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Belgium 10-09-2026 Squad Only Physical english

Building the Infrastructure AI Needs: From computer and data access to scalability, cost control, and operational readiness.

AI is moving from pilots into operational use, and the infrastructure question is becoming more concrete. The challenge is deciding what needs to be built, expanded, controlled, or delayed as usage grows. Three pressure points usually appear first. - Compute capacity requires careful planning: teams need enough GPU, cloud, or specialised processing power, while keeping utilisation and cost under control. - Data movement becomes more demanding: AI needs access to data across systems, with latency, security, integration, and quality managed from the start. - Operational control becomes essential: monitoring, access rights, resilience, cost visibility, and ownership need to scale with usage. The working question is simple: how do we support AI at scale while keeping infrastructure efficient, governed, and financially sustainable? If you are working through these choices, let’s compare approaches with others facing similar constraints.

Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

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OutSystems enables Sodexo Engage to better deliver rewards and benefits for customers

The high-performance low-code development platform helps differentiate Sodexo Engage in the competitive benefits and reward market.

OutSystems, a global leader in high-performance application development, today announced that Sodexo Engage has deployed the OutSystems platform to deliver a robust and secure, fully managed service for its public sector customers, in just 12 weeks.

The future-proof platform allows public sector customers of Sodexo Engage to offer both eVouchers and Bulk Voucher Cheques to their employees via desktop and mobile devices, as well as the ability to process high volumes of vouchers. It also removes the need for time-consuming manual workarounds that were previously required. Alongside this, the platform is optimised for cyber-security compliance and fulfils all the Public Sector Bodies Accessibility Regulations.

Along with tightly integrating with Sodexo Engage’s own systems, including its CRM, payment gateways and helpdesk, the new platform also directly links to the aggregators used to purchase vouchers. This helps improve processes, drives efficiencies, and streamlines the entire process for customers and end-users.

Sodexo Engage, part of Sodexo Benefits and Rewards Services, is a leading expert in employee engagement, providing award-winning employee benefits, rewards and recognition, and creating experiences that make a real difference to people’s lives, both inside and outside the workplace. Globally, Sodexo Benefits and Rewards Services, the number two world leader in Employee Benefit and Engagement Solutions, is a trusted and responsible partner bringing to life sustainable and personalised employee experiences, at work and beyond. Sodexo Benefits and Rewards Services operates in 31 countries and is supported by 4,200 employees.

The company originally worked with OutSystems in 2018 to deliver a new platform to support one of its most popular products. At that time, it was working within a very tight timeframe and needed to deliver a platform that was both functionally rich and visually attractive, as well as secure and scalable, to meet the needs of both its customers and consumers.

Jamie Mackenzie, Director at Sodexo Engage, said: “At Sodexo Engage we’re committed to delivering powerful employee experience solutions that make a real difference to people’s lives, both inside and outside the workplace. The OutSystems platform provides us with the right technology to do this. Not only does this new platform enable us to provide a quick and easy-to-use on boarding process for customers, and a simple journey for voucher recipients, it also allows the team to automate processes so that the day-to-day routines don’t have to rely on manual workarounds, all while complying with the stringent requirements of the public sector.”

Willem van Enter, Vice President Europe, Middle-East & Africa, OutSystems, added: “Our high-performance low-code development platform has enabled Sodexo Engage to rapidly develop a solution that delivers for its customers by allowing them to securely process high volumes of vouchers, whilst complying with the Public Sector Bodies Accessibility Regulations, and being optimised for mobile, as well as desktop access. It is another great example of the sort of success organisations can achieve by working with OutSystems.”

About Sodexo Engage

Sodexo Engage delivers powerful employee experience solutions which are developed in partnership with their stakeholders to lift the happiness and wellbeing of their people, which in turn supports their objectives and business performance.

Globally, Sodexo Benefits and Rewards Services, number 2 world leader in Employee Benefit and Engagement Solutions, is a trusted and responsible partner bringing to life sustainable and personalized employee experiences, at work and beyond. Sodexo Benefits and Rewards Services operates in 31 countries and is supported by 4200 employees.

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