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Artificial Intelligence can't unload a truck or make overstock disappear. Still, making the supply chain system ‘smarter’ can drastically improve the financial and operational performance of the whole organisation.

In today's volatile economic times, companies realise they need data-driven, fast, or (nearly) real-time systems that can make them react very quickly or even proactively to the changing markets.

Today’s AI-technologies claim to be able to make supply chain planning make a major leap forward towards end-to-end intelligent autonomous supply chain planning systems. Systems that can boost the company's performance and ensure that the business can continue to compete and thrive, no matter what the future brings.

Still, many companies have a long legacy of planning and supply chain specialists who are often quite isolated from the organisation's IT department. 

Is it the CIO's job to knock on their door to ensure that the SCM or planning department and the entire company embrace those new technologies? Is it the CIOs' role to make them think differently and convince them to spend time testing and learning to implement such planning solutions eventually?