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Welcome to CIONET Belgium

Realise your ambition! Connect with your local community of digital leaders.

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Upcoming Events

 
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Belgium 28-8-25 Country Members Physical english

20 Years CIONET - CIONET Belgium: Summer Festival

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.

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Belgium 28-8-25 Country Members Physical english

Summer Festival - Advisory Board

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership. Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.

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Belgium 2-9-25 All TRIBERS Virtual english

What Does It Cost to Host an App? ; A practical guide to calculating hosting costs across infra, licenses, and operations

You’ve been asked a simple question: “What does it cost to host this application?” But the answer is anything but simple. The platform sits across multiple data centres. The app spans a few VMs, shares a backup system, uses licensed monitoring, and touches five different teams. Your CMDB should help, but it’s rigid, outdated, or incomplete. And yet, you still need to provide a number, clear, explainable, and grounded in reality.

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Upcoming TRIBE Events

 
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August 5, 2025 Squad Session Invitation Only Virtual polish

AI Act – praktyka stosowania na rynku polskim

AI Act – dyrektywa unijna regulująca wiele zasad wykorzystania AI w modelach biznesowych- już obowiązuje na polskim rynki. Ciekawe są prawdziwe i realne przypadki jej stosowania. Spójrzmy na temat od strony regulacyjnej, czyli prawnej. Ale zobaczmy praktykę aktywnej w temacie kancelarii prawnej. Zaprosiliśmy mecenaskę Aleksandrę Maciejewicz z kancelarii Lawmore, która od dłuższego czasu jest niezwykle aktywna i praktykuje w tym temacie. Poznamy podstawę prawną, praktyczne case’y i opis sytuacji oczami prawdziwego praktyka.

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August 6, 2025 Squad Session Invitation Only Virtual polish

DORA: wszystko, co chcielibyście wiedzieć, a baliście się zapytać

Michał Kulesza, adwokat, partner w departamencie technologicznym kancelarii Rymarz Zdort Maruta i szef zespołu regulacji ICT, przeprowadzi nas przez kluczowe wątki rozporządzenia i zmierzy się z pytaniami zgłoszonymi przez uczestników. Omówimy zarówno krytyczne aspekty na początku wdrożeń, jak i dostrajanie zmian na poziomie organizacyjnym i strategicznym. Masz konkretny temat, który warto poruszyć? Zgłoś go w trakcie rejestracji. Zamiast czytać między wierszami DORA – porozmawiajmy o tym wprost.

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August 7, 2025 Squad Session Invitation Only Virtual polish

Automated Systems Testing

Duże tempo developmentu i dokonywanych zmian wymaga nowej klasy testowania. Jakość systemów obserwowana na produkcji będzie pochodną skuteczności tego procesu. Duże nadzieje wiążemy z platformami wspierającymi testowanie i opartymi na AI. Sesja ta pokaże, gdzie jesteśmy w poszukiwaniu takich rozwiązań i gdzie ewaluuje myślenie szefów testów i ich rozwiązania organizacyjne.

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CIONET Partner Updates

CIONET Partner Updates

Recent Cases

Please Log In with your CIONET account first

Volvo Group streamlines invoice and claims processing with Azure AI and AI Document Intelligence

Volvo Group, a global manufacturing leader, sought to streamline invoice and document processing, utilizing Microsoft Azure AI services and AI Document Intelligence. The solution, launched after a six-week pilot and four-month production timeline, automated data extraction from images and translation, saving Volvo Group over 10,000 manual hours.

Volvo Group cofounders Assar Gabrielsson and Gustaf Larson were always keen to remind workers and customers alike that “Automobiles are made by and for people.” Although this might seem like an obvious statement, the 96-year-old Swedish company made it their mission to continuously empower Volvo employees to create safe, high-quality vehicles that meet the changing needs of its customers and the populations they serve. “By using our innovation power to develop new solutions, we strive for a better everyday life for people around the world,” says Annavi Pushpalatha, Head of RPA & Workflow Digitization at Volvo Group.

As one of the world’s leading manufacturers of trucks, buses, construction equipment, and marine and industrial engines, Volvo Group continuously applies that innovation to every aspect of its business. As a result, everyone from shop floor workers in Volvo Group manufacturing plants to service and maintenance experts and customer experience professionals in 190 countries has benefited. The company’s innovative mindset also helps Volvo Group’s customers with everything from driving experiences to solutions for financing and service. 

“We recently had two scenarios in service and financing we needed to transform, and both had to do with processing critical internal and customer-facing ‘paperwork,’ including invoices and credit notes,” says Malladi Kumara Datta, RPA Product Owner at Volvo Group. “The data was complex and came in a variety of forms, including emails, digital and scanned PDFs, and written bills.” Some of the documents were stamped or contained images, and many had tables across multiple pages. There were also other documents like freight receipts, contracts, and terms and conditions, complicating the processes.

Automating complex workflows, extracting critical data

“Our automation team was tasked with coming up with a solution that could be more efficient and help the company better utilize the data it was collecting in these differing forms,” says Datta. A primary goal for Volvo Group was to easily extract accurate data from documents containing images, stamps, and printed text with handwritten notes over it. The other main goal was to take documents in multiple languages and translate their information into the specified language of the team needing the information. Datta says that the solution not only needed to read the data; it also had to make decisions based on that data, including whether or not it needed translation, and direct the data to the right team or archive, depending on the stage it was in the process. 

