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Welcome to CIONET Belgium

Realise your ambition! Connect with your local community of digital leaders.

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Upcoming Events

 
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Belgium 23-9-25 Squad Only Virtual english

Cybersecurity Without the Burnout ; Refocusing effort when alerts, threats, and pressure won’t stop

Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.

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Belgium 23-9-25 Invitation Only Physical english

Reclaim the cloud : Powering Belgian Finance with Sovereignty

In today's rapidly evolving digital landscape, the financial services industry in Belgium faces a critical juncture regarding its cloud adoption strategy. While the allure of cloud computing – with its promise of scalability, agility, and innovation – is undeniable, the unique regulatory demands and paramount need for data sovereignty present significant challenges. This CIONET roundtable, aims to bring together Digital Leaders from the Belgian financial sector to discuss how to navigate these complexities. We will explore how financial institutions can leverage cloud technologies while ensuring complete control over their data, maintaining compliance with stringent European regulations like GDPR and DORA, and mitigating geopolitical risks.

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Belgium 24-9-25 Invitation Only Physical english

Bridging the Unbridgeable: IT Meets M(i)OT ; Converged infrastructures demand converged security

As smart devices proliferate across operational environments — from sensors on factory lines and GPS trackers in logistics fleets to wearables in healthcare and connected systems in smart cities — the integration of Managed IoT (MiOT) is accelerating. But with it comes a surge in cybersecurity risks. No longer isolated or air-gapped, OT systems are becoming fully networked, remotely accessible, and deeply entwined with IT. This creates a vulnerable, highly complex digital mesh, one where a single compromised device can trigger physical, financial, and reputational consequences.

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Upcoming TRIBE Events

 
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September 23, 2025 Squad Session Squad Only Virtual english

Cybersecurity Without the Burnout ; Refocusing effort when alerts, threats, and pressure won’t stop

Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.

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September 30, 2025 Squad Session Squad Only Virtual english

Technical Debt: When to Pay It and When to Walk Away ; Making smart trade-offs between progress, maintenance, and risk

Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.

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October 2, 2025 Squad Session Squad Only Virtual english

The Career Path of the Architect ;Great architecture begins with great architects

Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.

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CIONET Partner Updates

CIONET Partner Updates

Recent Cases

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Supporting PUMA's move to cloud voice with Microsoft Teams with BT

Learn about how BT have been supporting PUMA’s push towards a harmonised global voice and collaboration platform with a cloud-based solution from Microsoft Teams.

Overview
Sports company PUMA is known worldwide for relentlessly pushing sport and culture forward by creating fast products for the world’s fastest athletes. The German company is present in more than 120 countries.

When it comes to communications and collaboration, PUMA have taken decisive action to deliver the tools and experiences their people need to keep the business at the front of the market.

We’ve been partnering with PUMA since 2005, so when they wanted to take their cloud communications and collaboration tools up a gear, we were ready with rapid, effective solutions and support.

The challenge
PUMA were using Microsoft Teams as their core collaboration platform, so it made sense to integrate their voice services into the application too. Their drive was to give employees a seamless working experience, focused on a single application. While Microsoft Teams was already used internally, alongside other applications, PUMA also wanted to make it the one-touch solution for communication with external partners and get rid of traditional telephones. From this base, employees would be free to dial out whenever they needed to, and everyone would be reachable via the voice network – removing any barriers to the collaboration and innovation that have made PUMA a success.

Eager to unlock these benefits quickly, PUMA chose to make a rapid, ‘big bang’ change away from a mixture of legacy and cloud Private Branch Exchange (PBX) infrastructure to one, harmonised platform. PUMA wanted a partner that could provide managed voice functionality into Microsoft Teams on a global scale. This needed to include a global SIP service, all number porting and the ability to deliver voice directly into the Microsoft Azure cloud. In addition, the service also needed to connect some analogue devices and fax machines.

As a leading global sports brand, we need to be fast and flexible. As such, it was our ambition to have a leading global solution for communication and collaboration – and BT’s integrated solution does exactly that. Combining Microsoft Teams with BT’s global voice services has given us a seamless working experience within a single application.”

Zoran Balenovic

Teamhead IT Communication Systems, PUMA SE

The solution
We created an integrated solution for PUMA that brought together the power of Microsoft Teams with our global voice services. We combined this with full project management support from our professional services team to ensure a smooth and efficient deployment process.

PUMA’s PBX hardware and local phone lines are now a thing of the past. Our resilient global SIP trunks (secured by Transport Layer Security (TLS) / Secure Real-time Transport Protocol (sRTP) encryption) now connect PUMA to the Microsoft Azure cloud in each region to ensure superior quality of service. Our teams took care of all national compliance regulations involved in porting PUMA phone numbers and provided new numbers when required.

