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Belgium 9-6-26 Invitation Only Virtual english

From Dashboards to Decisions: Restoring alignment, ownership, and confidence in enterprise reporting

Data availability keeps growing, but decision-making often feels slower. Every function builds its own dashboards, metrics multiply, and reports begin to contradict each other. What was meant to improve transparency now creates confusion. The problem is not access to data but alignment on interpretation. When information becomes noise, confidence in reporting collapses. People hesitate to act, functions challenge each other’s numbers, and trust in analytics erodes. The challenge lies in restoring clarity: deciding which metrics matter, who owns them, and how reporting connects back to action. Let’s discuss how to simplify information flows, define consistent metrics, and reconnect dashboards with decision-making. How ownership, cadence, and shared understanding bring alignment back. A closed conversation on rebuilding confidence in data, where clarity replaces overload and information once again supports action.

Belgium 10-6-26 Invitation Only Physical english

Man Overboard: A VIP Evening on the Human and Digital Anatomy of a Crisis

In the middle of the night, 200 miles from the coast, the alarm sounds. The "Man Overboard" cry isn't just about a person in the water; it’s the ultimate test of a crew’s preparation, psychological grit, and split-second communication. For the modern European CIO, the "Man Overboard" moment happens in the data centre, the boardroom, or the headlines. When the system fails, the pressure doesn't just sit on the servers; it sits on you. Join CIONET for an exclusive VIP evening at the coast, a deep dive into the Human and Digital Anatomy of a Crisis. We will explore why some leaders thrive under the crushing weight of a "Black Swan" event while others capsize, and how data serves as the steady keel that keeps the ship upright.

Belgium 12-6-26 Invitation Only Physical english

AI Governance at Scale: Defining boundaries, ownership, and accountability for AI at scale

AI started small: a few pilots, some dashboards, a couple of chatbots. But then it spread, quickly. Now every department wants a model, every vendor adds “AI-powered” to their pitch, and every regulator is asking about risk and transparency. Governance suddenly went from a nice idea to a full-time job. Scaling governance is harder than launching AI. Policies look great on slides, but in practice, ownership blurs and enforcement stalls. Central control slows things down, while local freedom invites risk. Everyone agrees AI should be safe and ethical, but no one agrees on who signs off when something goes wrong, all leading to AIs living as permanent PoCs. So how do you scale oversight without creating bureaucracy? How do you distribute responsibility between IT, business, and compliance? And what controls actually hold up when AI keeps changing after deployment? Let’s explore how organisations make governance part of daily operations, not an afterthought. A closed conversation for those trying to keep AI credible, compliant, and under control while it spreads across the enterprise.

June 9, 2026 Squad Session Invitation Only Virtual english

From Dashboards to Decisions: Restoring alignment, ownership, and confidence in enterprise reporting

June 12, 2026 Squad Session Invitation Only Physical english

AI Governance at Scale: Defining boundaries, ownership, and accountability for AI at scale

June 18, 2026 Squad Session Invitation Only Physical english

Building the Event-Driven Enterprise: Managing flow, context, and control in event-driven systems

Becoming event-driven sounds like the logical next step: real-time visibility, faster response, tighter integration. The promise is appealing, no? But turning that vision into reality is another story. Where do you start, with technology, operating model, or mindset?

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Puratos Enhances Customer and Employee Experiences with OutSystems

Puratos decided to look for a solution that would provide the company with limitless innovation while enabling it to keep up with the constant new developments in the food industry. Since adopting OutSystems, the platform has become a strategic technology in Puratos’ digital transformation.

"The versatility of the OutSystems development platform makes it possible to solve problems without limitations and innovate fast by lowering the technological threshold."

Gerasimos KouloumpisICT Digital Architects Manager and Customer Experience Applications Manager, Puratos

Challenge

Searching for a solution to enhance customer and employee experiences

Based in Belgium, Puratos is a global manufacturing company that supplies bakers, pastry chefs, chocolatiers, and large industrial customers with cutting-edge services and ingredients.

