Belgium 23-9-25 Squad Only Virtual english
Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.
Read MoreBelgium 23-9-25 Invitation Only Physical english
In today's rapidly evolving digital landscape, the financial services industry in Belgium faces a critical juncture regarding its cloud adoption strategy. While the allure of cloud computing – with its promise of scalability, agility, and innovation – is undeniable, the unique regulatory demands and paramount need for data sovereignty present significant challenges. This CIONET roundtable, aims to bring together Digital Leaders from the Belgian financial sector to discuss how to navigate these complexities. We will explore how financial institutions can leverage cloud technologies while ensuring complete control over their data, maintaining compliance with stringent European regulations like GDPR and DORA, and mitigating geopolitical risks.
Read MoreBelgium 24-9-25 Invitation Only Physical english
As smart devices proliferate across operational environments — from sensors on factory lines and GPS trackers in logistics fleets to wearables in healthcare and connected systems in smart cities — the integration of Managed IoT (MiOT) is accelerating. But with it comes a surge in cybersecurity risks. No longer isolated or air-gapped, OT systems are becoming fully networked, remotely accessible, and deeply entwined with IT. This creates a vulnerable, highly complex digital mesh, one where a single compromised device can trigger physical, financial, and reputational consequences.
Read MoreSeptember 23, 2025 Squad Session Squad Only Virtual english
Security teams are overwhelmed. Too many tools. Too many alerts. Too few people. And now, increasing pressure from the board to protect everything, everywhere, all the time. Expect honest reflection, shared strategies, and a conversation that cuts through compliance noise and focuses on what to do when your team is stretched and your risk is rising.
Read MoreSeptember 30, 2025 Squad Session Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreOctober 2, 2025 Squad Session Squad Only Virtual english
Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.
Read MorePayU GPO verifies customers faster with AU10TIX’s Azure-based solution
PayU Global Payment Organization (GPO) partnered with AU10TIX to streamline its customer onboarding process. AU10TIX's Microsoft Azure-based Identity Verification (IDV) solution has reduced ID verification time to an average of six seconds, enhancing efficiency and customer satisfaction.
PayU GPO enables businesses to accept and process payments with ease by offering hundreds of payment methods as well as PCI-certified platforms. Headquartered in Netherlands and operating in more than 40 emerging markets across Latin America, Central & Eastern Europe and Africa, the company’s vision is to create an inclusive world without financial borders where businesses of all shapes and sizes can prosper.
Handling over 10 million transactions a day, PayU GPO requires robust risk mitigation measures. Central to this is the Know-Your-Customer (KYC) process, which involves verifying the identity of customers through a series of checks to ensure they are who they claim to be. This process is not only mandatory for regulatory compliance but also crucial for preventing financial crimes and avoiding financial losses.
“Operating as an online payment service provider we are exposed to various types of risks - regulatory, fraud, and credit. So, we are careful not to add to our portfolio merchants who might generate excessive risk,” says Tomasz Kowalak, Head of Risk Operations EMEA at PayU GPO. “The continuous work of both our internal teams and our partners, who provide us with top-notch ID verification, aims to improve the efficiency of our KYC processes and grow the conversion while remaining compliant with all regulations,” he adds.
To maintain the highest quality of its merchant verification and re-verification while the number of newly onboarding merchants is constantly growing, PayU GPO started to look for a reliable partner who would support streamlining these processes by utilizing artificial intelligence (AI) and automation. “We needed better accuracy and process automation," recalls Kowalak. This partner turned out to be AU10TIX, a firm specializing in identity management and automating identity verification.
AU10TIX brought a multi-layered approach to PayU GPO’s identity verification that relies on extensive third-party security databases and AI models. AU10TIX’s identity verification solution is powered by Microsoft Azure, and for good reason. “We chose Azure as it is the only hybrid cloud offering in-depth security and unmatched compliance. Being open source, it boosts our speed and refocuses us on problem-solving,” shares Ron Levi, Customer Success Manager at AU10TIX.
