Digital Transformation - Business challengers and customer engagement opportunities

About

It’s no longer a secret that the modern consumer’s expectations of a digital experience as they move through venues and spaces, such as an airport, theater, or shopping center, is the bedrock of generating new business revenue streams.

Overlying the physical environment with the digital environment can generate a footfall purpose to improve customer experience, generate and understand data to better understand when, where, and what your customers need.

If you want to understand why using digitalisation to increase revenues, deal with governance, enhance services for clients, migrate technologies to a future state, and understand drivers for change, while managing cybersecurity challenges, join Telstra and Cisco at the next breakfast
discussion.

What to expect

Join us on the 25th of July at 8.30 at the Soho Hotel (part of the Firmdale Hotel group) where we’ll explore some critical business transformation topics: 

• How can we deal with complex spaces and large historic venues?
• Upgrading a network alone will not deliver transformative change, processes and people need to change too
• How to build a business case to secure funds and quantify the value of different use cases /
quantitative metrics the business can track to showcase innovation
• How can we deliver innovative and valuable services?
• How can we build secure and future-proof networks?