One single HR truth

That spread can make it challenging to get a clear picture of its human resources (HR) footprint and assure it’s being managed in the most effective way. “To be able to continue to grow and achieve our ambitions, we really need one single HR database, one single HR reporting tool, as far as possible one single recruitment process and so on, rather than each location having its own payroll, procedures, time and attendance recording processes, etc.” explains Mike Dautzenberg, Chief Human Resources Officer, H.Essers. “With one tool, it’ll also be much easier to integrate acquisitions,” he adds, That’s especially true when it comes to different titles or roles.

Keeping it simple, staying on track

As to why H.Essers opted to work with PwC for this project, he notes, “PwC proved to be very down to earth. The PwC people demonstrate the same values as we have in H.Essers; they keep things simple and are very positive. They’re very entrepreneurial. They’re people we feel we can rely on. A plus point was that they’re based close to us and speak our language.” He went on to say that the two firms work together in partnership to find solutions; “we have a good, open relationship where communication is very clear. The team knows what’s important to us and we support each other in reaching our goals. They really go the extra mile to make sure we get where we want to be.”

In COVID-19 times, with physical meetings not possible, Mike Dautzenberg was impressed that they managed to keep the cooperation positive and implementation on track. “Despite PwC not being able to be on site as planned, the project progressed as planned, thanks to the good relationship we have and our ability to continue to cooperate, albeit remotely.”

Calling on glocal skills

PwC’s global network also comes into play. One of the important modules of Workday for H.Essers is learning and development (L&D) as the firm needs to be able to track and report on required certifications. The PwC Network has already implemented the Workday L&D module for many clients and the Belgian team didn’t hesitate to reach out for support. “That we were able to call on global support, tailored to our own specific situation was invaluable,” Mike Dautzenberg says. And he goes on, “Workday gives our managers the insights into their people that they need to grow and develop their talent pools. Before, this was more based on instinct. With Workday, we’ve hard data to back it up.”

To date, PwC has helped H.Essers implement Workday for all master data of its core HR  and L&D activities. “This was a massive challenge. At the beginning, much of the data to be input was either incomplete or out of date,” Mike Dautzenberg recalls.