About

Many parts of the Retail and Hospitality sectors have been hardest hit by the pandemic, and now that economies are recovering, supply chain issues present further challenges. But despite this, leaders in both sectors have been investing heavily to give the consumer and business traveller what they most want – a frictionless experience with rapid availability of goods and services through multi-channels. 

Hitachi Vantara has been working with leading names such as Mitchells & Butlers, Home Base, Travis Perkins to transform the customer experience and digitize the entire supply chain. Focus has been on the end-to-end customer journey, and not just the transaction. In this discussion evening we will address key issues in digital transformations such as:

• How to maximize availability across the entire supply chain through digital techniques 
• Integrate physical and virtual channels to deliver a seamless customer experience
• Apply new techniques such as sensors and augmented reality to transform the store 

Hitachi Vantara invites you to a virtual wine tasting event on the 24^th March at 17.30 to share and discuss these important topics. Mark Williams, Consulting Director at Hitachi will introduce the topic and describe their digital transformation programme.

Roger Camrass of CIONET will host the session. As with all CIONET events we believe that this will help empower you in your digital leadership role.