In the words of a FTSE 50 CIO, ‘If you can’t measure it, you can’t manage it’. Despite the many billions of dollars invested in IT and process improvement, few if any organisations can provide accurate measurements of business outcome. All we know is that productivity has stagnated over the last fifteen years in the UK. It is time now to demonstrate value if we are to invest further money into IT and digital transformation.

Accenture and ServiceNow have developed methods and tools to measure value and mitigate risk in programme management. In this discussion evening they will share their experiences with leading organisations to help clarify:

  • What are the key performance indicators (KPIs) that we should be measuring and how do we report these to the CFO and others
  • How can we integrate risk and control management into our projects in ‘near real time’ to keep them on track
  • Where do value stream mapping, agile and DevOps fit into this picture and do they help us to be more quantitative
  • Is there a place for ‘value contracts’ so that suppliers and customers both share in better outcomes

Accenture and ServiceNow welcome you to attend a discussion evening on the 18 April at L’Oscar, commencing at 18.30. Roger Camrass of CIONET will be your host and as with all CIONET events, we believe that this meeting of minds will help empower you in your digital leadership role.


Find out more about the speakers


Please note that timings are in GMT.



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L'oscar London nestled near Covent Garden. Just a walk away from London’s Theatreland. Uniquely sophisticated.


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