Across retail, manufacturing, logistics and more, operational performance is increasingly defined on the shopfloor — at the POS, in production environments, in warehouses and distribution centres. Yet distributed endpoints, legacy systems and operational technology (OT) environments often lack centralized visibility. Blind spots emerge. Support becomes reactive. Downtime becomes expensive!
In this roundtable for CIOs, CDOs, CISOs, and Heads of Workplace, Operations and Infrastructure, we examine how Marks & Spencer transformed its distributed shopfloor environment by establishing centralized visibility and control across more than 26,000 devices. By enabling real-time monitoring, remote remediation and proactive endpoint management, the organisation reduced service desk call times, minimized repeat engineer visits and improved device uptime from 92% toward 98%.
Moderated Peer Discussion:
Connect with your peers to discuss practical strategies for eliminating shopfloor blind spots, improving endpoint visibility, and building controlled, resilient operations across distributed environments.
This event is specifically aimed at CIOs, CISOs, and IT and digital leaders from the retail, logistics, and manufacturing sectors. Participation is completely free of charge and involves no obligations.
We look forward to your participation!
Clever Str. 32, 50668 Köln

At Gruber's, we celebrate the finest seasonal and regional ingredients, carefully sourced from top-tier suppliers and local producers. Our cuisine honors Austria’s traditional flavors while giving them a creative, modern twist. From à la carte lunches to customizable three-course dinners in the evening, every dish is prepared with passion, respect, and a focus on quality.