Optimising the digital experience in today's complex multi cloud world

About

Utility companies operate complex and capital-intensive assets that need constant attention. Only by detecting and addressing failures in a proactive fashion can they provide a seamless service to customers and regulators. Technology-led innovations such as AI are enabling operators to transform quality of operations.

According to the Dynatrace 2022 Global CIO survey, utilities like other large organisations are under pressure to find better ways of managing such complex environments. In this discussion event we will look at issues facing the sector such as:

• How to gain end-to-end visibility of the entire operating environment, from data centres to cloud-based deployments
• How artificial intelligence can simplify operations through techniques such as automated root cause analysis 
• How customer and employee experience can be improved by integrating ‘intelligent observability’ across multiple cloud platforms

Dynatrace invites you to a Utility sector hosted Discussion on the 16 November to discuss how to best manage this complexity with the latest techniques. Evrim Tekensin, Regional Director at Dynatrace will introduce the report. Myron Hrycyk, former CIO of Severn trent water and current Crown representative at the Cabinet Office will be your host and as with all CIONET events, we believe that this meeting of minds will help empower you in your digital leadership role.