Founded in 1919 as a father-and-son operation, the company has evolved into a successful international business focused on creating exceptional customer and employee experiences while positively impacting society. Regarding the latter, the company is determined to achieve sustainable water usage, waste reduction and carbon neutrality by 2025.

This way, when Puratos creates innovative food solutions for companies that put health and well-being first, it is also helping customers, people, and the planet grow sustainably.

To achieve this vision, the company monitors consumer opinion in several regions and cultures of the world. This requires Puratos employees to look for ways to exchange information with customers and partners at the right time, as the right solution at the right time can make all the difference.

Therefore, a flexible and robust IT environment is non-negotiable, and nothing should prevent rapid response to market developments.

That’s why Puratos decided to look for a low-code development platform. After a careful evaluation, the company chose OutSystems high-performance low-code platform and ForTrevo as its implementation partner.

Why Puratos chose OutSystems:

Full-stack visual development with no limits
Powerful integration
Deliver public-facing web apps and portals

“Choosing OutSystems and ForTrevo experts doesn’t just facilitate rapid, targeted development of new business applications; it also streamlines integration with current ERP, CRM, and content management systems.” - Olga DuarteCEO, ForTrevo

Solution

Delivering new solutions that foster inspiration and collaboration

As Puratos’ Group ICT Digital Architects Manager and Customer Experience Applications Manager, Gerasimos Kouloumpis is intimately involved in application management and development. When asked why Puratos chose OutSystems to tackle its development needs, Kouloumpis highlighted the platform’s versatility:

“You can solve problems without restrictions. The development platform helps lower the threshold, technologically speaking, so we can focus on what matters to the business. That’s true for applications developed in OutSystems and solutions that integrate OutSystems with applications currently used in our complex business landscape. The result is a series of user-friendly solutions that align with the right business objectives.”

Since adopting OutSystems, Puratos has delivered several applications that ensure the company’s digital competitive edge.

The list includes:

Online platform to promote and encourage recipe collaboration: this solution is a true differentiator in the industry. Users can create and share recipes while adding nutritional calculations and recommendations. Thanks to its intuitive user interface, the solution is being used by over 1,500 bakers, pastry chefs, and chocolatiers worldwide. Since it first launched, the application has been expanded with a second module to give customers a similar experience.
Process flow solutions: Puratos has delivered several solutions to support its R&D department to control process flows such as sample orders, baked goods testing and conducting relevant analyses.
Solutions to identify and monitor nutrients and ingredients: the Quality Control Department uses the OutSystems technology in tandem with other state-of-the-art technology to identify and monitor nutrients and ingredients.
myPuratos: a digital hub used by thousands of Puratos customers in 20+ countries. The company uses OutSystems to orchestrate the data flow and business rules between global ERP, CRM, and CMS environments and for integrations with third-party online payment service providers.

Results

Digital Innovation is now part of the Puratos’ DNA

Since adopting OutSystems, Puratos has reduced the lead time for innovation. Kouloumpis explained:

“Now, we can quickly create a Proof of Value (PoV) for certain functionality or applications and validate business ideas in the digital world. Imagine personalized baking solutions, for instance. Within a few weeks, we have a viable result and an application developed, tested, and validated. Business users are pleased by what IT can deliver. That’s partially attributable to the intuitive, accessible nature of the OutSystems development platform.”

Partner

ForTrevo

ForTrevo's team designs and develops innovative web, reactive & mobile applications, using OutSystems platform. Our team of Certified OutSystems Developers is strongly skilled and committed to...

Learn more about ForTrevo

Another aspect of the OutSystems platform highlighted by Kouloumpis is how the OutSystems platform blended with the rest of the Puratos digital landscape. The way it didn’t change the IT team’s way of working was critical to make OutSystems an instrumental platform in Puratos’ digital transformation journey.

Now, innovation isn’t held captive by a rigid IT environment; it’s validated and rolled out quickly. As for future customer and employee experiences, they’ll continue to become more and more tailored.

Technologies

Outsystems

Partners

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