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How much control are you willing to hand over to AI if you are accountable for its actions?

AI and autonomous systems promise to transform IT operations - fewer outages, faster resolution and reduced manual toil - with systems that learn, detect anomalies and resolve incidents without waiting for a person. Yet accountability still rests with the IT team.

When an AI-powered system restarts a service, escalates an alert or rolls back a deployment, and that decision proves wrong, the business bears the consequences, and the credibility of IT is undermined. However, too much human intervention undermines the speed and agility AI is meant to deliver, and CIOs have to balance that tension.

CIONET, in partnership with DXC, Dynatrace and ServiceNow is hosting an executive roundtable discussion for CIOs to explore this tension. Before CIOs can scale AI, they need to be confident that decisions are explainable, observable, and aligned with business objectives.

In this discussion, we’ll explore:

• How do you build trust in AI-powered autonomous systems?

• When is an AI pilot ready for production?

• What does governance look like when AI agents are making decisions faster than humans can review them?

• What safeguards enable organisations to move faster with confidence

• What is at stake for those who fail to move beyond “perpetual pilot mode”

The question is no longer whether AI will become a decision-maker in IT operations; it is whether your organisation will shape that future intentionally or be forced to react to it.

Join us for an open and provocative discussion, sharing experiences and lessons learned with peers facing the same challenges.

Places are limited. Please speak to the CIONET team if you would like to be part of the discussion.