Volvo Group wanted a flexible platform solution that could evolve with Microsoft Azure AI services and other Microsoft technologies like Azure AI Document Intelligence. “We needed advanced capabilities, especially with AI Document Intelligence, to help us create a solution that extracts data from images—including photographs, stamps, and seals—and overwritten text to gain more detailed information about the products or services accounted for in the documents,” says Datta. “A technology which could quickly produce accurate text in multiple languages.”

“The documents are received through Microsoft Outlook, and we use Power Automate cloud connector for Office 365 to copy, for example, a particular PDF file,” says Pushpalatha. “Using Azure Data Factory, we can preprocess documents to remove noise from scanned images, rotate and sequence images, and trim unnecessary pages. The output is either an XML or CSV file, depending on the Volvo Group division it will be sent to.” After the automation lifecycle, files are removed from storage and archived in a designated system.

Volvo Group also employed Power Automate to create a data table in SharePoint detailing processing times for each document. The data was then linked to a Power BI report to track metrics such as average processing time, throughput time, and success rate of the automation. “The Azure solution gives us a lot of flexibility to innovate,” says Datta.

Rapid development, significant results

“Working with Microsoft and the Customer Success Unit, we went from a six-week proof of concept to a four-month production timeline,” says Pushpalatha. Volvo Group has rolled out the solution in multiple markets to date, but further rollouts are planned to create a better employee experience. This solution will be added with new features that bring even more pre-processing and automation possibilities.

Since launch, the company has saved 10,000 manual hours—about 850-plus manual hours per month. “The time savings are significant, and of course, automation brings better quality,” says Datta. “But for us it’s about employee experience and customer experience, how seamlessly these documents are processed.” Datta adds that the most important factor is that employees are giving positive reports and liking their work more. “Across the board, they have more time to focus on innovation and tasks related to their specific skill sets.”

Pushpalatha agrees, “We know this directly impacts the relationships between Volvo Group divisions and customers. When people are more satisfied with their work, it creates a better experience for everyone.” 

Partners

CIONET Circles

CIONET Business Circles

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Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Vice President & Head of IT
Bridgestone EMIA
Untitled design (1)-Apr-01-2022-10-58-34-57-AM
Michał Paprocki
Group CIO
Euroclear
1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
Untitled design-Nov-22-2023-08-42-05-3178-AM
Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
Piet_De_Ceuleners
Piet De Ceuleners
Global IT Director
Melexis
1658251930890
Dirk De Bevere
Large Enterprise Sales Leader
Telenet Business
Untitled design-7
Stef Schampaert
Country Managing Director BeLux
Red Hat
CIONET Belgium - Advisory Board Member - Geert Lejon
Geert Lejon
Vice President Head of Belux / Head of Comms Benelux
Cognizant
Kevin_Ledegen
Kevin Ledegen
Group IT director
SDWorx
Gunter-Van-Craen_Small
Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
CIO
Colruyt
Untitled design (4)-Dec-13-2023-10-53-15-5032-AM
Koen Segers
Managing Director Belgium and Luxembourg
Dell Technologies
benoit dewaele
Benoît Dewaele
Group IT Directo
Vandemoortele
Dirk Deridder-1
Dirk Deridder
CTO - Technology Services & Practices
SMALS
Thierry Driesens
Thierry Driesens
CIO
TVH
Untitled design-Sep-18-2023-11-59-29-7866-AM
Koen Vandaele
CIO
Delen Private Bank
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Liesbet D'hoker
Managing Director
Kyndryl BeLux
steven-vermeulen
Steven Vermeulen
CIO
Digitaal Vlaanderen
Jack Hamande
Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
1726588748718
Cassandre Laurent
Directeur général
Agence du Numérique
an swalens
An Swalens
Head Of IT (CIO)
National Bank of Belgium
Untitled design (2)-Apr-01-2022-10-58-34-68-AM
Elke Laeremans
Chief Digital & Supply Chain Officer at Casa International
CIONET Belgium - Advisory Board Member - Koen Van Loo
Koen Van Loo
CIO
Group S.
Peter Sany
Peter Sany
Executive Advisor
Zoom
CIONET Belgium - Advisory Board Member - Steven De Haes
Steven De Haes
Dean
Antwerp Management School
Marleen Thorré
Marleen Thorré
Head of Digital EMEA
Mitsubishi Chemical Group
christel-plessers
Christel Plessers
Head of IT European Markets
Mercedes-Benz Europe

Team

Luc Hendrikx
Luc Hendrikx
CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Founder - MD
Untitled design (1)-2
Jelte Scheys
Tribes Sales Director Belgium
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Program Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Program Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Program Manager
Untitled design (5)-Sep-01-2022-02-47-55-60-PM
Charlotte Coen
Partner Success Manager
Untitled design (1)-Nov-22-2023-08-56-42-6802-AM
Ivana Bradvica
Junior Event Manager
ML B-W-1
Martine Lefevre
Financial Controller
Vlera Berishaa (1)
Vlera Berisha
Junior Community Manager
Phaedra Vanhaeren
Phaedra Vanhaeren
Programme & Event Manager

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!