SaaS gave business units freedom: quick onboarding, no infrastructure, and instant results. But over time, that freedom turned into fragmentation. Each team now buys, renews, and configures its own stack. HR has one platform, finance has another, and marketing probably has ten. The invoices keep coming, usage keeps dropping, and no one is sure who’s accountable for what.
Traditional cost management doesn’t apply here. There’s no central contract, no single owner, and no real visibility. What used to be procurement now feels like detective work. Redundant tools, overlapping licences, and hidden integrations make the picture blurrier every month. By the time finance steps in, renewals are already done and budgets already gone.
So how do you regain control without killing autonomy? How can IT, procurement, and business functions share visibility and accountability? And what governance keeps flexibility alive without letting costs spiral? Let’s talk about the new discipline behind SaaS management: mapping ownership, connecting data from finance to usage, and building renewal intelligence that actually prevents waste. A closed conversation for those turning SaaS chaos into structure before it turns into another budget crisis.
