null

Belgium 9-10-25 Country Members Physical english

Belgium's Got Talent '25 - CIONET Belgium: Community Event

Today’s IT world moves faster than ever. New tools, new ways of working, constant updates! The real challenge? Making sure your people stay in the loop, up to speed, and ready to move. That’s why this year’s edition of Belgium’s Got Digital Talent is all about mastering knowledge flow, how to share the right know-how with the right people, at the right time. No more teams working in silos. No more vital info getting lost.We’re diving into practical ways to keep your teams smart, agile, and aligned. Whether you're leading an IT team, shaping digital strategy, or hiring tech talent, this event will give you the ideas, tools, and energy to turn fast change into a competitive edge.

Belgium 14-10-25 Squad Only Virtual english

Agile Infrastructure ; How to build technical foundations that don’t slow you down

Agile delivery often collides with inflexible infrastructures. One team wants to release weekly. Another is waiting six months for a new test environment. Sounds familiar? If your infra team is tired of being the bottleneck, and your devs are tired of waiting, this session opens a path forward.

Belgium 14-10-25 Invitation Only Physical english

Towards Digital Sovereignty in the Financial Sector

For financial institutions, a strategic approach to cloud adoption is needed, but not simple to achieve. The challenge lies in leveraging the benefits of modern cloud infrastructure while simultaneously preparing to meet strict sovereignty requirements. This necessitates a careful consideration of cloud architecture, including hybrid and multi-cloud models, and a thorough understanding of data residency and governance.

October 14, 2025 Squad Session Squad Only Virtual english

Agile Infrastructure ; How to build technical foundations that don’t slow you down

October 17, 2025 Squad Session Squad Only Physical english

Leading Change When Your Organisation Pushes Back ; How to move forward when transformation feels like a threat

You’ve secured the budget. The tech is solid. Leadership has signed off. But the project’s going nowhere. People smile in meetings and ignore you afterwards. Middle managers hesitate. Teams follow the old way, even when a new one exists. Every step forward feels like a negotiation, because it is. You’re not alone. Many digital leaders find themselves in this position. The business knows it needs to change but isn’t ready to let go. This session is about those moments.

October 21, 2025 Squad Session Squad Only Physical english

AI in Practice ; What it really takes to move from pilot to production

Every organisation has a handful of AI pilots. But very few have scaled them. The models are accurate. The vision is clear. But something’s always in the way; lack of infrastructure, unclear ownership, security concerns, or just plain fatigue. This is a conversation for people in the messy middle of the AI journey, those navigating the leap from promising prototypes to operational value.

Please Log In with your CIONET account first

CTT Simplifies and Accelerates Customs Clearance Processes

Learn how CTT developed a new website in record time and achieved a 75 percent reduction in the duration of customs clearance processes and a sustained decrease in related claims.

35% reduction in website development time

75% reduction in customs clearance process duration

Sustained decrease in customs clearance-related claims

Over 5,000 registered users and growing

"With OutSystems, we’re moving quickly and effectively, promoting the advantages of digital transformation at CTT."Pedro Santos Gomes, IT Director at CTT

Slow Processes Causing Hold-Ups and Frustrated Customers

Challenge - CTT (Correios de Portugal) is the Universal Postal Service provider in Portugal. As a market leader in a sector that is being changed by digitization and e-commerce, CTT is in the process of a digital transformation. The aim is to improve the customer experience and to streamline processes, making more and better services available on the web and as mobile apps.

E-commerce, along with other factors, is causing the steady growth of inbound mail and parcels that require customs clearance processes. These processes were taking more time and requiring more resources from Customs and from CTT. Communications with customers were by email. This situation contributed to longer waits for the release of mail items, generating customer frustration and a large number of claims, damaging the brand.

OutSystems and DevOps to the Rescue

Solution - CTT decided to use OutSystems to develop a new website (embedded in the CTT portal) to manage the customs clearance processes. CTT had already used OutSystems for 12 projects, and six more were being implemented or were in the pipeline. By adopting agile and specific DevOps practices, CTT now completes projects in two weeks to four months, with straightforward deployments and strong adoption rates in the organization. OutSystems-powered projects enable CTT to improve customer digital experiences, optimize back-office performance, deliver web and mobile apps and portals, and improve governance and compliance.

New Web Portal Makes for Fast Processes and Happy Customers

Results - The new website to manage the customs clearance process took 4 developers 3 months to complete, down from an estimated eight months using previous development approaches.

The customs clearance process is now simplified and accelerated. It takes an average of 4 weeks (down from 8 weeks) to conclude a process, and “no issues” processes went from 4 weeks to 2 business days. Customs-clearance process-related claims are decreasing.

The new website has over 5,000 registered users, with user numbers increasing every day. The whole process is now traceable with registered, faster communications, which has reduced the average response time.

Technologies

Outsystems

Partners

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.