null

Belgium 19-3-26 Country Members Physical french

Vendor Detox: La consolidation vaut-elle le risque ?

Moins de Partenaires : La consolidation vaut-elle le risque ? Le problème est la prolifération des fournisseurs : trop d'outils causant de la complexité, une taxe d'intégration paralysante et de la redondance. La Taxe d'Intégration est le coût caché (en temps, en échecs et en ressources) d'essayer de faire fonctionner ensemble des systèmes disparates. Cet échange se concentre sur des stratégies éprouvées pour simplifier de manière agressive le parc technologique, consolider les fournisseurs et élever certains fournisseurs clés au rang de partenaires stratégiques.

Belgium 24-3-26 Invitation Only Physical english

Killing Zombie Projects: Knowing when to stop, restart, or quietly let go

Every organisation has them, projects that keep running long after their purpose has faded. No one remembers who asked for them, but shutting them down feels riskier than keeping them alive. And eventually, people stay assigned, budgets stay allocated, and energy drains into work that no longer matters. Inertia at its finest. Ending a project is rarely a technical decision. It’s emotional, political, and often tied to past promises or personal reputation. The longer something runs, the harder it becomes to admit it’s time to stop. Yet clearing that backlog of half-dead initiatives is often the only way to make room for new ones. So how do you decide when to pull the plug? What signals show that value is gone, and who gets to say so? How can governance encourage honest calls without punishing those who make them? Let’s discuss how to end gracefully, refocus teams, and turn closure into confidence rather than blame. Bullet in the head? Is that how you kill a zombie, or was it a silver bullet in the heart? A closed conversation on how to make progress by learning to stop.

Belgium 26-3-26 Invitation Only Virtual english

Measuring Value in AI Initiatives: Defining ROI, accountability, and measurable outcomes in complex environments

AI projects continue to multiply, but proving their value remains difficult. Most organisations can track activity, not impact. Dashboards count pilots and models, yet few translate to measurable business outcomes. The result is familiar: success stories without clarity on what they actually delivered. The real issue is measurement. Traditional ROI metrics fail when AI changes decisions more than results. Financial indicators miss the operational gains, while qualitative benefits often sound too vague to defend. Without clear evidence, budgets come under scrutiny and confidence erodes. This session focuses on how to connect AI work with business outcomes through structured metrics, governance, and accountability. We’ll explore how value tracking evolves from experimentation to scale, which indicators earn trust at board level, and where measurement stops being meaningful. A closed exchange for comparing methods, tools, and lessons learned in defining, proving, and sustaining AI impact.

March 24, 2026 Squad Session Invitation Only Physical english

Killing Zombie Projects: Knowing when to stop, restart, or quietly let go

March 26, 2026 Squad Session Invitation Only Physical english

Measuring Value in AI Initiatives: Defining ROI, accountability, and measurable outcomes in complex environments

March 31, 2026 Squad Session Invitation Only Physical english

Composability in Practice: Building modular systems that stay coherent as they grow

Composability sounds elegant in theory: small, independent parts that come together to form something greater, but in practice, it’s messy. What happens when modules overlap, APIs evolve differently across domains, and governance struggles to keep pace? What was meant to simplify architecture sometimes ends up multiplying it.

Please Log In with your CIONET account first

Puratos Enhances Customer and Employee Experiences with OutSystems

Puratos decided to look for a solution that would provide the company with limitless innovation while enabling it to keep up with the constant new developments in the food industry. Since adopting OutSystems, the platform has become a strategic technology in Puratos’ digital transformation.

"The versatility of the OutSystems development platform makes it possible to solve problems without limitations and innovate fast by lowering the technological threshold."

Gerasimos KouloumpisICT Digital Architects Manager and Customer Experience Applications Manager, Puratos

Challenge

Searching for a solution to enhance customer and employee experiences

Based in Belgium, Puratos is a global manufacturing company that supplies bakers, pastry chefs, chocolatiers, and large industrial customers with cutting-edge services and ingredients.

