Online round table with wine tasting / March 18, 2021 / 16:00
PROVIDE A BETTER SERVICE TO YOUR CUSTOMERS
In many organisations the increasing speed of digitalisation initiatives can lead to complex and fragile environments. Having a complete and reliable picture of the entire IT infrastructure, servers, personal computers, applications and connected objects can help gain a business advantage by increasing flexibility, reliability and robustness of the IT infrastructure.
To reap these benefits organisations must make targeted investments in data discovery and analytics tools, as well as in underlying IT infrastructures. Do you have the data and can you use it? Do you need additional data discovery tools or do you need better processes to analyse and present data? What are the critical success factors for a successful investment in data discovery tools? When will a new tool bring real value?These are some of the questions we will tackle during this event. To combine business with pleasure, we will include a wine tasting . This event is exclusive and the number of seats is limited. Places will be awarded on a first come first served basis.
Find out more about the speakers
IT Infrastructure Manager
Infrabel is a Belgian government-owned public limited company. It builds, owns, maintains and upgrades the Belgian railway network, makes its capacity available to railway companies, and handles train traffic control. It was created on 1 January 2005 from the split of the once unitary SNCB/NMBS.
Frederik Dumarey is IT Infrastructure Manager at Infrabel, where he has been for more than 20 years, when it was still part of the Belgian railways.
Devoteam delivers technology consulting for businesses. As a pure player for Digital Transformation of leading organizations across EMEA, its 7,600 professionals are dedicated to ensuring clients win their digital battles. With a unique transformation DNA, Devoteam connects business and technology. Present in 18 countries in Europe and the Middle East, and drawing on more than 25 years of experience, Devoteam shapes Technology for People and creates value for its clients, its partners and its employees. Devoteam achieved revenues of €761.9 millions in 2019.Olivier Potmans is CTO at Devoteam Belgium, where he has been for more than 20 years.
EMEA Sales Director
Having been with BMC for over 9 years, and been a key part of the emergence of the Helix Digital Service Management solution and the transition in delivering that to BMC’s customers as a SaaS solution, Simon now leads the Digital Service Management business for EMEA. Simon is a strategic leader in the Service Management space, continually striving to help customers realise the best possible outcomes from Service Management across all areas of the business, driving the focus on the best possible data as the foundation for automation and exponentially better end user experiences.BMC Software is an American enterprise software company. BMC offers software as a service (SaaS)-based and on-premises software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe. BMC is a privately held multinational firm operating in North America, South America, Australia, Europe, and Asia and has multiple offices located around the world. The company's international headquarters is located in Houston, Texas, United States.
Let's learn from Infrabel, BMC and Devoteam and share your own experiences and challenges, while enjoying a glass of wine.
This event is also an opportunity to ask the experts questions and gain ideas from other participants.
Introduction of the 2 wines (red & white) Short introduction by every participant
Organisations like Infrabel with thousands of servers, PC's, applications and other IT assets such as smartphones, drones and camera's have a challenge to have an up to date picture of the IT asset landscape and remain compliant.
How did Infrabel discover data assets in an automated way in their datacenter and how did this bring value to the internal customer?
Thanks to the BMC discovery tools, Infrabel avoids the stress of yearly audits of IT software assets by various software vendors. IT at Infrabel also captures the IT assets deployed by others on premise or in the cloud getting shadow IT under control. This also helps with the cybersecurity even in a hybrid environment. And most importantly IT at Infrabel can avoid issues with software upgrades as it better understands all dependencies in the IT infrastructure.
The impact of data quality on cost optimisation, application modernisation, business resiliency, security and the capacity to serve internal and external customers.
Simon will talk about how the acquisition of data is foundational to the outcomes we’re driving towards in Service and Operations management, but also the value it has in the conversations with the business, and specific use cases such as managing Audits, M&A, Security, and Asset Management capabilities.
Exclusive for CIONET members.
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