan gives us peace of mind, knowing that all our stores are protected,” said Narain.

Narain’s positive experience with OfficeScan led him to turn again to Trend Micro for server protection with Trend Micro™ Deep Security™ solution in 2018. Deep Security automatically and virtually patches server, cloud, virtual desktop, and application vulnerabilities. “Our Trend Micro proof of concept was a success,” said Narain. “With Deep Security, we know threats are being caught and patches are being applied proactively.”

"With Deep Security, we know threats are being caught and patches are being applied proactively."

Amar Narain - Chief Information Officer and Vice President of Information Technology, Pizza Pizza

RESULTS

Since implementing OfficeScan and Deep Security, Pizza Pizza’s IT systems have not been compromised, even as monthly reviews reveal that they are receiving more spam, viruses, phishing emails, and malware than ever before. “We see these threats, but they are taken care of by Deep Security before they can do any damage,” said Narain. “That extra security on appliances and servers means that nothing is making its way to the server.”

Trend Micro solutions push software updates and security patches to franchises simultaneously to ensure that all stores are up to date. The IT team can verify the updates on a single console, so they know that all their stores always have the best possible protection. “I would highly recommend Trend Micro, based on my positive experiences,” said Narain. “They have all the pieces we require in a security solution.”

WHAT'S NEXT

Narain and his team have been busy rewriting Pizza Pizza’s ecommerce and retail back end onto Google Cloud Platform, using microservices for rapid implementation. “We want the benefits of the cloud, such as scalability, flexibility, and agility,” he said. “Trend Micro security will play a big role in that effort, helping the company ensure that all data is protected both in and out of the cloud.”

Technologies

Apex One™ Trend Micro™ Deep Security™

CIONET Business Circles

Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.