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Welcome to CIONET Belgium

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Upcoming Events

 
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Belgium 10-09-2026 Squad Only Physical english

Building the Infrastructure AI Needs: From computer and data access to scalability, cost control, and operational readiness.

AI is moving from pilots into operational use, and the infrastructure question is becoming more concrete. The challenge is deciding what needs to be built, expanded, controlled, or delayed as usage grows. Three pressure points usually appear first. - Compute capacity requires careful planning: teams need enough GPU, cloud, or specialised processing power, while keeping utilisation and cost under control. - Data movement becomes more demanding: AI needs access to data across systems, with latency, security, integration, and quality managed from the start. - Operational control becomes essential: monitoring, access rights, resilience, cost visibility, and ownership need to scale with usage. The working question is simple: how do we support AI at scale while keeping infrastructure efficient, governed, and financially sustainable? If you are working through these choices, let’s compare approaches with others facing similar constraints.

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Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

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Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

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Upcoming TRIBE Events

 

CIONET Partner Updates

CIONET Partner Updates

Recent Cases

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CA-GIP scales with Red Hat Ansible Automation Platform

Crédit Agricole Group Infrastructure Platform (CA-GIP) provides IT infrastructure services and production support for the group’s insurance, corporate banking, and investment banking businesses. To scale automation across tens of thousands of servers, CA-GIP replaced its community automation solution with Red Hat Ansible Automation Platform.

Benefits:

  • Achieved return on investment (ROI) in just one year
  • Automated operations for 20,000 Linux servers in the equivalent of one employee’s work hours
  • Simplified adoption of new automation capabilities
  • Improved infrastructure security with a central automation approach

Founded in 1894, Crédit Agricole Group is the largest cooperative financial institution and tenth largest bank in the world. The bank established the Infrastructure Platform team (CA-GIP) in 2019 to manage its IT infrastructure and technology and services operations for its insurance, corporate banking, and investment banking services. 

As demand for digital financial services rapidly increased, CA-GIP sought to improve the group’s operational efficiency to keep pace. The group decided to replace its community Ansible solution with cost-effective technology that could integrate a variety of systems for current and future business needs. Additionally, CA-GIP sought to support reuse of established scripts as commands or application programming interfaces (APIs) to save time on repetitive automation management tasks and reduce risk of human error.

Adopting stable, supported enterprise automation technology from Red Hat

Based on its successful past adoption of Red Hat platform technology, CA-GIP decided to adopt Red Hat Ansible Automation Platform to manage infrastructure provisioning, configuration, and patching.

Red Hat Ansible Automation Platform is an agentless solution for managing complex deployments and repetitive tasks across enterprise environments of any scale. Ansible's simple YAML language, in the form of Ansible Playbooks, lets teams across an organization share, vet, and manage automation content. In the first phase of CA-GIP’s deployment, Ansible Automation Platform was used to automate processes across more than 20,000 Linux servers.

Although it had already applied automation to support a variety of business needs, CA-GIP engaged Red Hat Consulting to work with the group’s senior engineering staff and help its teams quickly build related skills.

Investing in operational efficiency across teams

  • Achieved return on investment (ROI) in just one year
  • Significantly reduced automation effort and resources, achieving automated operations for 20,000 Linux servers in the equivalent of one employee’s work hours
  • Simplified adoption of new automation capabilities with Red Hat OpenShift operators, modular software for packaging, deploying, and managing Kubernetes-native applications 
  • Improved infrastructure security with supported enterprise technology and a central automation approach across DevOps teams
  • Improved talent management with less need for proprietary specialists

Planning an improved IT experience with automation-centric DevOps

After its initial success with its enhanced, automation-centric DevOps approach, CA-GIP plans to expand its Red Hat Ansible Automation Platform to a total of 45,000 Linux and Microsoft Windows servers.

“Red Hat offered us a path to our future goal of providing a seamless experience to all of CA-GIP’s DevOps teams through a single technical solution,” said Liozon.

 

Partners

CIONET Circles

CIONET Business Circles

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Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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Geert Goethals
Geert Goethals
CIO
Sibelga
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Bahadir Samli
CIO
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Bart Kerkhofs
Director Digital Technology
Tata Steel Nederland
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Group CIO
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Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
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Annick Faes
Vice President IT and CIO Medical Devices EMEA
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Piet De Ceuleners
Global IT Director
Melexis
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Stef Schampaert
Country Managing Director BeLux
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Kevin Ledegen
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Chief Digital & Information Officer
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Koen Segers
Managing Director Belgium and Luxembourg
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Benoît Dewaele
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Dirk Deridder
CTO - Technology Services & Practices
SMALS
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Managing Director
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Digitaal Vlaanderen
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Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
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Tom Tomczak
Chief Commercial Officer (CCO)
NRB
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An Swalens
Head Of IT (CIO)
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Chief Technology & Transformation Officer
Krëfel
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Koen Van Loo
CIO
Group S.
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Steven De Haes
Dean
Antwerp Management School
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Loïc Wydouw
CIO
Carrefour
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Christel Plessers
Head of IT European Markets
Mercedes-Benz Europe
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Baudouin Corlùy
Chief Market Development Officer
LCL Data Centers
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VP Marketing
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KU Leuven
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Bart Van de Walle
CIO Belux
DHL
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Jeroen Verbruggen
CIO
Proximus
An Swalens
An Swalens
CIO
National Bank of Belgium
Ilse Caers, Head of Technology at Q8
Ilse Caers
Head of Technology
Kuwait Petroleum North-West Europe

Team

Luc Hendrikx
Luc Hendrikx
Partner - CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Partner - Founder
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Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Programme Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Programme Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Programme Manager
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Charlotte Coen
Partner Success Manager
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Programme Manager
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Vlera Berisha
Community Manager
Stanislav Mosan
Stanislav Mosan
Financial Director

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