Find out more about the speakers
Assistant Professor
Vlerick
Öykü Işık is an Assistant Professor of Information Systems Management at Vlerick. She holds an BSc degree in Computer Science and Mathematics (2002) and an MBA degree (2005) from Istanbul Bilgi University. She earned her PhD degree in Business Computer Information Systems (2010) from the University of North Texas.
Öykü’s main research interests are in the fields of data privacy & protection, Business Intelligence (BI) & analytics, and Business process management (BPM). She has been actively involved with the BPM Network, a Centre for Excellence on business process management, where she conducted research as well as teaching activities. Öykü is currently involved in research for business initiatives in collaboration with corporate partners at Vlerick, especially about data privacy and related topics.
Moderation of the event.
CIO
NMBS - SNCB
Guido is a Senior Manager with more than 25 years profound managerial & technical expertise. He has a successful track-record in application development, package selection & implementations, people & change mgt, service support & delivery, in Telecom & finance. Guido is a team-player able to drive and lead people, and well-performing within cross-functional teams and complex organizations.
In current CIO role since April 2018. In NMBS (YPTO) Head of BIAP since September 2017.
Chief Retail, IT & Transformation
AXA Bank Belgium
Jeroen is member of the management board & board of directors of AXA Bank since 2014. He is responsible for Retail, IT & Transformation.
The virus that no one saw coming – how IT dissolved throughout the organisation. AXA Bank Belgium no longer has a department called IT. This is the result of a gradual transition from a traditional IT organisation to an operating model centred around Customer Journeys & Transformation.
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