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The CIO role is undergoing a seismic shift, moving beyond traditional IT oversight to becoming a pivotal business strategist. The rise of Generative AI and other advanced technologies has empowered non-technical teams with tools that were once exclusive to IT, blurring the lines between technical and business functions. This transformation demands a reimagining of the CIO’s responsibilities, where strategic influence, business acumen, and a focus on technology-driven transformation become central.

A 2023 Gartner report found that 78% of CIOs are now actively involved in business strategy, reflecting a growing expectation for them to influence organisational direction beyond technology. Meanwhile, McKinsey highlights that companies with CIOs who collaborate closely with C-level peers are 38% more likely to achieve above-average revenue growth.

As this shift occurs, security, governance, and data protection remain critical. However, the emphasis has expanded to fostering cross-functional collaboration, driving innovation, and aligning IT initiatives with core business goals. Successful CIOs are those who can not only navigate complex technological landscapes but also act as change agents, breaking down silos and fostering a culture of agility and innovation.

In this era of transformation, the question arises: How can CIOs adapt to these demands, elevate their role as strategic partners, and redefine their impact on the organisation’s success?

 

Featured cases

DPD group Vilvorde

DPD group