User Experience & Customer Journeys

About

Companies that focus on customer experience reduce the loss of customers and increase revenues, leading to higher profits. How can you focus on creating a great customer experience strategy?

Participate in round table discussions with your peers and understand their successful Customer Journeys!

Speakers

Find out more about the speakers

Explore the program

Program

Don't miss these round table discussions with your peers!

Belgian Football Center

14:30 - 15:00

Registrations

15:00 - 15:15

Introduction

15:15 - 16:00

Discussions - Round 1

In this session of 45 min, a Digital Leader will bring his/her success story for 5 to 10 minutes on a successful User Experience & Customer Journeys project, followed by a round table discussion.

16:00 - 16:30

Coffee Break

16:30 - 17:15

Discussions - Round 2

We mix the groups and have a second round table discussion.

17:15 - 17:30

Closing Session

17:30 - 18:15

Guided Visit to the Red Devils Training Center

18:15 - 19:00

Reception

Venue

Martin's Red sports facilities have been developed to provide a headquarters worthy of the name to the Red Devils (Belgium’s national football team), as well as to support Belgian football in general, including training.

Belgian Football Center

Premium Business Partners

Business Partners

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