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Welcome to CIONET Belgium

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Upcoming Events

 
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Belgium 23-6-26 All Members Physical english

The Sovereignty Play : Sourcing for Autonomy, Resilience and Competitive Advantage

Sourcing for Autonomy, Resilience and Competitive Advantage. Global platforms offer incredible speed and innovation, but they also create deep dependencies that can expose your business to vendor lock-in, supply chain disruptions, and regulatory shifts. For today's CIO, the central challenge is no longer just about technology adoption; it's about building a digital foundation that is both agile and resilient. Strategic sourcing is the key. It has evolved from a procurement function into the primary tool for CIOs to navigate uncertainty, mitigate risk, and achieve digital autonomy. This session provides a practical playbook for using strategic sourcing to build a future-proof enterprise.

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Belgium 30-6-26 Public Physical french

L'IT Public au point de rupture

L'IT Public au point de rupture : Vers un modèle à l'usage ? Transformer l'inertie en agilité : le défi du service public. Le constat : L’ère de la possession touche à sa fin Le citoyen n'attend pas que vous gériez des serveurs ; il attend des services. Pourtant, le modèle IT public reste prisonnier du « faire » plutôt que du « résultat ». Entre des budgets CAPEX verrouillés sur 5 ans et des cycles de procurement qui naissent périmés, l'écart se creuse. Le dilemme est stratégique : Comment passer d'une infrastructure que l'on subit à une informatique pilotée par le résultat (Outcome-based IT) ? Est-il possible d'adopter la souplesse du Cloud sans abandonner les clés de notre souveraineté ? L'objet du débat : Le "As-a-Service" au-delà du concept Nous vous invitons à remettre en question les promesses des modèles orientés vers la consommation. L'objectif est de débattre, sans tabou, du potentiel réel de ces approches pour le secteur public : Inverser la responsabilité : Passer de l'achat de matériel à l'achat de niveaux de service (SLA). Est-ce le secret pour libérer vos équipes de la maintenance ? Aligner le coût sur l'usage : En finir avec le surprovisionnement pour ne payer que ce qui est réellement consommé. Agilité "Procurement-proof" : Comment le modèle à l'usage permet-il de scaler en quelques jours ce qui prenait des mois d'appels d'offres ? La souveraineté par le contrat : Le "As-a-Service" sur site est-il le compromis idéal entre contrôle privé et flexibilité publique ? Le Format : "Zero Slides, Full Insight" Pas de présentation ni de marketing, uniquement une confrontation de visions entre pairs : Cercle restreint : Décideurs du secteur public francophone. Règle de Chatham House : Ce qui se dit à table reste à table. Débat pur : Une discussion structurée autour de vos doutes et de vos ambitions numériques.

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Belgium 30-6-26 All Members Physical english

AI at Home

As AI becomes critical to business success, organisations in highly regulated sectors such as Financial Services, Critical Infrastructures and Defence, face strict data privacy, security, and compliance mandates that make public cloud AI a non-starter. This interactive session will explore the practical realities, both the benefits and limitations, of bringing enterprise-grade AI capabilities directly onto your own premises. Join CIONET, Kyndryl, and Dell Technologies for an exclusive, hands-on roundtable and live workshop on navigating the crucial intersection of artificial intelligence, data sovereignty, and autonomous operations. We will move beyond the theory by bringing the physical machine into the room for a live, air-gapped demonstration of cutting-edge workloads running entirely on-site. This interactive workshop will bring together Digital Leaders to: Demystify Sovereign AI at the C-Level: Review the strategic trade-offs, architecture, and compliance advantages of running localised AI models. See Zero-Leak Secure Code Review in Action: Watch a live demo of an on-premise LLM scanning software for vulnerabilities, ensuring your codebase never leaves your secure infrastructure. Experience On-Premise Agentic AI: Witness a local, autonomous monitoring agent, utilising advanced, Claude-level reasoning capabilities, managing critical IT Operations tasks completely offline. Collaborate on Best Practices: Engage with peers to discuss deployment timelines, security frameworks, and infrastructure requirements for true data control. Don't miss this opportunity to interact with live hardware, engage with industry peers, and gain actionable insights into unleashing the power of sovereign and agentic AI.  

