null

Belgium 19-3-26 Country Members Physical french

Vendor Detox: La consolidation vaut-elle le risque ?

Moins de Partenaires : La consolidation vaut-elle le risque ? Le problème est la prolifération des fournisseurs : trop d'outils causant de la complexité, une taxe d'intégration paralysante et de la redondance. La Taxe d'Intégration est le coût caché (en temps, en échecs et en ressources) d'essayer de faire fonctionner ensemble des systèmes disparates. Cet échange se concentre sur des stratégies éprouvées pour simplifier de manière agressive le parc technologique, consolider les fournisseurs et élever certains fournisseurs clés au rang de partenaires stratégiques.

Belgium 24-3-26 Invitation Only Physical english

Killing Zombie Projects: Knowing when to stop, restart, or quietly let go

Every organisation has them, projects that keep running long after their purpose has faded. No one remembers who asked for them, but shutting them down feels riskier than keeping them alive. And eventually, people stay assigned, budgets stay allocated, and energy drains into work that no longer matters. Inertia at its finest. Ending a project is rarely a technical decision. It’s emotional, political, and often tied to past promises or personal reputation. The longer something runs, the harder it becomes to admit it’s time to stop. Yet clearing that backlog of half-dead initiatives is often the only way to make room for new ones. So how do you decide when to pull the plug? What signals show that value is gone, and who gets to say so? How can governance encourage honest calls without punishing those who make them? Let’s discuss how to end gracefully, refocus teams, and turn closure into confidence rather than blame. Bullet in the head? Is that how you kill a zombie, or was it a silver bullet in the heart? A closed conversation on how to make progress by learning to stop.

Belgium 26-3-26 Invitation Only Virtual english

Measuring Value in AI Initiatives: Defining ROI, accountability, and measurable outcomes in complex environments

AI projects continue to multiply, but proving their value remains difficult. Most organisations can track activity, not impact. Dashboards count pilots and models, yet few translate to measurable business outcomes. The result is familiar: success stories without clarity on what they actually delivered. The real issue is measurement. Traditional ROI metrics fail when AI changes decisions more than results. Financial indicators miss the operational gains, while qualitative benefits often sound too vague to defend. Without clear evidence, budgets come under scrutiny and confidence erodes. This session focuses on how to connect AI work with business outcomes through structured metrics, governance, and accountability. We’ll explore how value tracking evolves from experimentation to scale, which indicators earn trust at board level, and where measurement stops being meaningful. A closed exchange for comparing methods, tools, and lessons learned in defining, proving, and sustaining AI impact.

March 24, 2026 Squad Session Invitation Only Physical english

Killing Zombie Projects: Knowing when to stop, restart, or quietly let go

March 26, 2026 Squad Session Invitation Only Physical english

Measuring Value in AI Initiatives: Defining ROI, accountability, and measurable outcomes in complex environments

March 31, 2026 Squad Session Invitation Only Physical english

Composability in Practice: Building modular systems that stay coherent as they grow

Composability sounds elegant in theory: small, independent parts that come together to form something greater, but in practice, it’s messy. What happens when modules overlap, APIs evolve differently across domains, and governance struggles to keep pace? What was meant to simplify architecture sometimes ends up multiplying it.

Please Log In with your CIONET account first

PwC supports VECK in its crucial mission to protect children

Introducing a Salesforce system tailored to the sensitive needs of the centre helps improve efficiency and quality of reporting.

Easing the administrative burden

Working to help keep children safe and support families, practitioners with the Flemish confidential centres of child abuse and neglect (Vertrouwenscentra Kindermishandeling; VK) and the Flemish expertise centre on abuse and neglect (Vlaams Expertisecentrum Kindermishandeling; VECK) operate in a high-pressure environment and are often short staffed. To help ease the burden on their staff, VECK sought to introduce a tool that wouldn’t just alleviate the administrative burden, but would support their work processes too. “Our people deal with very delicate and complex situations. We needed to connect the logical world of monitoring and registration tools with their world as social carers. We needed to be able to translate a solution to their world to make sure that it would support their mission,” explains Tim Stroobants, Director, VECK.

director of veck

Providing a modern, flexible tool

That tool had to be adequately flexible to help VECK’s practitioners deal with complex and difficult situations. It had to allow for report writing and follow up, making sure that cases aren’t registered more than once and that everyone who needs has access to pertinent information to support and guide team meetings and discussions. “We considered several options before deciding that Salesforce would be the best tool for our needs. It provides a flexible and efficient environment for client registration and management and can be tailored to our reality,” Tim Stroobants says.

“PwC was able to connect the logical world of tools and processes with the sensitivities of our work.”
Tim Stroobants Director, VECK

Connecting technology and people

As to why VECK opted to work with PwC for its introduction, Tim Stroobants enthuses, “The PwC team was very sensitive to our needs and situation. They were able to connect the logical world of tools and processes with the sensitivities of our work and carers, who are very socially driven, and therefore support us in our mission.” He adds, “We work in a very high-pressure sector and have little time for meetings and discussion. PwC made sure that meetings were effective and efficient so that we could move forward. The team listened to our concerns and were very constructive in finding solutions. They were very pragmatic and showed real understanding of the sensitive nature of our organisation and work.”

childrens painting

director of veck

Protecting sensitive data

Protecting data within the system is crucial and the right balance had to be found between system performance and data protection. “This is clearly not our area of expertise. PwC was skilled in helping us find that balance and make informed decisions. The team brought the necessary technical skills to design the tool and the required process expertise to build it in the way we need, while securing the information and data contained within it,” Tim Stroobants recalls. The tool also had to be used by the professionals who answer the 1712 helpline for questions about violence, abuse and child abuse, while not sharing all data with them. “These professionals need their own environment, but we didn’t want to have two tools. We also needed to be able to link connected data to assure there were no duplicate inputs. With PwC’s help, that’s exactly what we’ve been able to achieve,” he notes.

On a mission to succeed

With its new Salesforce system now in place, VECK’s practitioners have access to a much more modern tool that’s enabling them to create richer reports more quickly, making a real contribution to helping the organisation realise its mission. “Our registration process is now more efficient and our reports are of higher quality. And everyone has access to the precise information they require,” Tim Stroobants enthuses. Indeed, the tool provides VECK with much greater flexibility and enables data to be used in a more intuitive way.

Technologies

Salesforce Customer 360

Partners

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.