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Belgium 01-10-2026 Squad Only Virtual english

Letting Teams Build Safely with Low-Code, No-Code, and AI Tools. ; How to enable business-led development while keeping security, architecture, and support under control.

Low-code, no-code, and AI tools are giving business teams more ability to build solutions themselves. The challenge is setting the right boundaries before fast local solutions become important operational assets. Three pressure points need attention. - Boundaries must be clear: teams need to know what they can build alone and what requires IT, security, or architecture review. - Supportability matters when a quick solution becomes business-critical. - Risk control remains necessary around data access, compliance, security, process dependency, and maintenance. The working question is simple: how do we enable business-led development while keeping security, ownership, and support under control? If you are trying to enable this safely, let’s compare approaches with others facing the same balance.

Belgium 06-10-2026 All Members Physical english

The Token Trap: Reclaiming Control of Enterprise AI

As enterprise AI transitions from experimental Proofs of Concept (POCs) into real implementations, digital leaders are encountering a shared challenge: consumption-based public cloud token billing models do not fit neatly into traditional IT budgeting. Daily token consumption can rise unexpectedly, pushing expenses through the roof while arbitrary caps quickly kill momentum for innovation. For many CIOs, this raises an open strategic question: How do we keep costs under control while further stimulating innovation? During this interactive CIONET roundtable, we will explore among peers how to navigate AI tokenomics. Rather than treating public cloud LLMs as the default path, we will investigate how different execution environments, ranging from hybrid cloud setups and targeted on-premise models to specialised edge hardware, can help balance cost with performance. This session is intentionally designed as an open peer-to-peer exchange; a space to compare notes, challenge current ways of working and architectural setups, and discuss practical approaches to building predictable, scalable AI models.

Belgium 08-10-2026 All Members Physical english

The Permanent (R)evolution

Every large organisation has been through a major transformation, and most through several. The word transformation is misleading because it suggests a beginning and an end. But organisations that do well are the ones that have given up on the idea of arriving and realise that constant change has become the new norm, and missing a single cycle leaves you permanently behind. This evening, two leaders will share how they think about this, coming from opposite directions. John Porter led Telenet through a sustained period of reinvention spanning the pandemic, a full reorganisation into tribes, M&A, and a shift to a performance driven culture. Along the way, the IT department was dissolved and technology was embedded inside autonomous tribes that run as small businesses. There is no CIO at Telenet. It is Telenet Group’s purpose to become a digital-first, customer-centric organisation. To deliver on this ambition, it has embarked on a transformation journey built on three pillars: (i) the implementation of a scaled-agile operating model (organisation), (ii) the acceleration of digitisation and automation underpinned by optimised IT systems, platforms, and strategic technology partnerships (digitisation), and (iii) a performance leadership culture focused on accountability, ownership, and a change mindset (culture). Kris Vervaet, on the other hand, has just become CIO at KBC, the bank whose mobile app has been ranked best in the world three times and whose AI assistant Kate now handles 70% of customer queries on its own. But Kris is no ordinary CIO: he ran DPG Media Belgium as CEO, and KBC went looking for someone who has led transformation rather than someone who manages technology. So while one organisation got rid of the CIO role, the other reinvented it, and both are thriving. The conversation will range across organisational and IT redesign, the rise of digital-first customer experience, the impact of AI on how every business is run, and the harder questions of culture, talent and leadership. The question for every leader in the room is what that tells you about your own role, your own operating model, and the pace at which you are prepared to keep evolving.

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Casio redesigns its global websites with Adobe apps

Casio, a leading Japanese electronics company, has undergone a digital transformation, focusing on improving customer experience through its website. The company has partnered with Adobe to rebuild its website, centralize global content management, and launch a customization service called "MY G-SHOCK" that allows users to create their own G-SHOCK watches.

Since producing the world’s first compact all-electric calculator in 1957, Casio has brought many innovative products to market. Recently, through digital transformation, it started embracing new marketing initiatives that rely on more than just the power of its products. Working with Adobe, Casio undertook a complete redesign of its website, which has led to an increase in product information page views and sales across the e-commerce site. The G-SHOCK customization service, which started in 2021, plays a major role in acquiring new customers.

The watch brand G-SHOCK, which is known around the world, is a product born from this strength of innovation.

Having established itself as a global company — and overseas marketing accounting for 70-80% of its sales — Casio needed to re-evaluate its traditional marketing strategy focused solely on product capabilities.

To improve the customer experience, Casio undertook a complete overhaul of its website.

Global expansion with less effort

The biggest challenge that Casio faced when rebuilding its website was strengthening its global content. Technical specifications are very important for electronic products, but it was not uncommon for this essential information to be omitted when translating the pages to other languages.

Mr. Hironori Ishizuki (Senior General Manager, Digital Division, Casio Computer Co., Ltd.) came across Adobe Experience Cloud while talking with vendors.

“We could eliminate the hierarchical structure issues by rethinking the site structure, but we still needed a new mechanism to provide optimal content to users,” says Mr. Ishizuki. “Using Adobe Experience Manager Sites and Assets as our content management system (CMS) and digital asset management (DAM) system, we could centralize management of global content. When I heard that, I adopted it without hesitation.”

"We drew up a blueprint for the entire website around the idea of optimizing the customer experience and maximizing the value of the experience. Then we looked for a way to turn that blueprint into reality. I believe this way of thinking about the rebuild led to great results.”

Product information on the Japanese site and global site can be managed centrally.

Capturing realistic texture onlinexpansion with less effort

The new site was launched in March 2021 to optimize the customer experience on the website. Casio’s next goal was to acquire new customers through its website. To achieve this goal, Casio implemented the customization service “MY G-SHOCK”, which allows users to choose from 1.9 million combinations to create their own G-SHOCK watch.

“MY G-SHOCK” is built upon products such as the dynamic media capabilities with Adobe Experience Manager Assets and the 3D visualization tools in Adobe Substance 3D Collection.

Collaboration with the Adobe Global Delivery Center (Adobe GDC) was an essential part of bringing “MY G-SHOCK” to life. Currently, the same team is leading the rebuild of the global e-commerce site.

The Casio website also uses many integrated Adobe products, including Adobe Commerce, which links the content pages with the e-commerce site; Adobe Analytics, which enables analysis of individual user behavior; and Adobe Target, which optimizes personalization based on that data.

Optimizing the customer experience

The new website has led to an increase in sales on the e-commerce site, page views of product information pages, and in-cart purchase conversion rates.

“We can encourage existing customers to visit by further optimizing the site experience and implementing one-to-one marketing,” says Mr. Ishizuki. “Expanding the user base is an issue that should be handled differently according to local markets.”

Mr. Ishizuki also points to the similarities in the corporate cultures between Casio and Adobe as a reason for this success

Casio's digital transformation is a successful example of how companies can improve customer experience by adopting new technologies and partnering with innovative companies like Adobe.

Technologies

Adobe Commerce Adobe Customer Journey Analytics Adobe Experience Manager Adobe Experience Manager Sites Adobe Target

CIONET Business Circles

Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.