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Upcoming TRIBE Events

 

CIONET Partner Updates

CIONET Partner Updates

Recent Cases

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Supporting PUMA's move to cloud voice with Microsoft Teams with BT

Learn about how BT have been supporting PUMA’s push towards a harmonised global voice and collaboration platform with a cloud-based solution from Microsoft Teams.

Overview
Sports company PUMA is known worldwide for relentlessly pushing sport and culture forward by creating fast products for the world’s fastest athletes. The German company is present in more than 120 countries.

When it comes to communications and collaboration, PUMA have taken decisive action to deliver the tools and experiences their people need to keep the business at the front of the market.

We’ve been partnering with PUMA since 2005, so when they wanted to take their cloud communications and collaboration tools up a gear, we were ready with rapid, effective solutions and support.

The challenge
PUMA were using Microsoft Teams as their core collaboration platform, so it made sense to integrate their voice services into the application too. Their drive was to give employees a seamless working experience, focused on a single application. While Microsoft Teams was already used internally, alongside other applications, PUMA also wanted to make it the one-touch solution for communication with external partners and get rid of traditional telephones. From this base, employees would be free to dial out whenever they needed to, and everyone would be reachable via the voice network – removing any barriers to the collaboration and innovation that have made PUMA a success.

Eager to unlock these benefits quickly, PUMA chose to make a rapid, ‘big bang’ change away from a mixture of legacy and cloud Private Branch Exchange (PBX) infrastructure to one, harmonised platform. PUMA wanted a partner that could provide managed voice functionality into Microsoft Teams on a global scale. This needed to include a global SIP service, all number porting and the ability to deliver voice directly into the Microsoft Azure cloud. In addition, the service also needed to connect some analogue devices and fax machines.

As a leading global sports brand, we need to be fast and flexible. As such, it was our ambition to have a leading global solution for communication and collaboration – and BT’s integrated solution does exactly that. Combining Microsoft Teams with BT’s global voice services has given us a seamless working experience within a single application.”

Zoran Balenovic

Teamhead IT Communication Systems, PUMA SE

The solution
We created an integrated solution for PUMA that brought together the power of Microsoft Teams with our global voice services. We combined this with full project management support from our professional services team to ensure a smooth and efficient deployment process.

PUMA’s PBX hardware and local phone lines are now a thing of the past. Our resilient global SIP trunks (secured by Transport Layer Security (TLS) / Secure Real-time Transport Protocol (sRTP) encryption) now connect PUMA to the Microsoft Azure cloud in each region to ensure superior quality of service. Our teams took care of all national compliance regulations involved in porting PUMA phone numbers and provided new numbers when required.

We included PowerSuite to protect PUMA employees’ ability to use Microsoft Teams to call and collaborate wherever they are without disruption. This end-to-end monitoring and reporting tool gives at-a-glance insight into user quality experience. Working across all internet service parts and third-party internet providers, it brings clarity and allows rapid issue resolution. And PUMA can call on our worldwide customer service centres for component support around the clock.

We introduced local managed gateways to take care of analogue device connections and we forward all fax calls directly from our global voice platform to PUMA’s cloud fax service.

The result 
In partnership with PUMA, we established a global standard for Microsoft Teams-integrated voice services. The initial stage of roll out saw around 2,000 PUMA users across Germany, France, Italy, Spain and The Netherlands moving onto our Microsoft Teams voice functionality, with the agile implementation process only taking a few weeks.