AU10TIX examines the accuracy of its AI models and releases monthly updates to all its clients, including PayU GPO, which adds operational transparency and builds trust. AU10TIX also utilizes Azure Virtual Machines, Kubernetes Service, Cosmos, and SQL Database to enhance the speed and availability of its services. Azure Log Analytics, App Service, Synapse, Event Hub, Functions, and Stream Analytics secure the two-way communication of sensitive data.
PayU GPO utilizes the AU10TIX ID Verification (IDV) solution through Azure API Management. Images provided by a merchant in the ID verification process undergo several checks, including document classification and quality optimization, before forgery tests are performed. Based on this data, a final response is generated using PayU's internal business logic.
PayU GPO also uses the AU10TIX face comparison tool, which compares the face of the user with the photo on their ID. This verification process is rooted in complex algorithms that analyze various facial parameters, further mitigating the risk of identity theft.
“AU10TIX is meeting our expectations by offering an automated solution that utilizes advanced AI to accurately authenticate identities, without the need for a human agent to review,” says Kowalak.
"Our goal was to screen customers faster while at the same time ensuring a frictionless onboarding process for them. By implementing the AU10TIX solution we’ve reduced the time of the ID verification process down to an average of six seconds, or, in rare cases, to a couple of hours, if detailed checks are required,” notes Kowalak. “This change improved the overall experience and thus the satisfaction of our customers who are primarily looking for a quick service.”
“We strive to make the ID verification process nearly invisible to merchants and improve our conversion at the same time. Thanks to AU10TIX’s algorithm we increased the conversion rate by up to 25 pp, depending on the onboarding flow,” remarks Kowalak.
Automation of such projects often has a positive impact on the productivity of the teams and PayU GPO was no exception. "Now, fewer people are needed to manage the verification process, enabling us to assign them to other projects where they can further develop their skills," confirms Kowalak.
AU10TIX's Azure-based infrastructure also offers PayU GPO the required scalability. "If we run a promotion, we can handle the influx of new customers quickly and efficiently, guaranteeing a smooth onboarding experience for them," says Kowalak. "If we need to check all the IDs in our portfolio, we know the API will respond. Knowing that we have a partner who can check IDs in 5-8 seconds gives us the confidence to engage large entities and that potentially increases our revenues. In essence, AU10TIX contributes to PayU GPO’s business continuity."
AU10TIX serves as a conduit for data exchange, equipping PayU GPO with insights into common mistakes and rejection reasons. "With AU10TIX, we get valuable and practical information that is hard to obtain on the market. It enables us to improve our processes and communication with our merchant partners, letting us confidently scale into new regions and segments," sums up Kowalak.
In addition, the number of international merchants cooperating with PayU GPO is growing exponentially and AU10TIX’s expertise in local regulations regarding identity authentication is highly supportive in terms of the verification process. Kowalak notes: “Merchants from around the world want to use our online payment services in the 40+ high-growth markets we operate in. Each of these markets owns its unique IDs and regulations. AU10TIX supports us by recognizing if a document is valid in a specific geography and in line with the local legal requirements.”
Despite across-the-board shifts and advances, the integration with AU10TIX was smooth. “We didn't have to spend much time on system tuning. The initial setup provided good results from the beginning. There wasn't a constant struggle to improve by basis points. Au10tix was able to deliver strong results right away,” adds Kowalak.
For Kowalak, the success of the implementation speaks volumes about the strong partnership between PayU GPO and AU10TIX. “Our fast responses speak to the efficiency of their algorithms. It's about the accuracy and quality of the checks,” he says. “With AU10TIX, it's easy to exchange information because they have insight into some of our data and understand our processes. They know the common mistakes and reasons for rejection, which allows us to improve our processes and communication with the merchants.”
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Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?
Read MoreThe Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.
Read MoreDécouvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !
Read MoreCIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.
Read MoreWould you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!
You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!