We included PowerSuite to protect PUMA employees’ ability to use Microsoft Teams to call and collaborate wherever they are without disruption. This end-to-end monitoring and reporting tool gives at-a-glance insight into user quality experience. Working across all internet service parts and third-party internet providers, it brings clarity and allows rapid issue resolution. And PUMA can call on our worldwide customer service centres for component support around the clock.

We introduced local managed gateways to take care of analogue device connections and we forward all fax calls directly from our global voice platform to PUMA’s cloud fax service.

The result 
In partnership with PUMA, we established a global standard for Microsoft Teams-integrated voice services. The initial stage of roll out saw around 2,000 PUMA users across Germany, France, Italy, Spain and The Netherlands moving onto our Microsoft Teams voice functionality, with the agile implementation process only taking a few weeks.

Today, PUMA has the flexibility to scale their voice services up and down in line with business needs, including coverage in South Africa as well as APAC and EMEA regions. With rapid configuration, short timescales and all the complex regulations that vary from region to region taken care of, PUMA has a secure, encrypted cloud-based voice service that’s ready to grow with them.

Two years into the project, our voice services have delivered the reliability and stability that PUMA needs to thrive; PUMA hasn’t needed to raise a single incident ticket after completing the migration.

It's been fantastic to partner with such a forward-thinking and fast-moving company to streamline their infrastructure and deliver high-quality voice services via Microsoft Teams. A highlight has been hitting every goal – and supporting PUMA’s sustainability journey with a cloud-based, ‘only buy what you need’ service that can reduce power consumption.”

Dorit Bode

Country Manager and Regional Sales Lead, Germany, BT

CIONET Circles

CIONET Business Circles

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Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Vice President & Head of IT
Bridgestone EMIA
Untitled design (1)-Apr-01-2022-10-58-34-57-AM
Michał Paprocki
Group CIO
Euroclear
1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
Untitled design-Nov-22-2023-08-42-05-3178-AM
Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
Piet_De_Ceuleners
Piet De Ceuleners
Global IT Director
Melexis
1658251930890
Dirk De Bevere
Large Enterprise Sales Leader
Telenet Business
Untitled design-7
Stef Schampaert
Country Managing Director BeLux
Red Hat
CIONET Belgium - Advisory Board Member - Geert Lejon
Geert Lejon
Vice President Head of Belux / Head of Comms Benelux
Cognizant
Kevin_Ledegen
Kevin Ledegen
Group IT director
SDWorx
Gunter-Van-Craen_Small
Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
CIO
Colruyt
Untitled design (4)-Dec-13-2023-10-53-15-5032-AM
Koen Segers
Managing Director Belgium and Luxembourg
Dell Technologies
benoit dewaele
Benoît Dewaele
Group IT Directo
Vandemoortele
Dirk Deridder-1
Dirk Deridder
CTO - Technology Services & Practices
SMALS
Thierry Driesens
Thierry Driesens
CIO
TVH
Untitled design-Sep-18-2023-11-59-29-7866-AM
Koen Vandaele
CIO
Delen Private Bank
Untitled design (4)-Jun-12-2023-01-23-11-7540-PM
Liesbet D'hoker
Managing Director
Kyndryl BeLux
steven-vermeulen
Steven Vermeulen
CIO
Digitaal Vlaanderen
Jack Hamande
Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
1726588748718
Cassandre Laurent
Directeur général
Agence du Numérique
an swalens
An Swalens
Head Of IT (CIO)
National Bank of Belgium
Untitled design (2)-Apr-01-2022-10-58-34-68-AM
Elke Laeremans
Chief Digital & Supply Chain Officer at Casa International
CIONET Belgium - Advisory Board Member - Koen Van Loo
Koen Van Loo
CIO
Group S.
Peter Sany
Peter Sany
Executive Advisor
Zoom
CIONET Belgium - Advisory Board Member - Steven De Haes
Steven De Haes
Dean
Antwerp Management School
Marleen Thorré
Marleen Thorré
Head of Digital EMEA
Mitsubishi Chemical Group
christel-plessers
Christel Plessers
Head of IT European Markets
Mercedes-Benz Europe
bauduin cor
Baudouin Corlùy
Chief Market Development Officer
LCL Data Centers

Team

Luc Hendrikx
Luc Hendrikx
Partner - CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Partner - Founder
Untitled design (1)-2
Jelte Scheys
Tribes Sales Director Belgium
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Programme Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Programme Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Programme Manager
Untitled design (5)-Sep-01-2022-02-47-55-60-PM
Charlotte Coen
Partner Success Manager
Untitled design (1)-Nov-22-2023-08-56-42-6802-AM
Ivana Bradvica
Programme Manager
ML B-W-1
Martine Lefevre
Financial Controller
Vlera Berishaa (1)
Vlera Berisha
Community Manager
Phaedra Vanhaeren
Phaedra Vanhaeren
Programme Manager

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!