With the advent of cloud services covering every level of the IT stack almost a decade ago, government encouraged departments large and small to disaggregate their monolithic outsourcing contracts to take advantage of an increasingly commoditised marketplace; intending to reduce costs and increase control. However, such a transition required new service integration and management (SIAM) arrangements that were often difficult and costly to implement. Some were successful, many faced challenges.

The original contracts negotiated by a number of these organisations are approaching re-procurement. Others are contemplating adopting SIAM for the first time.

The cost of getting this wrong is potentially significant; failed procurements, failed deliveries, in-life delays and failures. Many painful lessons have been learnt over the decade, enabling smarter methods to be deployed.

Fujitsu has played a major role in the UK defence and national security sector during this time and has helped numerous organisations make the necessary adjustments to a SIAM way of working. In this discussion roundtable we will examine those lessons and discuss modern SIAM techniques by addressing the following issues:

  • The cost of not having in place the new skills, methods and partnerships necessary to develop a fully fledged SIAM structure within a department
  • The difficulties of insourcing SIAM from external out-sourcing partners in the early days of SIAM.
  • The challenges (and opportunities) presented by the requirement to operate across the security levels.
  • The improvements which must be made in areas such as process automation and tooling to streamline SIAM and deliver speed and efficiencies.

CIONET and Fujitsu invite you to a roundtable at 13:00 on the 18th January at Japan House to discuss recent developments in SIAM in the defence sector and to share lessons learnt from early adopters.  Use cases drawn from the sector will be discussed in order to drive discussion and exchange experiences with peers.

Speakers and Panellists

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The sumptuous surroundings of Japan House is the venue for an evening of fine dining and superb networking and discussion. CIONET Invites you to join us for this free-to-attend event. 

Japan House


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