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Belgium 10-09-2026 Squad Only Physical english

Building the Infrastructure AI Needs: From computer and data access to scalability, cost control, and operational readiness.

AI is moving from pilots into operational use, and the infrastructure question is becoming more concrete. The challenge is deciding what needs to be built, expanded, controlled, or delayed as usage grows. Three pressure points usually appear first. - Compute capacity requires careful planning: teams need enough GPU, cloud, or specialised processing power, while keeping utilisation and cost under control. - Data movement becomes more demanding: AI needs access to data across systems, with latency, security, integration, and quality managed from the start. - Operational control becomes essential: monitoring, access rights, resilience, cost visibility, and ownership need to scale with usage. The working question is simple: how do we support AI at scale while keeping infrastructure efficient, governed, and financially sustainable? If you are working through these choices, let’s compare approaches with others facing similar constraints.

Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

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Finance Company Will Build Native Mobile Apps with Low-Code Platform

CA CF NL Consumer Finance Nederland B.V. is a financial company that needed to revamp its outdated core banking system. Initially, they intended to create only a few applications with the OutSystems platform. However, they quickly realized how easy it was to replace existing systems and build new applications.

CA CF NL - Build Native Mobile Apps

Legacy System Modernization Creates a Competitive Advantage

Challenge - CA CF NL is part of Crédit Agricole Consumer Finance, a leading player in the European consumer credit market. With an outstanding portfolio of over 2.3 billion euros, CA CF NL is one of the largest finance companies.

CA CF NL is committed to digital transformation and, as part of that, the company wanted to update its legacy banking applications.

“CA CF NL is basically an IT company with a banking license,” says Erwin Kooiman, senior manager IT, who leads a team of IT specialists covering functional and technical maintenance. After analysing the challenge he faced, Kooiman realized he was going to need some help. That’s when he started looking at the OutSystems low-code platform.

"With OutSystems low-code development platform, we can build native mobile apps that will give us a huge competitive advantage and help us fulfil our goal of becoming a true digital financing partner."Erwin Kooiman, IT senior manager at Credit Agricole Consumer Finance (CA CF NL)

Low-code Platform an Ideal Integration Tool That Delivers Speed at Enterprise Scale

Solution - CA CF NL’s architects quickly concluded that OutSystems was the best option for them, recalls Kooiman. “In addition to being a good development platform, it fit well into our core systems, which made it ideal for integration.”

Kooiman adds, "Initially, we only wanted to develop a few non-critical systems ourselves but soon we decided to start developing mission-critical systems. We also bridged the gap between off-the-shelf solutions and tailored systems that make us unique.”

CA CF NL felt it was important to work closely with OutSystems and an integration partner on the legacy system modernization. "The core banking system and ESB are critical to our business, so the transition had to be done right in one go," Kooiman explains. "I was really pleased with the guidance we received, first from OutSystems in Portugal, and later from our Dutch implementation partner COOLProfs."

Another aspect of OutSystems that Kooiman and his team really liked is that it enables rapid interaction between developers as well as testers and users. That means that applications can be delivered and adapted quickly, increasing interaction with the business.

Applications built with OutSystems include:

Replacing interfaces and modules that were connected to the outdated core banking system.
Building an enterprise service bus (ESB) that would connect different platforms to the banking system.
Developing a product catalog application to manage CA CF NL’s financial products and reduce the complexity of maintaining products in the Core Bank environment.
Creating an application that allows customers to compare different financial offers and that functions as a contact platform between employees and clients. This took only 6 weeks to build and deploy.
Optimizing process flows and introducing process orchestration, allowing the core processes of the bank to become full STP (Straight Through Processing).

OutSystems Helps CA CF NL Become a Mobile Development Center of Excellence

Results - Kooiman and his team were pleasantly surprised by the ease and speed of building native mobile apps, and this led to the idea of becoming a Mobile Development Center of Excellence.
Kooiman couldn’t be happier with the way things are going. “Our IT team becomes a well-oiled machine running at full speed. With this new élan, we are convinced we will be able to maintain our position in the market and face the challenges of digitalization ahead.”

OutSystems enabled CA CF NL’s IT team to:

Build any kind of application they needed, fast and easy
Implement an agile development methodology
Rejuvenate the IT team and become a more attractive employer for young and savvy developers

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