IT productivity is under scrutiny, and many organisations are reassessing what they measure. The challenge is measuring delivery in a way that improves decisions, priorities, and behaviour. Three pressure points need to be handled carefully. - Speed matters, and it needs to be balanced with quality, stability, and security. - Business impact is harder to measure than output, yet it is the part leaders need most. - Behavioural effects matter because metrics influence how teams prioritise, report, and deliver. The working question is simple: how do we measure IT delivery in a way that links speed, quality, resilience, and business value with better management decisions? If you are reviewing how productivity is measured, let’s compare what others are using and what they are avoiding.
.png)
