Belgium 25-9-25 Invitation Only Physical english
As AI shapes our future, the time is now to address and correct its inherent biases. Join leading female voices in tech as we explore how to undo past mistakes, champion neutrality, and feed AI systems with inclusive, unbiased data. This conference is a call to action for female leaders in AI and tech to ensure the next generation of intelligent systems reflects fairness, diversity, and equity. Together, let’s set things right and redefine the future of AI.
Read MoreBelgium 25-9-25 Invitation Only Physical english
On 25th September, during the Red Hat Summit: Connect 2025 in Brussels, CIONET is hosting an exclusive, invitation-only round table for leading CIOs, CTOs, and digital leaders. While the Summit offers a broad programme, this CIONET session is a separate, distinct event, conducted in its own dedicated room with private catering, ensuring a focused and confidential peer-to-peer discussion. This round table will delve into why certain cloud-native techniques offer undeniable benefits, irrespective of where your applications are deployed, be it on-premise, in a hyperscale cloud, or a hybrid environment. Even outside public clouds, these modern, modular architectures consistently deliver increased agility, enhanced scalability, and quicker time-to-market. The real power behind these advantages lies in automation. When done properly, automation significantly boosts team efficiency, improves system quality, and drastically cuts risks from slow systems or downtime. However, achieving truly effective automation comes with its own set of challenges, which we'll address head-on. Key Discussion Points Include: "No-Regret" Cloud-Native Pillars: We'll try to pinpoint essential techniques every organisation should adopt, such as microservices architecture, containerisation (e.g., Docker, Kubernetes), API-first design, stateless application design, and immutable infrastructure. Why are these crucial for modern applications, no matter the deployment location? Strategic Vendor Lock-in: How to judiciously manage vendor lock-in. For new innovations and applications with a relatively short life expectancy, leveraging the latest unique features of a hyperscale cloud might be beneficial. For long-lived applications (expected to be live for decades), the focus might shift to limiting exposure by utilising generally available technologies. Automation Anywhere: How can organisations effectively implement automation strategies to unlock the full potential of cloud-native initiatives across diverse infrastructures? What are the biggest hurdles, and how are leaders overcoming them? This CIONET round table offers a unique and intimate setting for digital leaders to gain critical insights, exchange perspectives, and shape the strategic path towards application modernisation that truly offers no regrets.
Read MoreBelgium 30-9-25 Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreSeptember 30, 2025 Squad Session Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreOctober 2, 2025 Squad Session Squad Only Virtual english
Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.
Read MoreOctober 14, 2025 Squad Session Squad Only Virtual english
Agile delivery often collides with inflexible infrastructures. One team wants to release weekly. Another is waiting six months for a new test environment. Sounds familiar? If your infra team is tired of being the bottleneck, and your devs are tired of waiting, this session opens a path forward.
Read MoreAdoption success. New workspace solution for a professional service company
Driving faster business results for our customers as their employees start spending more time at the office.
Overview
Adopting new collaboration technology presents a challenge for some organisations, leaving many employees confused. But success is dependent on people accepting and changing their behaviour. That can be more challenging when you’re trying to encourage your people to use the in-room technology – something they haven’t been used to whilst they’ve worked remotely.
To achieve a successful uptake of the new technologies, our customer needed a user adoption programme that would drive behaviour changes needed. That’s where we came in.
The challenge
Organisations need digital workplace transformation now more than ever, so their people can collaborate from anywhere. But with around 80% of deployments failing to deliver the expected business value and the added difficulties of getting employees to come into the office to use the new technology, this is a new type of challenge.
The customer wanted to migrate to a new video infrastructure. They had a mixture of various legacy end points and wanted a new single vendor platform under a BT managed service. This would enable video end points to be seamlessly integrated with Microsoft Teams and provide a better user experience. They also needed a new way to book and schedule video meetings as their existing service was slow and outdated.
When migrating to a new infrastructure, there needs to be a behaviour change. It’s therefore key that we drive usage through awareness, education and coaching to bridge the gap in user experience. It was essential to the customer to build a video culture as part of their major digital transformation which had already seen the launch of Office 365, Microsoft Teams Enterprise Voice and providing all employees with new laptops.
The BT user adoption team provided amazing support… our adoption lead was proactive and driven to deliver results. She worked to provide clear communication, support plans and materials in a highly nebulous space. In addition to adding great business value, the team worked as collaborative partners and were a pleasure to work with.”
The solution
It takes the right experience and knowledge to position change successfully. We started with our discovery and planning stages to understand how to drive the change that the customer wanted. Our team worked alongside our technical solution architect and service delivery manager to understand the solution and understand the impact from the experts that designed it. We needed to identify the behaviour change required, based on what technology is available and what users are doing now. It’s equally as important to understand the agreed support model in place. Who would support the end-users should they experience any issues whilst in the meeting rooms? This needed to be promoted to the users.
Driving awareness and creating excitement was critical, especially as the use of meetings rooms was one of the key drivers behind why people would return to the office. Our dedicated adoption specialist provided advice on how to position the benefits of the new rooms and what channels to use to the promote the message internally. Ensuring this covered the common question: are the rooms fit for purpose for the new hybrid meetings? The specialist built tailored launch emails which were sent company-wide with compelling messages on what’s new, the next steps and best practice.
Education on the new service was crucial to enriching our support. We provided quick start guides on using the meetings app integrated with rooms and support on the various in-room devices. We needed to ensure we covered all devices, and that the right device guides were in the right rooms. Based on our experience and expertise we also provided frequently asked questions which were ideal not only for end-users but also the end user support team. Quick and easy access to this user support content was key so we made the accessible using QR codes in the meeting rooms.
To ensure continuous learning we recommended how to keep assets updated so they reflected any changes to the video user interface. We provided source files to enable them to make these updates.
The result
The migration to the new video infrastructure, the introduction of new devices and a booking system was successfully achieved with minimal disruption. Our adoption specialist received positive feedback from the leading professional services company and all assets were set-up and ready to use upon employees return to the office. Today, the organisation is working with us to drive an even more embedded video culture as more of their people return to the office and face-to-face meetings.
We’ve become the organisations trusted partner and main provider of cloud collaboration tools. Our user adoption teams continue to support this customer to help them develop a truly unified communications experience for their users.
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Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?
Read MoreThe Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.
Read MoreDécouvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !
Read MoreCIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.
Read MoreWould you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!
You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!