Today, PUMA has the flexibility to scale their voice services up and down in line with business needs, including coverage in South Africa as well as APAC and EMEA regions. With rapid configuration, short timescales and all the complex regulations that vary from region to region taken care of, PUMA has a secure, encrypted cloud-based voice service that’s ready to grow with them.

Two years into the project, our voice services have delivered the reliability and stability that PUMA needs to thrive; PUMA hasn’t needed to raise a single incident ticket after completing the migration.

It's been fantastic to partner with such a forward-thinking and fast-moving company to streamline their infrastructure and deliver high-quality voice services via Microsoft Teams. A highlight has been hitting every goal – and supporting PUMA’s sustainability journey with a cloud-based, ‘only buy what you need’ service that can reduce power consumption.”

Dorit Bode

Country Manager and Regional Sales Lead, Germany, BT

Partners

CIONET Circles

CIONET Business Circles

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Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Director Digital Technology
Tata Steel Nederland
Untitled design (1)-Apr-01-2022-10-58-34-57-AM
Michał Paprocki
Group CIO
Euroclear
1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
Untitled design-Nov-22-2023-08-42-05-3178-AM
Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
Piet_De_Ceuleners
Piet De Ceuleners
Global IT Director
Melexis
Untitled design-7
Stef Schampaert
Country Managing Director BeLux
Red Hat
Kevin_Ledegen
Kevin Ledegen
Group IT director
SDWorx
Gunter-Van-Craen_Small
Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
CIO
Colruyt
Untitled design (4)-Dec-13-2023-10-53-15-5032-AM
Koen Segers
Managing Director Belgium and Luxembourg
Dell Technologies
benoit dewaele
Benoît Dewaele
Group IT Director
Vandemoortele
Dirk Deridder-1
Dirk Deridder
CTO - Technology Services & Practices
SMALS
Untitled design-Sep-18-2023-11-59-29-7866-AM
Koen Vandaele
CIO
Delen Private Bank
Untitled design (4)-Jun-12-2023-01-23-11-7540-PM
Liesbet D'hoker
Managing Director
Kyndryl BeLux
steven-vermeulen
Steven Vermeulen
CIO
Digitaal Vlaanderen
Jack Hamande
Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
an swalens
An Swalens
Head Of IT (CIO)
National Bank of Belgium
Untitled design (2)-Apr-01-2022-10-58-34-68-AM
Elke Laeremans
Chief Technology & Transformation Officer
Krëfel
CIONET Belgium - Advisory Board Member - Koen Van Loo
Koen Van Loo
CIO
Group S.
CIONET Belgium - Advisory Board Member - Steven De Haes
Steven De Haes
Dean
Antwerp Management School
Loic Wydouw BW
Loïc Wydouw
CIO
Carrefour
christel-plessers
Christel Plessers
Head of IT European Markets
Mercedes-Benz Europe
bauduin cor
Baudouin Corlùy
Chief Market Development Officer
LCL Data Centers
Steven Soers b&w
Steven Soers
VP Marketing
Telenet Business
CIONET-Belgium-Advisory-Board-Member-Carl-Tilkin-Franssens
Carl Tilkin-Franssens
Expert Consultant
BDO Belgium
Leen Van Rentergem (1)
Leen Van Rentergem
CIO
KU Leuven
bart van de walle b&w
Bart Van de Walle
CIO Belux
DHL
Jeroen Verbruggen
Jeroen Verbruggen
CIO
Proximus
An Swalens
An Swalens
CIO
National Bank of Belgium

Team

Luc Hendrikx
Luc Hendrikx
Partner - CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Partner - Founder
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Programme Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Programme Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Programme Manager
Untitled design (5)-Sep-01-2022-02-47-55-60-PM
Charlotte Coen
Partner Success Manager
Untitled design (1)-Nov-22-2023-08-56-42-6802-AM
Ivana Bradvica
Programme Manager
Vlera Berishaa (1)
Vlera Berisha
Community Manager
Stanislav Mosan
Stanislav Mosan
Financial Director

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!