Founded in 1919 as a father-and-son operation, the company has evolved into a successful international business focused on creating exceptional customer and employee experiences while positively impacting society. Regarding the latter, the company is determined to achieve sustainable water usage, waste reduction and carbon neutrality by 2025.

This way, when Puratos creates innovative food solutions for companies that put health and well-being first, it is also helping customers, people, and the planet grow sustainably.

To achieve this vision, the company monitors consumer opinion in several regions and cultures of the world. This requires Puratos employees to look for ways to exchange information with customers and partners at the right time, as the right solution at the right time can make all the difference.

Therefore, a flexible and robust IT environment is non-negotiable, and nothing should prevent rapid response to market developments.

That’s why Puratos decided to look for a low-code development platform. After a careful evaluation, the company chose OutSystems high-performance low-code platform and ForTrevo as its implementation partner.

Why Puratos chose OutSystems:

Full-stack visual development with no limits
Powerful integration
Deliver public-facing web apps and portals

“Choosing OutSystems and ForTrevo experts doesn’t just facilitate rapid, targeted development of new business applications; it also streamlines integration with current ERP, CRM, and content management systems.” - Olga DuarteCEO, ForTrevo

Solution

Delivering new solutions that foster inspiration and collaboration

As Puratos’ Group ICT Digital Architects Manager and Customer Experience Applications Manager, Gerasimos Kouloumpis is intimately involved in application management and development. When asked why Puratos chose OutSystems to tackle its development needs, Kouloumpis highlighted the platform’s versatility:

“You can solve problems without restrictions. The development platform helps lower the threshold, technologically speaking, so we can focus on what matters to the business. That’s true for applications developed in OutSystems and solutions that integrate OutSystems with applications currently used in our complex business landscape. The result is a series of user-friendly solutions that align with the right business objectives.”

Since adopting OutSystems, Puratos has delivered several applications that ensure the company’s digital competitive edge.

The list includes:

Online platform to promote and encourage recipe collaboration: this solution is a true differentiator in the industry. Users can create and share recipes while adding nutritional calculations and recommendations. Thanks to its intuitive user interface, the solution is being used by over 1,500 bakers, pastry chefs, and chocolatiers worldwide. Since it first launched, the application has been expanded with a second module to give customers a similar experience.
Process flow solutions: Puratos has delivered several solutions to support its R&D department to control process flows such as sample orders, baked goods testing and conducting relevant analyses.
Solutions to identify and monitor nutrients and ingredients: the Quality Control Department uses the OutSystems technology in tandem with other state-of-the-art technology to identify and monitor nutrients and ingredients.
myPuratos: a digital hub used by thousands of Puratos customers in 20+ countries. The company uses OutSystems to orchestrate the data flow and business rules between global ERP, CRM, and CMS environments and for integrations with third-party online payment service providers.

Results

Digital Innovation is now part of the Puratos’ DNA

Since adopting OutSystems, Puratos has reduced the lead time for innovation. Kouloumpis explained:

“Now, we can quickly create a Proof of Value (PoV) for certain functionality or applications and validate business ideas in the digital world. Imagine personalized baking solutions, for instance. Within a few weeks, we have a viable result and an application developed, tested, and validated. Business users are pleased by what IT can deliver. That’s partially attributable to the intuitive, accessible nature of the OutSystems development platform.”

Partner

ForTrevo

ForTrevo's team designs and develops innovative web, reactive & mobile applications, using OutSystems platform. Our team of Certified OutSystems Developers is strongly skilled and committed to...

Learn more about ForTrevo

Another aspect of the OutSystems platform highlighted by Kouloumpis is how the OutSystems platform blended with the rest of the Puratos digital landscape. The way it didn’t change the IT team’s way of working was critical to make OutSystems an instrumental platform in Puratos’ digital transformation journey.

Now, innovation isn’t held captive by a rigid IT environment; it’s validated and rolled out quickly. As for future customer and employee experiences, they’ll continue to become more and more tailored.

Technologies

Outsystems

Partners

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.