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Belgium 6-11-25 Invitation Only Physical english

CIONET Round Table: Securing Your Digital Crown Jewels

The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.

Belgium 13-11-25 Country Members Physical english

The New CISO - CIONET Belgium: Community Event

The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.

Belgium 18-11-25 Squad Only Physical english

Business Process Driven Architecture ; Designing systems that follow how your organisation actually works

Too often, architecture is drawn top-down, neat boxes, elegant flows, and little connection to the way teams really work. But what if we flipped it? What if our systems evolved from the actual processes, pains, and needs that drive the business? If you’re tired of systems that look good on slides but frustrate in practice, this session will ground the conversation where value is created, at the process level.

November 4, 2025 Squad Session Squad Only Virtual english

From Backlog to Value ; Prioritising what matters when everything feels urgent

You’ve got a roadmap, a backlog, and a lot of pressure. Every team wants their feature. Every stakeholder claims urgency. And your developers? They just want to deliver something meaningful. But how do you prioritise in a way that serves the business, and keeps the team sane? If your backlog keeps growing and your outcomes stay flat, this session helps you turn intent into value, without losing control.

November 18, 2025 Squad Session Squad Only Physical english

Business Process Driven Architecture ; Designing systems that follow how your organisation actually works

November 20, 2025 Squad Session Squad Only Virtual english

Data Spaces and Digital Trust ; What it takes to collaborate safely across ecosystems

You can’t build a smart service without smart data. And you can’t access smart data without trust. Across Europe, industries are trying to make this work, through data spaces, standardisation, and new governance frameworks. But progress is slow. If you’re part of a sector with potential for shared intelligence, but stuck in silos, this session will challenge assumptions and explore practical pathways.

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Adoption success. New meetings solution for an insurance company

A new cloud-based meetings solution is delivering a great user experience and enhancing collaboration.

Overview

Transforming user behaviour to make new technology a success
To accelerate its digital transformation, one of our largest customers – a global insurance company – needed to embrace hybrid cloud technologies. This would enable them to deliver a greater experience to their users and customers, enhance collaboration and improve operational efficiency. The key was to ensure that everyone across the organisation was on board to fully embrace the new technology. But in order to do that they needed to transform user behaviour and change the company culture, which is not an easy task.

The challenge
Technology is changing fast. But it’s important to recognise that digital transformation isn’t just about the tech, it’s about people. Being a global organisation with 55,000 staff around the world, the customer recognised that in order to support their digital transformation they needed to move away from their existing single audio and web conferencing service to a new, scalable and cost-effective unified communications platform. The latest Webex Meetings solution would give their employees and customers a better, more consistent meeting experience. The challenge was to educate 12,000 users before, after and during the migration to ensure the roll out was a success. And that’s where our user adoption service came in.

The BT team were extremely collaborative working alongside our internal change management team to ensure the end user experience is fully considered and managed through a significant enterprise-wide change.”

Head of Release Management

The solution
A tried and tested process to improve user adoption
A big part of our user adoption service is taking the time to understand our customers’ business challenges. We believe this isn’t the responsibility of just one person. That’s why we have a dedicated user adoption team with experience in helping organisations achieve faster business results and ongoing value from their cloud technology investment.

The customer’s dedicated user adoption specialist worked alongside their internal change management team, to understand their user’s current behaviour and identify the change required. This helped us to identify the best engagement approach and ensure the end user experience was fully considered and managed across the whole organisation.

Without a user adoption strategy employees often waste time trying to find training support and calling helpdesks. So as part of the plan, we created a series of generic and targeted awareness email campaigns informing users that the customer was upgrading their comms tools as part of their drive to improve user experience and align regional teams to the organisation’s global strategy. Welcome emails were also sent out with information on how to get started with the new service, including reminders to close their old legacy service accounts. We also produced a number of articles about the benefits of Webex Meetings, which were posted to the customer’s internal communication channels.

We know users are eager to learn new skills with their collaboration and communication tools. That’s why we built self-learning training into the customer’s user adoption plan, creating a web portal with bespoke user guides, best practice and FAQs that users could refer to at their leisure, or whenever they needed support. We also delivered informal, personal high touch one-to-one coaching and onsite training. In total, we provided 59 scheduled training sessions that were recorded and uploaded to the self-serve learning portal for users ongoing development. The customer also wanted language support as part of their service, so we translated the training sessions into Spanish for employees at the company’s new HQ in Madrid.

Throughout the programme we had regular project reviews with the customer and provided bespoke daily reports of the old and new service, to monitor success and develop next step recommendations in real-time.

The result
Global change
We successfully helped the customer change user behaviour and get everyone on board, including the different business units and country leads.

We smoothly migrated 12,000 employees to Cisco’s single Webex Meetings platform, without any business disruption while educating and informing each individual user on how to get started and make the most out of the new service through tailored content and assets.

The programme achieved the company’s goal – 67% user adoption and 3,000 new users registered within the first month of launch.

Technologies

Webex Meetings

Partners

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.