This playbook, in partnership with UiPath, examines how to undertake a successful automation journey by adopting a comprehensive governance model that supports selective pilots and subsequent large-scale deployments. The model touches on people, processes and technologies, giving guidance for business leaders on the most productive areas to address based on recent case studies.
As the author notes, we are entering a new era of enterprise automation, thanks to the introduction of robotic process automation (RPA) combined with artificial intelligence (AI) and machine learning (ML). The tantalizing prospect for business leaders is a balanced workforce of human and digital workers that will expedite value delivery. To be successful in exploiting RPA, senior executives must identify and then deal with impeding roadblocks at the outset of the automation journey, just as organizations have done with their enactment of cloud-first strategies during the past decade.
In the following sections, we summarise the key points of governance:
1. Developing an Automation Operating Model
2. Building a Centre of Excellence
3. Adopting an automation roadmap
4. Establishing automation pilots
5. Governing automation scale-ups
6. Creating the foundations for success
7. Taking the next steps towards enterprise automation.
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